Holiday Inn Express & Suites San Diego - Mission Valley by IHG

The location and the friendly staff

N/A

Really big rooms and comfortable bed

Nothing to dislike

Very close to the freeway so it was quick to get to all the places I wanted to see. It was very clean and well maintained.

Only one strange thing I didn’t like, the jacuzzi wasn’t hot. The pool was heated and felt great but when I went to soak in the hot tub the water was about 15 degrees colder than the pool. That was a little disappointing.

It was close to Mission beach which we loved and is the best beach in San Diego. Complementary coffee and tea, hot chocolate, water always available. The beds were good, just hard enough. Employees tried to make our stay comfortable.

Area around hotel was populated by other cheap motels, homeless people walking around, police force investigations going on at neighbors building. During breakfast the staff was struggling quite a bit, as plenty people rushed in, was after 4th July, but still, tables were dirty, no-one was cleaning them, frankly the whole situation didn’t feel inviting. I really wish they would have had Plant based milk available for coffee and cereals 😒 as other Holiday Inns have it available. The most disturbing was the smell in our room, no matter AC, or leaving door open, there was old/musty smell which really bothered me. It was not coming from AC, was just there all the time in floor, ceiling.. Unfortunately I wouldn’t book this hotel again.