Dejlig store værelser. Let at parkere. Tæt på masser af restauranter og andet. Super centralt .

Umiddelbart intet

Location

Breakfast was meh

Great location for enjoying downtown Roanoke. Easy parking and access to major travel routes.

Mixed messages on servicing of room, but it was not an issue.

I liked that it was a hotel

I didn't like the

Clean. Nice staff. Easy parking. Good location

Breakfast could be better.

Great location.

1. Parking garage situation less than ideal; would’ve been nice to enter the hotel from inside the garage instead of walking outside and back inside. Also, charging $8/day for parking was unexpected, considering the rates of the rooms. 2. The scanning of the room key to use the elevator was an extra step. I get the safety factor, but it was still annoying. 3. Our King balcony room faced the parking garage, so that was not pleasant. We had looked forward to sitting on the balcony in the mornings and evenings, but we did not use it. Switching rooms was not an option (I checked) because it was a busy week. 4. Our room was “mostly” clean. There was a big vacuum-miss on the carpet by the trash can (under the desk/tv table). There was about a 10” diameter of crushed nuts and crumbs on the floor. I just picked them up with a damp paper towel. There was also some crumbs left on the little couch. Other than those things, the room was clean. 5. There’s not enough bars to hang towels in the bathroom. Also, I’d recommend leaving four bath towels, rather than just two, on the bathroom shelf. (The shelf is not very wide, so perhaps that’s why only two bath towels were placed.) Maybe leave extra on the shelf below the sink vanity? 6. Online communication. I had messaged the hotel (twice, through booking.com) prior to check in, but I never really had a real response. (I had an auto generated “out of office” one.) I would’ve liked better communication from the hotel. Once we were there, our experience with the hotel staff was pleasant. Everyone was very friendly.

This hotel is not very clean at all. The parking situation is less than ideal as well. This place does not come close to being worth the $282.00 we were charged for one nights stay.

Balcony and location

N/A