Most of the staff were exteremely friendly and helpful! My friend and I had to adjust our booking, due to the unforseen events of Blue Ridge Rock Festival, but weren't exactly sure how to go about it and the front desk was able to point us in the right direction. We also accidentally left some items behind, which the front desk was able to communicate to their housekeeping team, who recovered the items & got in touch with us within the same day of our check-out to get them back to us.

There was one lady at the front desk in particular who seemed a bit reluctant to help my friend and me with our questions, for reasons unknown to us, that we didn't particularly appreciate. Other than that, we had a great stay!

The lobby made a good first impression when I walked through the door and then it got even better when I was greeted by Phil, the night shift front desk clerk. He was extremely friendly in a very genuine way, and made me feel very welcome after a long hard day. The staff at the desk when I checked out were extremely nice as well. The lady working the breakfast area was equally friendly and I enjoyed joking with her. There was good selection on the food, and though not gourmet, was very satisfactory. Overall, a very enjoyable stay and I will stay again on my next trip to Lynchburg.

My only very slight negative, hardly worth mentioning, is that there a cough drop paper on the floor, tucked back under the edge of the bed, that the cleaners had missed. If that is the worst thing I can say, then GREAT JOB !!

I felt safe

Nothing

very clean and comfortable.

Train tracks close by.

Close to the college.

Everything was good!

Breakfast was great the staff was friendly and professional. My room was clean. And I enjoyed them chocolate chip cookies.

Have breakfast served until 1030am. My experience was great so its nothing that I didn't like about the hotel

It was good

I was pleased with Everything

very clean- felt as if everything was brand new. very friendly and welcoming staff.

nothing to complain about here!

Clean super friendly. Comfortable beds. Loved the refreshing lemon water.

Coffee was weak.

Staff was great

Smell of the room

Pool, staff

In general its a very nice hotel.

Everything about this place is great

Nothing

very good value compared to other hotels close by. Close to family I was visiting. Very close to restaurants. Shops. Stores

THIN ADJOINING WALLS!!!!! All comments listed in prior reviews regarding this are 100% accurate. The airport right across the road was not an issue at all.

good location. very clean.

Breakfast was good and the room was clean and comfortable. Great sheets!

Price

Friendliness of staff.

Carpet had musty smell but looked clean.

The staff was polite and friendly and the location near places we were going was phenomenal. Would stay here again in the future.

Spacious room

Over all was good.

I was looking for something under the mattress and there was a lot of crumbs and other things. No under the bed but under the mattress.

very friendly staff

On arrival, the receptionist was excellent and most helpful. The bedroom was a little noisy from traffic. Also be receptionist on check our was very pleasant and helpful.

Noise from adjacent traffic. Breakfast was only adequate. Limited in variety.