Me gusto que se encontrara a pasos de la playa

El lugar tenía muy mala mantencion en el exterior y parking del hotel, el personal de check In al momento de nuestra llegada muy mala atención, no nos proporcionaron toda la información. La entrega de toallas muy mal sistema, al momento de solicitarlas no había disponibilidad.

Su acceso a la playa

No me gusto el trato del personal de recepción, gente sin experiencia de trato al cliente, y que me cobraron dinero de mi garantía que no debían, me siento robado

Comfortable location with private beach, very quite area, big room, beautiful ocean view

prohibition on opening the balcony door, very late pool opened, the property was renovating , 3 days fitness room was out of service and last day staff coming from 8-8:30 every hours and told about our check out….

Ubicacion y ubicacion nada mas

El Check out ,horroroso el mal trato ,me equivoque n el horario ,pensé que era a las 12:00 y era a las 10:00 ,llame a recepción y le pedí last check out de 30 minutos, me dijo que se lo que le solicitara a la camarera ,al llegar la señorita le explique y solicite 15 minutos , lo mismo ya que estaba algo atrasado ...al rato llego un señor de seguridad para "invitarnos " a salir ,note que iba armado ,nos dio temor ,nos apuramos y bajamos a entregar llaves Denigrante y cuestionable legalmente Asimismo el subterráneo donde esta lo estacionamientos esta inundado de agua ...peligroso .No volvemos mas a este hotel

Terrible. 1 restaurant that was closed too early. Had to walk 4 blocks to get lunch for my family. In the room, every time the AC went at night it made a loud buzzing sound that kept waking us up. Eventually we just turned it off but were so hot an uncomfortable all night. They offered no late check out so the entire hotel was checking out at the same time (10 am) so the elevators were so slow, and the ATM was out of order so had to leave the premises again to get Cash.

Location and the size of the suite

The rooms were very tired and old it was like something from the 50's probably when the place was built. The beds were uncomfortable and noisey. The sofas were very hard and the chairs were even harder. The bar and restaurant were closed already at 7pm.

The location and the beach view

Too fast to response Restaurant close very early

the suite is very big and have everthing you need for cooking

the parking is expensive, $40 at night.

I really liked the view of the sea, the room is clean.

I like all

Not much. The beach access was good but rest was not!

We didn't find value for money at this hotel because service was very poor. The hotel rooms didn't have any items for bathing essentials or kitchenware - such as shower gel, milk or tea and coffee. There was no room service provided at all and also staff was unresponsive. Another issue was wifi- very bad connectivity and we had to keep requesting the reception for codes to connect, however... we were unable to get connection.

Seeing my family which had nothing to do with the hotel

The room was outdated and smelled bad, housekeeping never came to do turn down only to kick us out of our rooms, the food was not good and overworked, loud people partying at 4am, the construction by the pool, the prices for everything in general... Check out at 10am is ridiculous

big rooms all the rooms with view to the pool or view to Marina

they not coming to clean the room. Take care of your things and don't let the employees take your luggage, They apparently took a bag from us and when we went to complain and asked to open security cameras the next day the employees who took our luggage did not arrive at the hotel

Take care of your things and don't let the employees take your luggage They apparently took a bag from us and when we went to complain and asked to open security cameras the next day the employees who took our luggage did not arrive at the hotel

Big rooms and clean apartment

No nightlife inside or outside

The size of the unit.

The property was tired, poorly appointed (3 bowls & 4 forks) and had virtually no customer service, except to hassle our children.

just the location.

It is old. I asked for extra blanket. They just ignored me.

Size of the suite That it was on the beach

Kitchens poorly equipped. Restaurant hours limited

very clean. nice location

no hot tub

the condo we stayed in was nice . It looks like it was recently redone .

There was Constuction right above our room starting at 9 am everyday . They should have put us in a different room if that was the case . when we complained to the staff they were very rude about it . My kids came home late one nite and had a problem getting into our condo and the security guard instead of helping them cursed them out . we got it on video and sent it to management and they never even apologized for the instance . Disgusting . I will never go back there. They have some nerve treating there guest this way .

room was barren in LR. Furniture sparse and not comfortable for 5 people. severe echo due to emptiness.