Hampton Inn Greenville/I-385 Haywood Mall, SC

Conveniently located and pleasant staff. Share from the kitchen was the absolute best!

Could do with a bit more cleaning. The carpet was very stained and looked like it had not been vacuumed. A lot of hair. Would be great if there were bags in the waste baskets as well.

The property was very clean and looked nice. The room layout was cozy and the staff was friendly. I arrived very late for checkout ( 1:30am) and called ahead to tell them I would be late. They said that was fine and the lady who checked me in (Mary) was very kind.

It was an Intertstate/Cross country stop so just perfect for this. The hotel was new/mid refurb. Our floor had completed room and some uncompleted so still some contractor elements but still clean and not a nuisance. The staff were all great and we did have an issue. As we were likely the first to use our room since the rooms refurb and it was around 11pm when we realised the toilet doesn't refill after being flushed(turns out it takes around 4 hours to refill). Hard for a single staff member to help for obvious reasons. Our room was adjoining to another, quick solution was to open both rooms together so we could use the toilet without moving the room we'd already decamped into around 3 hours at that stage. It was a problem but also I was quite content with the solution, win win for everyone.

The manager at breakfast telling staff members how she'd like the entire breakfast area re-arranged and talking about messages she'd sent people and who did and didn't reply. Easily could have waited until after breakfast or had in private.

Free breakfast. Staff was friendly.

Apparently they were doing renovations, which was not disclosed prior to booking. The room smelled like paint. The mattress was stiff as a board.