Everything

Torn rug at entrance No sink stopper Noisy toilet Shower knob loose

Room was comfortable, quiet, and close to the elevator. The breakfast was great and truly met our needs perfectly.

Trash bags all down hallways, broken elevator, no ac in hallway

Great location. The hotel is near restaurants and I20

Elevators were down, some lights didn’t work in the lamps, not very clean

Location and most of the staff.

Elevator was out, mattress stained, shower drained very slow and water was brown.

cleanliness of the room

nothing everything was great

Can't say what we like because we didn't have a chance to stay there because the elevator not working

The elevator was not in service We are disabled so we couldn't use the stairs Give all the 1st-floor rooms away. We had to go to another hotel.

cleanliness

Thrilled that there is no carpet in the room. Clean and comfortable

Distance to ice maker. I have a broken ankle and the ice maker was another floor up and a great distance from the elevator. I'm sure that they could have placed one on the first floor

clean quiet room in a good location

Staff was not very friendly, and there was a misunderstanding about incidentals charged to my employees debit card

The staff and the incidental charges that were placed on my employees debit card. The light in the bathroom would blink when it was turned on, the toilet would not flush because the handle was broken, and while taking a shower the water didn't drain properly.

coffee

I don’t like the fact I’m required to pay a cleaning charge and my room was never cleaned the whole week I was there. I had to go to front desk and ask for towels every other day!

The staff was great. The girl that worked Friday 3/10/23 night and the guy that worked Saturday night 3/11 were unusually friendly and helpful.

No complaints.

Location and allows pets

Staff could have been friendlier but didn’t really do anything wrong, just not friendly. Our small pet never makes a mess and the $50 pet fee seemed exorbitant.

Location, cleanliness.

liked it very much but we were coming in a serious storm….texted the facility per Booking.com and their system didn’t work with Bookings system. Room was cancelled at 3 am when we arrived. Staff member was difficult at first but after showing him my texts he got us another room for the same cost. rest of stay was great and facility was really nice and comfortable. Day staff was great!