We loved the friendly staff. Marisa checked us in and she had such a welcoming and happy attitude. We also met Hahn in the elevator (one of the room service workers) He was so friendly as well and you could tell he was working hard. The beds were very comfortable and appeared clean with no bugs or stains. The hotel had a cute modern style and we liked the interior design here. It's also in a convenient location. The indoor pool is a nice touch too, the pool room was heated and the pool was cold.

The check in time for us was 45 minutes. They had a computer glitch or something and it backed everyone up. They were booked so we understand the issues, however they advertise 3pm checkin and we got there at 4pm with a 45 minute wait time after that. Also, there were few towels left in the pool room, we got the last two. And there were old towels left all over. My only other complaint is how dirty the breakfast area floors were. That same area happens to be where you wait for checkin so we noticed a lot of old food on the ground.

The staff was so nice and accommodating. It was clean and the room was a great size.

Staff was very friendly and helpful.

Kids were bouncing basketballs in the rooms above us. Nothing the hotel could have done. And they stopped for most of the night.

The clearness and location

The marijuana odor near the entrance and the side door near elevators. Someone is always sitting near the door smoking

The rooms were clean

We paid for an executive queen room and it said we would have our own entrance but we didn't get that.

Kind and friendly staffs.

None

Breakfast was good, clean facility, coffee availability was great, service staff were excellent especially Marisa, she is an Outstanding employee. Her polite helpful care and concern for your residents is your greatest asset.

Pillows are terrible. I have to sleep with my upper body in a slight upright position. two pillows that flatten out and have no useful affect. Fortunately I was able to get additional pillows delivered to the room.

Hotel room had lots of towels and a bathtub/shower. Parking was free.

Swimming pool was horribly cold!!! Hotel did not honor my request for a room with adequate sunlight to accommodate cataracts as the curtain remote was broken. Bedbug was found dead in the window seal of my room and probably the hotel had recently sprayed pesticides to contain the problem!