Homewood Suites By Hilton Boston Logan Airport Chelsea

It was very homely. I loved the apartment and facilities available

The rubbish being picked up every other day. Maybe bins should be left at vantage points on the floors for us to throw out rubbish ourselves, considering cleaning is every other day

Spacious and well kept.

No nearby restaurants and requested taxis did not come. Email verification of shuttles was not accurate.

Amazing apartment suite, everything looked new and clean. Very comfortable!

It’s pricey, but you get your money’s worth.

Very clean inside and out! Free breakfast was great! Close to downtown Boston!

They seriously need a new housekeeping manager. We were supposed to have our room cleaned every second day during our stay and by the third day we still had not had our garbages emptied or more toilet paper supplied or fresh towels replenished. On the third evening around dinner time, housekeeping was working on our floor and I put a pile of garbage out in the hallway and woke up and it was still there. There’s no way that they didn’t see it. When I politely mentioned to the front desk that our room had not been cleaned and it was now our fourth day staying at the hotel, they did not seem to care at all. I had to ask for them to make sure that the basics were done in our room. For the price that we paid for five nights the very least we should have is light housekeeping.