Friendly staff

The toilet paper holder was broken

Nice location to where i was going.

Parking was horrible. Also the weed smoke was over baring.

The room was clean, decorated nicely, hallways always smelled beautiful.

No parking and the app for the mobile parking was hard to used and figure out.

The location

The rooms had air conditioning issues, the refrigerator was broken & all of my food spoiled. The hotel manager was very nasty I was moved to three different rooms The rooms were missing items, including appliances & silverware Extremely noisy The staff were unprofessional and rude I did not have one good night there I was forced to leave a day early & told to contact booking about refunding me for the night, along with my spoiled food. I was humiliated. I have travelled around the world and stayed in many hotels, resorts, cruise ships, Airbnb…and have never been treated or made to feel like I felt at Residence at Marriott

Staff was great. Super friendly and helpful. Room was nice. Very clean. Stephanie checked me in and was very welcoming. The girl doing schoolwork in the evening with glasses was awesome. There was a path along the river nearby and we went walking. Very nice.

Beware the pet fee. My service dog always travels with me and most places let you know of a nonrefundable deposit. Normally $50 or $75. Not a word was said to me. Was charged $150 after my stay. For that alone I would not stay here again. The parking deck had confusing signage as to being able to park overnight. So I spent $70 to valet. All in all I would not stay here again.

I like nothing I got there with my husband and the room was dirty towels on the floor trash on the floor dirty something dirty was on the counter I canceled it and they won’t send booking.com a written paper for cancellation so I can get my money back I will have to get a lawyer involved

I liked nothing at all

I love the location. The people in the hotel are amazing. I love the rooms with the kitchen. It makes your stay feel at home. The restaurant across the street is very convenient as well. Close to all things on Market Street.

The elevators need work. Had a couple scares with it jerking as if it was going to fall. There was nothing else we didn't' like.

I could not stay because my room preference was not met after I requested adjoining rooms on your website. No one responded to my request; of course I thought this meant my request was honored; to be certain I would have adjoining rooms I called the hotel directly and was told they do not have adjoining rooms in my catagory, so I requested rooms next to one another and was told the change would be made. However, when I arrived on June 9th to checkin I was told the hotel does not have any adjoining rooms and my reserved rooms are not next to one another but on separate floors which would not work for me because I had young children with me. The checkin gentleman told me because I used booking.com, hotel staff could not make changes to my reservation. These accommodations were made because I was getting married June 10th and I wanted my entire bridal party to celebrate with the evening before my wedding. I’m extremely disappointed that I was not able to give this celebration to myself and my bridal party.