Residence Inn by Marriott Wilmington Downtown

Liked the suite room set up

Location is not great for food option on weekends

Comfortable, very clean. Breakfast was very nicely done. Staff was friendly and answered questions though a little inconsistent

The parking wasn’t explained clearly by each desk occupant. The gentleman didn’t give us the option to pay cash for parking when checked out. Nor did he offer a printed receipt as others do.

Clean and quiet

Nothing

The young people at the front desk were lovely and friendly and helpful. The location was good. There was parking at the back of the hotel for $24 per day. The beds were comfortable and the water pressure and temperature in the shower was excellent. We could forgive everything else because the location, parking, sleeping and showering were good. There is also breakfast included which has sufficient variety.

The first thing that hit us as we entered our room was the smell of damp, dirty carpet. The dishes in our kitchenette were not perfectly clean, and poorly arranged. On arrival there was only 2 sets of towels, although we rented a room with 2 queen beds for 3 adults. (Father, mother and son). There is housekeeping every other day but it is a very rushed cleaning. Nothing thorough and on the second time, our beds weren't even remade. We had no extra toilet paper and had to use the Kleenex until we found the housekeeper and asked for an extra role.