Picturesque location, good amenities

The front desk phone went to voicemail every time we called. Out of four separate phone messages left for various requests, only one call was returned.

The location is very nice . The front desk staff is excellent.

I didn’t feel like we got the value for what we paid for our stay. There were a number of issues including not being able to log into the TV, a very poor internet connection, loose base on the toilet, and light in the bathroom that was blinking and appeared to be about to go out. Perhaps a quality check could be done before a new guest checks in since there is a six hour window between the 10am check in and the 4pm checkout.

Beautiful accomodations, restaurant on site, on site activities

everything was beautiful we loved it so much

👍🏼

👍🏼

Condo was clean and comfortable. Staff were super nice.

We had no hot water for the first day. Then couldn't get the tap turned off, our last day. Finally, ice maker would never make ice.

The grounds/common area was great! There was a nice hill for the kids to sled down. The pool area was extra special! The restaurant was closed the week that we were there due to a storm that came through the week before, so we didn't get to eat there.

The one bedroom units were dated. Some things had been replaced/remodeled, but mostly 1980's vibe. My shower had a broken handle and one of the bathroom sinks was clogged. Since there were 2 sinks I didn't complain. I just used the other one. Ice in the icemaker was dirty when I got there, but I assumed that was from the weather the week before. I understand things happen when pipes freeze up and there are a lot of units to check. I just dumped what was in there and let it cycle through. It was really disappointing that the only restaurant on the property was closed, as we were planning on that being our "go to" place for the week. But again I understand that things happen when the weather throws you a curve ball. The property provides free sleds for the kids, but they didn't ever seem to have more than 3, and those were quite used, broken, cracked. Somehow the kids made due and managed to have fun. They rarely get to see snow so they appreciated what they got to experience of it.

Very Comfortable in Great Location. Staff Was Extremely Awesome...

Restaurant Was To Busy To Visit. Couldn't Get A Seat.