The bed was comfortable.

Electronic key entry did not work, and we were on hold for nearly 1/2 hour just for someone to answer the phone. Then we had to try ways to get the door open for another 20 minutes while it was pouring rain. We had to use the bathroom so we had to find public facilities while we waiting for a resolution. Never offered anything like a refund, or a discount or even an extra hour the next day for checkout.

Comfortable bed, private. Great hot shower. Plenty of towels and dishes etc.

Laminate floor desperately needs replacement or maybe a nice big throw rug so your not tripping over the decapitated flooring.. Toilet paper and paper towels felt very cheap. If I was managing I would spend a little extra on the small things.

Need new carpet. Dirty and smells

Good size and room layout.

Pet smell. I do not have pets and hesitated to reserve this space as they allow pets. I would not stay here again because of the pet smell.

Closeness, we were a block and half away. Which was absolutely perfect.

Could’ve used more towels, barbecue also needed fixing to get started. Patio is a bit ghetto. But the cottage serves its purpose.

Coffee good. Minimal supplies. Would have enjoyed taking coffee out in cup.

Cleaner walls in bathroom. Floor had leaks at base of shower until rot set in. Simple carpentry repair needed. Lent a feeling of less clean

There was no bedding in the room for the sleeper sofa. I had to call numerous times to get it delivered (spent well over 30 minutes on hold) and when it was dropped off, it was only sheets. No blankets. Come on!

Number of emails sent by company. As we were hiring a car I did not have registration when it was first requested. Door lock was temperamental microwave was placed too high for safety