Excellent location, very friendly and professional staff, good breakfast, good mattresses, clean , dust free room with daily service.

Smell in the room (like antiques shop). Kettle is provided but nowhere to plug it in, had to place it on the bin by the wall. Phone not working. Awkward furniture in the room, not fit for purpose. Shower floods whole bathroom with no way to dry it apart from lining it all with towels. Uncomfortable furniture in the balcony. Rooms not well sound insulated. I could neighbours showering as it was in my room. Despite it all, we have enjoyed our stay on the last 2 days in Bulgaria. Pomorie is definitely better than Sunny Beach in terms of friendliness and authenticity.

I like that hotel is just 50 m from the beach.

The hotel has a lot of drawbacks: First of all there was only one girl at the reception who said „hi” and smiled. All the others, not only never greeted anybody but also never responded to our „hello”. The same with the restaurant staff. Something that made me very negative to the hotel was that when we went to the hotel restaurant and said hello one girl truned around and bagan to talk with another staff member. I noticed that she (the thinest girl in the hotel) did the same with other guests! Disgusting!!! She was far too busy with doing her hair to be nice! The restaurant itself is in a horrible condition: LOTS of spiderwebs on the ceiling, not cleaned in the morning, often lack of juice for 2 days. The room itself was spacious and quite nice. With a good seaview. We didn’t need cleaning every day but the day we needed it - the cleaner never came, although the reception lady said she would. The other day we had to go and ASK the cleaning lady to do our room!!!!! And imagine that: she only took the dirty sheets, didn’t bother to put the clean ones (well yes, she had been tipped). The shower basin has not been cleaned either! Stains on the floor, a lot of sand in the room. The huge windows have not been cleaned in ages and the hotel itself is like from the 80s. We have seen the hotel owners: they have their own pictures on the walls so when you wait for the lift (looooonggggg) you just look at the pictues of the owners in Egypy, Cambodia and other palces… but the owners NEVER said hello either! Never asked a question how we liked our stay. No wonder staff is the same. All in all, I DO NOT recommend this hotel at all There was a blood on the floor since we came and it stayed not washed until our last day 🤮

Location was perfect. Room good. Receptionist (female) very helpful.

Coffee at breakfast was horrible. Scrambled eggs were cold.

Rooms view, rooms size

Breakfast

Location

Dirty and small room,ants everywhere in the room.Poor choice for breakfast.Very expencive hotel for what they have to offer.

size of the room is good

poor and not tasty breakfast

The location is the best! The room was very spacious! The staff is friendly! The restaurant is very nice and the food is delicious.

The rooms were not clean enough and the furniture is a bit too old. The lack of parking to the hotel is a huge minus. It was really uncomfortable not ti have where to park your vehicle.

No extra pillows, kettle in room but no tea or coffee milk etc