We loved the swimming pools, soft play and arcade. The location was fantastic

The bed wasn't comfortable and the hotel was slightly out dated.

nice room great facilities close to the town centre

Room was too hot, window was a fire escape leading directly onto the street, so serious security issues, couldn't leave window open.

Not much, the location was good and the staff helpful

Rooms were run down, toaster didn't work, duvet cover was stained, generally tired and unloved feeling.

It was good

Having been shown around would off been nice

the position of the property nice walk down the seafront great swimming facilities although could do with a upgrade

oven didn’t work bathroom could do with a upgrade and kitchen was very dirty rust on the fridge freezer smell of sewage

the location

the bedrooms need a. upgrade

Lots of things to do

Hotel is a little dated, rooms need updating There was a private event going on which was where the entertainment was held in the evenings so we were sent to another hotel. I’m not sure many other guests knew this as we weren’t told and it wasn’t made clear, so not many people turned up therefore there was no atmosphere and some of the events didn’t take place.

yes excellent breakfast and a bonus double room for me and a good parking space

Friendly staff great for kids and the swimming pool was lovely

The hotel is dated

The location, the breakfast,and dinner selection.the staff was very accommodating and helpful and always had a smile for guests..

Not a dislike ..the only little complain is that the room needed a bit of TLC the wall paper was peeling off the wall in some places ..The carpet in some areas was also frayed and held together with tape.

near the beach. near the town centre. friendly staff.

wasn’t happy with my room. the windows were rattling until someone came and fixed them. could only open one window

Free car parking. Reasonable sized rooms and comfortable bed.

For business stays this property is not suitable. If you have a family or are one of the bus brigade who want a little Hi-de-hi, then you are going to love it here tapping away those feet.

Location

No heating in appt so cold all week. Very noisy creaking floor boards from apartment above. Kitchen not fully equipped. Sofa not big enough for family Unfriendly barman called Jack in starlight lounge

Key problems 3 times Paid extra for sea view, window had internal condensation that could not be wiped away so no sea view. Paid extra for Easter holidays price Pool was cold Jacuzzi not working for 3 days so we did not get that at all. Life guards came across lazy just chatting to each other not supervising the bigger pool at the observation chair ( anyone in trouble is out of sight) Pretty poor really. We have stayed at TLH Many times, the standard has dropped unfortunately. Even messed me &my son's room up, booked single beds, got a double bed? Will I be refunded for the lack of Jacuzzi? No sea view that I paid for? Feel ripped off. Regards Mr B BRADFORD

Bedding and towels were immaculate. Very good buffet breakfast, lots of choice and as much as you wanted.

Net curtains would have been nice for Privacy. Seagulls a pain but hotel can't do anything about that.

I could not fault anything. Fantastic place to stay :)

Nothing :)

Everything was outstanding. The room lovely and clean and comfortable. We had a sea view which was lovely. The breakfast and evening meal was excellent. All staff very obliging

All was perfect.

Very good. Plenty of food well cooked Friendly staff

The hotel needs to be modernised. Carpets poor condition. Rooms need painting. Very small double bed. Holes in bedroom wall.

so many things to do in the hotel

I loved our room, it had a sea view, super clean and comfy beds!

Nothing, we loved everything about it

The size of the apartment was good for the 4 of us. The staff were all very friendly and you could walk around the complex without having to go outside.

The radiator in the lounge didn't work and didn't have a valve on it to turn the heating up or down. More toilet roll would've been useful, and some mattress and pillow protectors would be more hygenic too.

I had an absolutely amazing time. The facilities were amazing. The hotel needs some updating. The roof was leaking outside our room and we had to walk around a bucket to get to our apartment but that didn’t hinder our view of the hotel. The size and expense of the up keep it’s understandable things may not be as easy to repair aswell as the time of year as it was New Year. The staff where all amazing the bar maid from Rome was by far the nicest woman I have had the pleasure of meeting. The restaurant food was satisfactory. They do have two other places to buy food. The pool was absolutely spotless. The room was ok needed updating. The pull out mattress was more like a thick throw.although I have issues I would still go back. Not everywhere is going to be perfect. I paid £620 for 4 nights for 4 people at New Year. You get what you pay for if I wanted 5 star service I should of paid for it. At the end of the day I came home and told everyone I had the best New Year’s Eve in years. I would recommend this hotel at the drop of a hat but don’t expect 5 star. The entertainment on New Years Eve was next to none couldn’t of done better myself

Great family friendly hotel the kids loved the pool, excellent for kids with a arcade, kids clubs and a family entertainment room. Stopped in an apartment was very dated but clean.

The only negative was the beds mattress you could feel the springs when lying down. Hotel really could do with upgrade on rooms or even put mattresses toppers on the spring beds would help.