Patagonia Suites

Friendly and attentive staff, comfortable room and bed, good shower and we loved the veranda. We appreciated access to the kitchen, fridge and kettle and they were ready to accommodate requests for adapters and laundry. The hotel is located 15 minutes from the centre with a couple of nice restaurants close by.

It could use a bedside lamp or two.

Everyone working there was super friendly. We were able to keep our luggage there for a few hours after checking out. The location is good, situated between the town centre and the bus station (around a 15-minute walk each way). The split-level apartment was quite big and it was clean. The bed was very cozy.

The place has a lot of potential, but it currently lacks a bit of soul. It feels a little bleak in terms of furnishings, and a few small touches could make it feel a lot more welcoming. The kitchen also lacks many basic utensils for cooking even simple meals, e.g. a chopping board, proper knife, kitchen towel, bowls, drying rack for the dishes. When we arrived, the fridge was not plugged in, and the heater in the bedroom couldn’t be adjusted and was quite hot (although the staff helped with this). The walls are also very thin, so depending on your neighbours it can be noisy at night even if they aren’t being unreasonably loud. Breakfast is very basic – coffee, two small croissants, and a few pieces of toast with packaged jam and butter. It might be nice to include a bit of fruit or an option for eggs, especially if free breakfast is advertised as being included in the price.

We have an issue with a leak in the toilet, it was very late at night, the staff was really kind and they relocated us in a new room. They were very helpful and a problem quickly had a solution. Breakfast and cleanliness were outstanding.

A little far from the CBD but that means is just a 20 minutes walk, nothing too bad.

Room was nice and big. Hostess was lovely and helpful. They organised early breakfast on excursion days. Excursions pick up from the hotel.

It was farther out from the Centre than I expected. They said it was close but not that close. Not much in the way of amenities close by. Breakfast was boring - basically just toast and jam every day. No fruit, eggs etc.