Beautiful spaces, friendly and helpful staff and super tidy facilities!

good location, really clean and nice common area

Could be an amazing place for backpackers but people in their 30s might find it a bit too loud and uncomfortable (the cylinder room). The stuff was very nice and helpful! The location was great as well, a few minutes walking to some nice local restaurants nearby. Nice pool and bar (although the music was a bit too loud at times)

The cylinder room we stayed at was just too small - there is almost no space apart from bed - whenever we needed to find something in the backpack we needed to step outside and jump into bed afterwards. The mechanical ventilation is the only way to ventilate the room - it is quite loud for something hovering over your head as you sleep.

Kaylee and Jason were so nice and helpful. I liked that the hostel was able to arrange excursions for me. I just had to wake up, get ready and wait for the shuttles to pick me up in the lobby. I was pretty much able to do everything I wanted during my stay in La Fortuna. Also the water pressure and hot water from the shower was prefect!!! Unlimited hot water is a huge win! After an all day of hiking and swimming in the waterfalls, I could not wait to go back to the hostel and take a hot shower before bedtime. They also have tiny ACs in the room, which was great! Especially being out all day in the humid weather. I loved that the hostel had a pool which was open pretty much all day everyday. The hostel was pretty quiet all day and all night, which I didn’t mind. I was exhausted after an all day excursions.

I didn’t like that the bar only took cash. I try not to carry too much with me and prefer using my credit card or tap with my phone. The drinks were priced okay. It was two drinks for the price of one. The food was alright. I just wished they took card or else I would have ordered more food and drinks.

location is awesome, the street that the hostel is in is packed with restaurants and little shops; rooms were clean and big enough for everyone to have their backpack open

unfortunately the staff is very rude, little questions already annoy them and also ordering a food or a drink at the bar/restaurant seems to piss them off, we then went out for food and only slept at the hostel; prices for breakfast and dinner on booking.com are not up to date, when I mentioned it I got an annoyed answer that they don’t care; overall too expensive for what you get since the rudeness of the staff ruins the experience

What I liked most is the kindness and availability of one of the guys at the reception: I had booked the room in the cylinder and when I arrived and I realized that it was claustrophobic (it's so small!), he was immediately available to find me a solution and tried in every way to help me. The place is overall very nice, the rooms with private bathroom are comfortable and spacious but they could be a little more comfortable. For example: some samples and something to hang clothes on, could be small improvements that would give great pleasure to guests :) In the end, I only stayed two days instead of three, as I had booked, and I greatly appreciated the offer to use at least part of the amount left over from my already paid reservation, for my two light breakfasts and one salad and two beers one evening. Kindness that I paid for by enduring the gratuitous rudeness of the kitchen attendant.

First: the cylinder room, potentially very original, should be specified that it could be felt claustrophobic and uncomfortable by someone: it's as wide as a mattress, that there is not a single internal hook to hang a dress or a towel, not even a shelf. You have to leave everything on the floor, under the bed, which isn't exactly a great solution. Also, in a place where it practically always rains, putting the only hangers outdoors is pointless. Second: the private rooms (rate $150) should have guaranteed some peace and quiet and shouldn't be next to the dorms, which make noise until 2am. Rules of silence should be established. The second day I slept in the tent, which is an excellent solution to have a little more silence. I also didn't like having to wait 1 hour for breakfast on the day I was leaving. Last but not least, the kitchen attendant was very rude!

Clean modern showers, a lot of types of accommodation, fancy pool with slack line

We were accommodated in concrete cylinders. I would say, we are camping type of people, but I would prefer tent than this. Really mouldy, smelly, small place, with AC size which would be enough for small house. It was nearly impossible to use it, we felt like in refrigerator. Yes you can open the doors, but there is missing some net against mosquitos. So we were sleeping in closed warm cylinder full of mould smell. Sum it up, funny good looking idea, but thanks, no more. Btw: Buy breakfast in village, 7€ for breakfast in a hostel and you get oily disgusting eggs with one slice of oily ham and 2 pieces of fruit. Name of this breakfast was tropical.

Heated bar pool. Awesome guests. Amazing rooms

Unfinished spa would have been nice. A lot of street noises

the location

the cilinder was super small. not hangers on the room. difficult to sleep with the aircon and not ventilation at all.

nice location and great pool.

the staff was rude, the bathroom always dirty, very weird vibe bc no common spaces and almost only couples, no one using the pool or trying to make new friends. And there is no kitchen. I didn’t like my stay here

this is an incredible place very comfortable

Good Location, walking distance to town and many restaurant. i loved staying in the cylander in the beautiful secret garden, the shared shower and bathrooms are very clean.

they only accept cash payments

I really liked the vibe out here. It was nice and you really felt welcome. We made a mistake with booking our rooms but they were really helpfull and changed us to another room without any charges. It was close to the center which was also nice and the staff helped us booking tours. I recommend!

The tents had a floor where stuff could get lost under the tents and you could not get it back. This made you aware all the time for your stuff.

It was amazing! The lodging was a new and great experience. It really felt very special! The service was also amazing, especially the late check-in. The location is also perfect.

Everything was perfect.

Amazing garden with full view of volcano, next to sloth's reservat. 5min walking from center. Rooms are very clean, bathrooms as well. Unlimited hot water which is rarity in hostals around central and south America. Staff were helpful and generous. They offer breakfast and dinner for 7$ which is nice price comparing to restaurants. Would definitely reccomend this hostal.

Only lack of activities. Maybe would be nice to have organized dinners for all or some small parties. And bar was closed while I stayed. But not a big deal, since we all come to go on tours and are tired at the evening anyway.

The property and facilities are amazing, as well as a great location just on the edge of town.The pool and common spaces are really nice.

I felt the staff was not the most helpful in booking and providing guidance. There is a huge opportunity for it to be a space with more community and hang out (re:NYE) but it was sleepy bc staff couldn't create a warm environment

This place is a disappointing mix of hostel and hotel. It is not really suitable for backpackers and low-budget travelers, as it has no kitchen and meals are offered at overpriced prices. The staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service etc. or gave me wrong answers. A towel was only given to me reluctantly upon request, with the words I should not forget to return it. The highlight was that I as a 19 year old woman, alone shared a room with three 50 year old men, one of whom then also very unpleasantly hit on me. I felt very uncomfortable there

Friendly and helpful staff. Great breakfast. Easy parking. The extra arrangement for the alternative pool since the one on-site is being renovated. Great air-condition. Even for 8 people in the room it cooled down perfectly. Not too cold, not too hot.

Noise of the pool renovations until late at night (past 8pm). Should be over soon though. Also in the rooms the main door would open if you opened the bathroom door. A little weird and maybe not as secure? Nothing happened though and there are lockers for valuable stuff (own lock required).

It was quite at night

It was not as expected There was construction and the location was not near the hot springs There was a lot more charge for using a credit card. I would not recommend it to anyone

Comfortable beds, clean

In general a nice place but not really made for Backpackers.. there is not really a Common área that invites you to stay and Hang out, no kitchen where you could prepare food which is essential for a hostel, the location was at the end of town (far compared to other hostels)

Well located, good price, clean, big common area.

Some of the staff were very nice but others looked like you were bothering them when asking questions or asking for a reservation. Other than that, everything was great.