We stayed at SOL Melia for 1 week during our 2 werk stay to Bali. 2 Adults and 1 toddler (2yo) The resort was lovely and quiet. The private beach clean and calm. The pool was great too with a smaller kids pool. We stayed in a family room which gave us heaps of space for our toddler to keep busy. Room was very spacious and clean. Really loved that they filled the mini bar once a day (included in package)

The food at the resort was on the average side. Breakfast was great but not the best lunch and dinner/room service. Found ourselves going to Bali Collection to eat. They also didn't tell us about a private function that went for 2 days that was extremely noisy late at night with music and loud speakers. It also closed the main breakfast area and guests had to eat breakfast out side which wasn't great with all the flys.

I actually can’t think of anything other than aircon In the room

This could take a while, staff didn’t really seem to no what was going on half of the time, the rooms never got cleaned just new towels. The food was shocking and the whole place looks in need of a refurb….. I would never return to this hotel, plenty of other a lot nicer just around the corner

The all inclusive package worked for us. The location was great with good beach access. Staff were very friendly and the whole resort had a comfortable relaxed vibe.

The pool facilities (i.e. the changing rooms/toilets) needed upgrading.

A Big up to all the staff, smiling ! caring! Welcoming! You made us fall in love with Bali more and more

The show is too short Should create something for night people's

nice place to stay, relax and enjoy the all inclusive. we did this for last couple days of our holiday abd was great way to finish things off. staff were lovely, food was delicious with good variety for throughout trip and some nice activities. were able to get late check out for extra cost. Would stay again.

beach and very clean. toiletries replenish every day. room very spacious.

although lots of choice for breakfast, a bit tasteless. small balcony, street location.

the room is a little bit old but spacious.

breakfast taste

At AUD 136.00 for a Junior suite beachfront it was good value for money. Friendly staff always willing to help but without being pushy.

Yep place is getting tired but is still clean and usable. Still good value for money for what we paid.

the beach area is nice and calm. my room was clean and the man who cleaned it was very nice and did a good job.

I sent 25 items for laundry, most was underwear with 3 shorts, 2 shirts, 1 bathing suit and a sweater. to my shock they charged me $68 for it. yes, I said 68$! I was shocked. I’ve been traveling through Bali a month and the most I’ve paid at a fancy resort was $10 for double of what I washed here. when I spoke to the staff about it they told me that they sent the laundry outside and that’s why it was ridiculously expensive. never again! be careful if you do laundry here, it will cost you and arm and a leg. The food at the restaurant was terrible. the first night I chose to try the buffet dinner, it cost 350,000$ rupiah. well, they served me raw, bloody chicken. Nobody was coming to check on me so after a while, I got up to alert the staff. there was no apology, they simply said they would alert the kitchen. they left my plate there. I did notice that the removed the rest of the chicken and put it back on the bbq. I’m glad they did,. the staff never came back, I couldn’t order anything to drink. The mosquitos were terrible and there were rats running around while I ate. the 2nd night I ate at the restaurant where they serve breakfast. I arrived, sat down and after 15 mins nobody came to greet me or give me a menu. There were only 2 other tables inside which were getting served but nobody acknowledge me. I finally went to ask for a menu. I had a terrible dinner, 4 tiny shrimp for 100,000 rupiah and I had the mahi mahi which was old and overcooked, served with boiled potatoes. It was tasteless and old. I got sick that night, prob the old fish. 3rd night, I came back late for a tour and ordered a pizza, thinking, it would be fresh and it would taste ok as it’s simple to make. I was wrong! lol. I order toppings, they gave me different ones and it was just bad. I was defeated at this point and just went to bed.

Staff is so kind. Make the stay very pleasant because of that

The building needs maintenance

great place

Staff that is all

It says 5 star.!!!!No in travelling law it should be down graded to 2.5 -3star The room was disgusting smelly from black mould. I struggled to breath my face all swollen up breathing in the back mould. The food extremely limited for a five star hotel. The flies in the enclosed eating area is disgusting The area nothing do to.. The whole building needs a deep clean the black mould also on the outside.. compare a real 5 star hotel in nusa Westin compare this a massive difference. Will never stay there afain

The staff

Maintenance required

the ambience

the staff was too discriminating especially the pool guy, and towel guy.. the food too much bacon and doesnt taste anything

Location, facilities and staff extremely nice and helpful. Access to neat and clean beach.

Bathroom - Slightly negative rating as there is a weird smell. Food - Limited options for kids and vegetarians.

Very friendly staff,great location,spacious room

Food variety could add in more local fare.

The general atmosphere amongst the guests and the staff was so good, friendly and comfortable throughout the resort

The following comments should be seen as assistance towards improving the overall experience. * The need for more cover around the pool/additional sun lounges. * That some guests ' claim' a pool lounge by placing a towel on it and then being away for much of the day, preventing others making use of the lounge and the pool. Other resorts have systems of removing 'vacant' lounge towels after an agreed time period, allowing later arriving guests to use the lounges and the the pool * the lack of a hand towel in the second toilet. * the neighbouring properties rubbish burning smoke which drifts across the pool area - sometime times including plastics. This smoke is carcinogenic