The room was nice and clean. The breakfast was amazing with a lot of food. The staff was very helpful and kind. Very good location close to the bus station, port and City center.

Nothing to complain about.

The suite room was comfortable, stylish and well proportioned with a fabulous view over the harbour of Heraklion to the sea. The staff were helpful and the breakfast good with a reasonable variety of choice. The hotel is well located to access the centre and sea front of the city.

To be aware that parking is off site at the parking place at the harbour. This costs 3 Euro/day and is a 5-10 minute walk up a short hill to the hotel.

Comfy beds and pillows, quiet, friendly and jelpfjl stuff

Cleaning could have been a bit better in the bathroom

The breakfast was amazing!

Modern hotel close to the museum, port area, bus station, and old town. Loved the bright, clean room with ceiling high windows. An amazing breakfast buffet with every fresh breakfast food one can imagine, including freshly baked breads, rolls, and cakes. As we stayed over Christmas, the lobby had numerous Christmas cookies available. The hotel was more than generous with their food, hospitality, and good Christmas vibe. A shout out to the small, almost hidden Greek taverna (Plani Restaurant) located right beside the hotel. Wished we had discovered it sooner; probably best food experienced during our stay in Crete.

Unfortunately, but for 2 nights only, we had a family or two with a herd of children, staying above us, the stomping of which became quite noisy late into the evening. When the children seemed to be either out or sleeping, a couple lost no time in using their opportunities which was 100% audible to us below, over and over again; we could not escape the noise thus became quite uncomfortable. Perhaps hotel owners need to look at some soundproofing options, for the enjoyment of all their guests.

My partner and I had a test to pass at the University Hospital... Our stay was for one night only... We found this hotel to be excellent... The welcome was great... so was the breakfast. We recommend it for short or longuer stay... We will be back for pleasure next time!

Simple, yet had everything I needed in the perfect location in town. Easy walk to almost everything. Staff was extremely helpful and courteous. I highly recommend.

Been here about 5 weeks ago. Impressed by location , service and breakfast so decided to stop over on our way home from a Christmas holiday. Treated ourselves to an upgraded room from last time -nothing wrong with the room last time but we were still treating it as part of our holiday. When we walked into Heraklion centre the Christmas lights were amazing. Next year we are staying here at Christmas.

Nothing

Austattung des Zimmers. Lage. Fruestueck.

Loved it. Centrally located. Nice view. Friendly staff. What else do you need:)

The breakfast was excellent, so were the staff: very helpful and generous. Would absolutely recommend!

Location

The bed was hard, uncomfortable, only one horrible pillow, paper like sheets. You could barely lie on it without getting frustrated. It has nothing to do with the pictures and it most definitely did not meet expectations of a hotel bed.

excellent hotel, great location, amazing stuff und super delicious breakfast

the balcony could get some nice details!

Breakfast is very good but scrambled eggs have mushrooms, tomatoes and other ingredients which not all people like + it is cold. There are no scrambled plain scrambled eggs. People were extremely nice and all staff was friendly. Its in a nice location, everywhere is close.

We arrived at the hotel that we saw is highly rated on booking. Air conditioner smelt of ciggarettes for the whole day + its a standard air con that gave us sore throat and cold. Shower curtain had mold at the bottom and was not like on pictures. Hard beds and no duvet buy only 1 think blanket........ For this money it was a total dissapointment and 5/10 is a good rating and the pictures are extremely different to reality.

Super smooth check-in, the young chap who dealt with us was very professional and gave us some great tips about walking around the city (where to go and what to see). He was also really helpful with our ferry tickets! The room we got had a nice view and was very clean and comfortable (nice big tv!). Although in the city, the room was very quiet at night. Location wise, this hotel is 12 min walk with cases to the ferry terminal so very handy for the 8am Speedjet to Santorini.

Nothing - it’s all good.