Great location

Ridiculous amount of pre stay admin. You would have thought we were applying to stay in Fort Knox. Which top London hotel insists that all guests (including UK citizens) pride not only ID, but also photos of themselves holding their ID in advance of their stay?

Good location and short walking distance to Paddington station

The house is in bad condition and is rather dirty. There were bed bugs in the rooms as well which we only discovered on the last night.

Su dimensión y su ubicación perfecta para familias

Alguna falta de mantenimiento como pintura y mobiliario del salón que deberían repasar

Ligger rigtigt fint placeret iht. tog og Subway ( Paddington ) Mange værelser med eget bad.

De var ikke klar da vi ankom så vi skulle vente 1 1/2 time på at få lejligheden. Uacceptabelt når man tænker på hvor strenge de var i deres mails med at påpege at man under ingen omstændigheder skulle ankommer for tidligt. De havde desuden ikke fortalt at der var en låge med en kode på. Havde vi ikke mødt en anden beboer, ville vi havde stået kl 22 uden kode til at komme ind i gården, hvor hoveddøren til lejligheden var. Der var 5 værelser med eget bad, men på 3 af værelserne virkede termostaten ikke på bruseren, så man kunne ikke gå i bad. Skabe og skuffer var ødelagte, og kunne ikke åbnes. På den ene værelser var benet brækket af sengen, så vi måtte klodse den op på bøger for at kunne ligge deri. Der var desuden lagt et møjbeskidt gulvtæppe ind under for at kamuflere skaden. I køkkenet er der massive fugt skader og døre der slet ikke kan åbnes på grund af fugt. Der var desuden kun 4 glas i en lejlighed til 10 personer. Sofaen i stuen er beskidt og plettet af stearin. Alt bærer i det hele taget præg af at være meget misligholdt. Forsøgte flere gange at få overnatnings stedet i tale men de vender ikke tilbage på mails.

De locatie was perfect en de ruimte was geweldig en het contact met de eigenaar was ook super!

Er waren wat flikker lampen. Douchekranen kon je niet mengen en we miste een kapstok

The location was fantastic. Couldn’t have been better. 5 bedrooms were terrific.

Lacking maintenance. Took pictures of broken knobs in downstairs bedroom. Terrible wall stains in kitchen near radiator. Light out in downstairs bath. Lounge chair in living room broken. Couch needs cleaning. Closet handle in second floor bedroom broken. Stains in bathroom ceiling. You showed a picture of 13 Norfolk Square front of building. We entered in the back. Rather misleading. Communication with Stay Beyond team not accurate. Told there was no clothes dryer. We brought extra clothes only to find out there was s dryer. Told there was 1 hairdryer. There were at least 3. One was broken. We were a little frustrated to say the least

Excellent quiet location

When we arrived there was a young guy already in the property who was photographing everything but goodness knows why as there had clearly been no repairs done in a long while..the room he was in had 7 out of 15 bulbs out! I mentioned that there was no loo roll in my room and he argued that there was..why would I lie?!??!! The house was listed for 10 people but there wasn’t 10 of anything including 8 dining room chairs..even our smallest ladies weren’t able to squeeze into the high chair.. the top bedroom had bed bugs as my friends bitten body proves and the shower fixtures were broken. The furniture throughout was very tired and my wardrobe had the handle hanging on for its life but mainly hanging off. As we were on a busy city break the shortcomings didn’t matter too much but truthfully it is not that good

Not a lot. It was big enough for us all to sleep.

Everything was dirty from the floors to the bathrooms to the cutlery and crockery. We had to clean the kettle wash the cutlery crockery because everything was dirty. When we got there the whole place stank of sewage and a plumber was waiting to go in to fix a bathroom. We were disgusted. I have put online the photos of the bathroom and have sent photos with my complaint.