Adoramos a estadía, foi muito tranquila… funcionários simpáticos, wifi bom, comida muito boa e compensa muito, pedimos quarto com vista se fosse possivel e eles atenderam o pedido, foi muito bom os dias que estivemos na estadía a localização é óptima

Ouvia tudo no quarto 😢

Only one toilet on reception and restaurant.

Just a standard 3 star hotel. Location is good & staff were always approachable.

The walls are soo thin, you can hear everything. On our first night we were woken up at 1am by screaming & shouting from 2 floors up, this went on for ages & the police had to be called & the people were arrested. Upon speaking to a lady who had been there for 3 nights she said this had happened the last 2 nights too.

I have sent this email to both your teams and the hotel with no response Good afternoon, I am writing to express my complete dissatisfaction with my stay at the BlueSea hotel in Cala Millor. I stayed for 3 nights from 3rd May until the 6th May 2023 and I was horrified with the service I received, the room and lack of customer service and empathy from the staff. Firstly, upon checking in, the room that my girlfriend and son had was not made up, the bed was a mess and the bathroom was very untidy, so they agreed to move her. I booked a standard double room and when I arrived to the room I was greeted by a tiny single room which resembled a hostel type room (please see pictures attached). I spoke to Juana at the desk and she was very unhelpful, did not offer to move me although I showed my confirmation which said double room and suggested I should be grateful with the room I have! As my family were in that hotel I had no other option but to stay in there for the duration of our trip. This was very uncomfortable for me as: 1.I am a large built man and a single bed put a lot of strain on my body. 2. The size of the room made it very difficult for me to navigate when inside. 3. I am a 33 year old man, I have not slept in a single bed from the age of 12 The room had a very small television which was not operational as the remote did not have batteries. I spoke to reception about this twice and they said someone would bring batteries to my room. I am now back in the UK and there is still no sight of these batteries. This is the first time me and my family have been to Palma and it will be the last, this has left a bad impression and I will be informing friends, family and posting this on my travel blog social media that I have with over 10,000 followers. As I did not receive what I paid for I would like a full refund, an apology letter/email and confirmation that this will not happen to any other guests.

rooms

stuff at the reception wasn’t polite I would say even rude , unhappy to answer any questions , when I called lady hang up on me , not helpful

The location is great, a few minutes' walk to the beach. We are all-inclusive but didn't particularly enjoy the food and drinks selection, however, there are restaurants, bars, and cafes around so it's all okay. The bedroom is simple and clean so it's still worth the price.

The location of the hotel

The fact that there was only german music on, even when asked for english they refused it

Location Drinks Bar Pool

Hot Food was Shocking Bad Low Quality Produce, really bad quality. Salads breads chorizo was gorgeous but we are not rabbits and had to eat hot food out. Cost of 3 person bedroom (with a bad bed) was too high.