Property was great and staff were nice and professionally. Walking distance to the mall. Also swimming pool with a view. They also knew it was our anniversary and they gave us complimentary breakfast for our stay and little surprise in our room. Thank W!

I liked everything about this place The reception staff are very kind Everything was beautiful

Nothing

Funky, modern and yet still comfortable, the W provides a cool escape from hectic KL. Staff were so welcoming and kind, the buffet breakfast was delicious and the location meant that we could walk to Bukit Bintang in ten minutes, the Petronas Towers and KLCC in two.

Nothing

Location was Right next to the Petronas towers.

The pool area needed sun loungers though, it just had uncomfortable chairs that weren’t convenient of comfy. Not sure if they don’t want people using the pool- but not inviting

The room nice 😊

New and clean room, bathtub whose space is enough, great location (Very near to Petronas Twin Towers and every sightseeing points), smiley and courteous staffs, delicious breakfast, nice pool bar with great view of Petronas Twin Towers. Perfect.

From our room's window, we couldn't see Petronas Twin Tower because our room faced to opposite side (facing to KL tower .) Only it was a pity for us.

Fantastic Service by the Hotel Team. Love the ambience and hospitality!! They decorated my room because I proposed yo my fiancée at Willow Restaurant. The room is amazing and enjoyed it so much with the Wonderful Team. Definitely came with a spectacular view. Very spacious and Had good dinner at Willow which is inside W Hotel and breakfast at Flock was very enjoyable.

Nothing not to like.

location is good

check in front desk not warm

Clean room also good breakfast and nice service at the restaurant.

Need to change the check in time if there is room available right away I fllew nine hours arrived 5am and check in at 1pm . The family next to me slept on sofa tired.