The hotel is big and nicely organized, it has the necessary facilities.

The gym is old and not well maintained.

great looking lobby, rooms are super clean

na

the pool was great and thanks for the free massage session

Liked how well they welcomed me at my arrival! Very attentive and nice

Was staying in the B-Wing and could hear loud club music from 9:30 pm to 3:30 am. Woke me uo during the night and had lots of trouble falling back asleep, once I did i slept past the full breakfast time. The continental breakfast which was right after was a real joke. They didnt even have coffee. Only some bland cereals and bread but nothing to serve the jams. The servers are not helpful at that time either

The food

One person in the staff wasnt nice to us.

indoor swimming pool with whirlpools jets with warm sea water - such a treat for winter holiday

disco noise till 3am outside he room

Staff were excellent,very clean,food was fantastic.

Unless you massive fan of Karaoke evening entertainment might not be for you.

Very warm welcome, everyone is ready and willing to help, excellent food, garden view and beautiful beach. The spa center is must go, well equipped, very clean and professional staff.

beautiful outdoor swimming pool, staff very kind and professional, great breakfast choice.

It's a good place, good facility and big room.

the landscape view of the swimming pool also have a nice treatment from Mona the cleaner girl with her supervisor too

pool , location , dining, the people works out there all of them was excellent

Nice location for families with kids. I would not recommend it for couples

1- The balcony doors are not meeting security protocols because once you close the door from outside you cannot enter the room any more.!!!! 2- Doors in that condition must be at least labeled with a note informing guests to not shut balcony doors when they are at balcony... *** We found ourselves locked at the balcony for 1 hour. Luckily, we could inform our neighbor guest from the balcony to call the reception.But unfortunately the reception staff did NOT take the call seriously and left us locked outside until finally the guy in the other room went down to the reception (from the 4th floor) to get an access card to entered our room and then opened the balcony door from inside!!!! How on earth the reception staff had sent a guest to open our door to release us from the balcony ?!! Situations like that are responsibilities of the hotel staff not the guests. That was a serious security negligence and demonstrated how irresponsible the hotel staff are!

is not safe staff they stole for me my sunglasses from reception hall as they know where is the camera and where is’t. and lots of guests get stolet from same place

clean private beach, Pool

I have remarked many times that the way of many of the staff they behave were not the same for all clients which is little bit unfair for those who paid to have a good rest and services. I have observed many times that their behaviour will depends of the nationality of the clients which is little bit some kind of racisme behavior and could ruin the whole hotel reputation

Location and staff. Staff member Ali plus and the rest of the team were helpful, respectful and kind. The variety of food available.

I was not given a sea view room. I was given a partial sea view room. This was not changed. I was told they didn't have a sea view room. But there were sea view rooms did the hotel overbook? I was not happy about this as I paid extra. This is why I did not give the hotel a higher mark. The Aircon needs to be better in such heat and the constant request for a review was a bit much. Either way I really enjoyed my stay otherwise.

Everything was amazing

Staff, swimming pool and the beach were very good. Big up to the hotel's staff for the way they interact with the customers.

The bathroom was not at the hotel's standing and doesn't match a 5 stars hotel. The lunch and dinner was just average in terms of taste, while the breakfast was good .

Great customer service (Ela) Food Comfortable

Delicious food Amazing service

Well organised hotel. Motivated Staff. Good service. Good food.

No complaints other than could improve labelling of food and contents.

A vast hotel with many restaurants and bars .. there is a variety of food and beverages .. nice receptionists.. clean rooms ..