I loved the view from my bedroom. It was facing the Olympic sailing center ( dock). The lights in the evening were a sight to behold. The hotel manager was extremely helpful, I had an unfortunate incident of being out and it started snowing. While ordering my taxi, the phone battery was dying out and I called to hotel, he assisted me. The staff is also very warm and welcoming

The cabinet under the sink in my room looked broken, I could see dust build up and the damage was at eye level whenever I took a bath. This took away from the “ luxury” experience the hotel promotes. The bathroom mirrors and glass doors were also very dusty( it looks like months worth of stains). Besides this , I loved my stay

Location, view

Air Conditioning was terrible in our rooms, didn’t cool the rooms down. Very uncomfortable, very unpleasant and ruined the stay. Also the credit card bond system needs to be open, not a limit. Very restrictive and has caused a lot of frustration and embarrassment.

Location

Nothing

I thought the location was super. The breakfast was good too as were the staff.

The room I was in was very tired. Lots of scuff marks and lots or corrosion on things in the bathroom. For the level of hotel one would expect a fresher room in terms of age and worn feel

breakfast

air condition too hot.. room light too dark.. water pressure too low.. bed n pillows too soft.. lunch buffet was bad

clean and good

number of restaurants are limited

Great location, good facilities in the room and friendly staff.

Room was dusty and felt a little old. Rooftop bar expensive.

Really nice, helpful and friendly service. Great big and clean hotel room. Delicious breakfast with everything you can think of.