-Mooie kamer met comfortabel bed. -Meeste personeel was vriendelijk en deed zijn uiterste best.

-Eten is vrij matig en nogal duur voor wat je krijgt. Er was ook geen ontbijtbuffet. Enkel bestellen van een kaart. -Ik werd gedwongen mijn verblijf een tweede maal te betalen omdat het hotel zogezegd de betaling niet had ontvangen. Hierbij werd er zelf gedreigd "mijn sleutel af te nemen zodat ik in de lobby kon slapen" omdat ik initieel weigerde opnieuw te betalen. Alsof het mijn schuld is dat de communicatie tussen Booking en het hotel stroef verloopt! Op de koop toe bleek mijn betaling achteraf wel degelijk te zijn doorgekomen, maar werd deze niet teruggevonden doordat het hotel zijn interne administratie niet op orde had, waardoor de schuld dus onterecht bij mezelf en Booking was gelegd! De tweede betaling werd gelukkig wel teruggestort, maar bleek uiteindelijk ook niet helemaal correct met enkele euro's verlies tot gevolg. Uiterst onaangename ervaring!

Close to airport with a shopping mall across the street. There is Walmart that helps to solve your necessities needs

No lift that is very inconvenient for long haul traveller like me, we need to carry our 2 large luggages weight 23 kg to 2nd floor with no assistance.

-

Only one elevator Breakfast was bad Shower was broken There was no battery for TV’s remote

Room was clean and comfortable

No decent tea the one there was terrible. Parking was expensive and we were told no reservation was needed but there was only 10 spaces after parking our car we came back to it later and came across another car parked directly in front of us, blocking us in. Luckily we didn’t plan on using the car but if we did would have been very awkward. The breakfast was awful and looked undercooked and inedible expensive for food that’s not worthy of eating.

Location was safe and close to good places where to eat or buy groceries

At same times at night loud noises (from what seemed to be pipes or thudding) woke me up several times

Staff very helpful and good sized and equipped room

Room was a bit dated and breakfast limted

The hotel location is very convenient. The size of the room is good enough to exercise, the beds are comfortable, there is coffee, water and even chocolates in the lobby!

I think the parking is expensive 30CA$+tax but it was valet parking so convenient to for not being caught in the heavy traffic.

very central and clean

bad customer service... nobody offer anything as tooh paste, shower cup... bad customer srvicee

Very good location, within a radius of 3 kilometers are all the attractions. Clean room. Coffee machine in the hotel lobby. Tasty breakfast.

The complete lack of an individual approach on the part of employees and hotel managers to the client and his problems. Especially considering the fact that it is constantly declared by the management of the BestWesternHotel chain. Unfortunately, they do not consider you as a regular customer who wants to return to you.

I like how my room was quiet

I don't like the boho homeless chic in the lobby during all hours of the day and night. Kind of scary.

location

homeless people nearby

nice place in downtown

nothing to complain

good location close to downtown. 20 minutes walk to anywhere in Montreal

property was good for the price

close to downtown

Great location and easy access to shopping, good restaurants and subway station. The staff was great 😃

As most places in Montréal there's no available free parking in the hotel therefore you need to request valet parking which is charged additionally to your reservation but even with this your vehicle is gather for you at any time you need it.

Great room at a good price !

room, location, reception

breakfast not in self service

Good location

Nothing. A place to be avoided. Can charge your electrical car by paying 30 dollar plus tax as parking charge.

1. Non working AC, we had to change room and still were sweating. 2. Very rude reception and excuse giving staff. Mark st the reception almost told me to shut up or else he will not assist. All staff looks like part timer 3. Very poor shower, either it's cold water or Very hot water. Will take ages to bath. 4. Breakfast is not buffet but u have to ask and will be served from the counter. Don't know what the owner is trying to save by this method. No honey available. 5. Poor management with intention to just mKe money but provide zero service. Invoice was just handed over with no envelope