The view

I wouldn't rate this hotel a 3-star. The furniture was old and broken, the beds were dirty, the floor dirty, the hallways dirty, and the corners were dusty. They did not upgrade anything for at least a decade.

الموقع والاطلالة - كذلك تعاون طاقم الاستقبال حيث تم ترقية الحجز الى اطلالة اجمل وغرفة اكبر - لهم جزيل الشكر

لاشي

From the reception to the Mall 😊 Everything were Excellent & Perfect

Reception called ( Paul ) has a Bad altitude with Customers and He didn’t know how to Solve Small Problems

Property was clean

I think they should have a wider variety of food

النظافة.

العاملين بالمكان (موظفة الاستقبال كلارا قدمت لنا معلومات مغلوطه بخصوص وجبة الإفطار الرمضاني ) وتم سحب مبلغ الإفطار بدون وجه حق

الموقع

لاشي

الاستقبال ممتازوخصوصا الاستاذه ناديه اما النظافه احترافيه خصوصاً الاخ محمدطه ومصطفي

The lobby is beautiful and on first arrival you are impressed. The views of the pyramids from your room are amazing. It was cute what they did for international women’s day and the concierge was very nice

The service was really bad. The first night I called 3x to order room service and eventually had to go down to the lobby to finally have front desk call them. This was at 12:30am. The Wi-Fi basically didn’t work in our room. They forgot towels when they would clean our room each day, and even though I left the service sign up and called to ask for them to do the daily clean I came at 1pm and it still hadn’t been cleaned. Bathroom needs updating. Shower was gross and whole bathroom smelled bad. This is not a 5 star hotel… and it’s very Muslim oriented (no alcohol on site). Mentioning this but it wasn’t a big issue for me personally.

السعر كان مرتفع

الموقع ، الهدوء ، التعامل ، وجبة الافطار المتنوعه 10

لا شي

كانت أقامه رائعه والموظفين خدومين وبشوشين خصوصًا الموظف محمود والموظف مصطفى شكر كبير على حسن التعامل

الحمام لا يوجد شطاف

Location and comfortable

Bed sheet and rowels

Expensive price and worst staff but good room nice view

Staff and price

كل شي جميل في الاوتيل من اول اللوبي والغرف والاهتمام والمطل من الغرفة ايام جميلة

لاشئ

كل شىء كما ينبغى

لا شىء

إطلالة ونظافة ممتازه

Hotel was more than five star hotel, with all what this word means, starting with the lovely service and all the facility in the hotel. it’s located in the heart of Cairo.

No comment

Exceptionally, Zaki Hanna provides a super star services and welcoming which makes me happy and comfort during my stay .

Location

Very Old room

Incredibly rude staff, horrible guest friendlyness. The staff did as it seemed everything in their power to make my stay horrible. No requests were met, and many facilities were faulty and no compensation was recieved. Entire stay, in the city ruined.

Everything was great, I liked location, view , staff, breakfast, and the room facilities

Nothing to say

Staff and the location also the view was amazing

Access Card always need update

This is not my first time in the same hotel, and I will return again Super, staff are friendly and helpful, location is great, facilities are amazing, the building is not as new but very well maintained.

all good.

Location

The food, the service, the room decor, the cleanliness, refurbish everything, upgrade the devices such as the tv and phone, and the professionalism was very poor all they wanted was tips for doing nothing. I found an eyelash that was not mine under the phone.

awesome

😎🌹🙏🏻

The Hotel was in a good location central to everything we needed The pool was very clean The lady making the breakfast was always smiling The view is amazing

The staff can take sometime to serve you drinks could be more alert ready and waiting to serve anybody seated