the staff is nice and it’s clean. great location. 15-60 minutes from the beach with motorbike. you can rent it across the street. and next to it you can bring laundry and have a good massage.

the swimmingpool was not filled and under construction. the breakfast was okayish

great location, comfortable spacious rooms and lovely property.

Unfortunately the pool was under maintenance the few days we were there but the staff were very apologetic

Staff were all super friendly with smiles always, rooms were clean and the location was great, easy walking distance to the town centre. Breakfast was also lovely. Would definitely come back.

Pool area could use a few more beds as it gets quite busy.

The rooms were really comfortable and clean. The staff were lovely. Location was perfect.

Pool was clean when we got there but got cloudy after the first day. Breakfast was pretty awful. Only 3 very simple choices and very inconsistent. Hot and cold water was also not so consistent.

Good location close to everything you need. Hot showers and pool area nice. WiFi worked well and there is parking.

The property does not really look like it’s main picture pool area wise. We requested a twin room so had to be moved as this wasn’t done. we were then moved to a room that had not been cleaned so that wasn’t great. The hotel was unable to provide a packed breakfast for our early flight which was disappointing. our room was ok but a large cockroach in the night was off putting. The doors need to fit better to stop such.

toilets flushed, lights worked, bed good, air con cooled, shower water was hot. staff friendly . location good.

no storage space in room, no chairs. no drying frame so place looks like a refugee camp with washing drying everywhere , breakfast was poor (how about some rice/noodles even?) million $ TV in room does not show local television, relies on people using own or others Netflix etc logins

The staff were incredible. Outside space was lovely. The basic rooms had the shower in the room ( not a separate room) which wasn't a great design. We got upgraded to the superior room which was v. Nice. Breakfast was simple.

Perfect location in Kuta Lombok, clean and quiet.

All good.

location

run down. use to be great

Allthough the pool area is not any more as projected (double beds are gone), it is still a nice outside area. Price/quality ratio is great. Rooms are specious and clean. Breakfast is limited but fine. Staff is always there to provide usefull tips with regards to the area/restaurants. Kuta area is amazing. Lots of restaurants and the many bays are wonderfull. Get a scooter (via the hotel) to disclver the suroundings.

Maybe some more breakfast possibilities?

Good location, beds were comfortable. Staff were very helpful, special thanks to Ari.

Breakfast was too small.

My experience in Kuta Baru was outstanding. The location of the hotel is perfect, close to many places to eat and all kinds of services. The staff is the best thing about the hotel, always ready to help with anything you need and always with a smile. They helped me to rent a motorbike, look for surfing spots, do the laundry.... It was so wonderful that I was going to stay two nights and extended my stay up to 1 week. Rooms are spacious, comfortable and very clean, the breakfast is very good and the pool is super nice. Totally recommendable, I will definitely come back again!!

all good

pool was nice and good location

bedrooms had no decoration so felt like a prison. stairs leading up to room were steep and crumbling. sink leaked onto everything. breakfast was terrible! “French toast” was just dry toast with no egg or syrup and only 3 berries. “Breakfast quesadilla” had no cheese and tasted a bit rancid?

All the staff were so friendly and helpful.

That the room we booked wasn't available on the first night and that they were still advertising a room of that type as being available.

The location is good as walking distance to kuta beach and the main road, there are also plenty of restaurant/cafe nearby. I think there is also scooter rental in front of the hotel (charges).

I thought all the room are with pool view but I was not given a pool view. Welcome drink was not given even though the booking stated included. The amenities inside the room has to be improved, there is no door for the bathroom and many mosquitoes in the room. Also lack of toilet paper and dustbin in the room.