Holiday Inn Darling Harbour, an IHG Hotel

Holiday Inn Darling Harbour, an IHG Hotel Hotel in Surry Hills

About this hotel

Situated in Surry Hills, this lovely hotel for $142 per night is a great option for your next trip. Situated in the heart of the popular Darling Harbour entertainment district, Holiday Inn is ideally located for sightseeing, nightlife and shopping.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Surry Hills

Nearby attractions

Darling Harbour

0.28 miles

Bondi to Bronte Coastal Walk

4.27 miles

Art Gallery of New South Wales

1.04 miles

Taronga Zoo Sydney

3.24 miles

Holiday Inn Darling Harbour, an IHG Hotel

3.9

Good(2,291 Reviews)

Hotel in Surry Hills

4-Star Hotel

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Surry Hills

Nearby attractions

Darling Harbour

0.28 miles

Bondi to Bronte Coastal Walk

4.27 miles

Art Gallery of New South Wales

1.04 miles

Taronga Zoo Sydney

3.24 miles

Reviews

3.9/5.0

Good(2,291 Reviews)

100% verified reviews

7.0

May 2024

Great stay overall. Very enjoyable! Comfortable rooms and good staff

Location, hotel was clean and staff were nice. Location was fantastic! Close to everything. Good option of a buffet breakfast

Kids were a little disappointed at being on the second floor they were hoping for a higher level.

7.0

Apr 2024

Getting tired, but still a great location to the city and Darling Harbour.

This facility is needing to be refreshed as the infrastructure like the aircon was 'hit and miss' at best.

9.0

Feb 2024

Brilliant location made it a great choice

Fantastic location. Close to everything. Restaurant around the corner. Central to city, China town, dining precinct. Cannot best location

Amenities empty in bathroom and never replenished despite asking twice and leaving a note for cleaners .

8.0

Feb 2024

a very convenient and comfortable place to stay

location, spacious room, blackout curtains (we slept SO late and so well one day after a late night because of this)

bathroom could be a bit cleaner, and we didn't have much of a view.

3.0

Feb 2024

Pityful and disappointing. For $400 a night I at least expect the room to be clean.

The included breakfast.

The run down room, the hair on the floor and in the bathroom, the mould in the bathroom, the left-over cosmetics from the person before us, popcorn under the table, false eyelashes in the bed.

3.0

Feb 2024

Very under impressed.

The location was great, handy to where we needed to go.

Value for money was terrible. We had 2 adults and 2 teenagers in the room, we were supplied with 1 x small cap of milk and 3 x tea bags and 2 x mugs for 2 nights with nothing to wash them. We requested additional milk on the first night and was given 8 more tiny caps of milk, these barley are enough for 1 cup each The next day we left for the Taylor Swift concert around midday, I specifically asked staff at the front desk if we could please have fresh towels and have new mugs and 4 in total (one for each of us) some more tea bags and some milk. When we returned at about 1:30am after the concert there was a pile of wet towels left in the middle of the bathroom by a staff member who had come in the room I’m guessing during the day. There were no additional mugs (the two we had used the night before were still in the sink) there were no more tea bags provided and no more milk. I don’t believe this is too much to ask and not the best way to come home after being out for over 12 hours, retuning to just wanting a shower and a cup of tea. In addition I wish I had read the fine print that parking was not located on site, I have never experienced this before and to be honest would never return for this reason alone. In addition when I checked in, the staff member at the front desk took my number plate and told me there would be no issues and carpark charges would be added to my bill. We didn’t take the car out of the carpark in the two days we were there. When I checked out I was told there was nothing owing and I returned to the carpark, when I went to leave the carpark the exit gate showed I owed $137 (roughly) I tried to call the hotel to let them know, however a nice man in the car park came to see what was happening and kindly helped me. He phoned the hotel and let me know this has not been charged to my bill yet and then requested it was. The overall experience was not great, was over priced (I know it’s Sydney)

8.0

Feb 2024

très agréable

jolie chambre, petit déjeuner varié

10.0

Feb 2024

Fantastic apart from breakfast box. We were expecting perhaps yoghurt, piece of fruit and a bun as well for that price

Fantastic location.

We booked 2 rooms. Breakfast was included in one of the rooms but not the other. That’s what we booked. Paid individually for the room not included in breakfast option. $19.95 per person. Great array of food first morning. 2nd day 5 of us left early so requested breakfast box. It was dismal. $19.95 and it included a very small packet of muesli, small milk, 200 ml juice and 2 small very tasteless biscuits. Very very poor for the cost.

7.0

Feb 2024

Sehr angenehm

Frühstück im angrenzenden Lokal Eng und laut Personal überfordert

9.0

Feb 2024

物有所值

位置很好

10.0

Feb 2024

非常满意

位置超好，所有一日游旅行团都在门口有站

1.0

Feb 2024

Wouldn’t stay there again

Great location

Room was unclean and didn’t feel like it was worth the amount paid for it. The bathroom had bleach marks in the shower where they had tried to clean but obviously didn’t. The toilet and shower looked dirty.

9.0

Jan 2024

It was good

Location. Staff were great

Had our room cleaned one time during our 6 day stay and a used pillow case was left on the table. Drinking glasses werent also replaced.

10.0

Jan 2024

Great!

Check in was easy, was given an upgrade to 2 queen beds. Manager was very helpful 😊

10.0

Jan 2024

The staff is very nice and helpful

nice breakfast.

all good

6.0

Dec 2023

Great location and easy access. Shower could do with a clean. Room smelt musty and felt damp.

Great location

The room smelt musty. Carpet was damp in areas. Shower was mouldy. Otherwise was fine. Staff were lovely.

9.0

Dec 2023

central and well equipped!

the location is so central!

we had a crying baby that we could hear through the adjoining room door.

7.0

Nov 2023

Very disappointed at the staff taking our face towels so we needed to buy new ones as we prefer to use our own towels.

Very good location

The staff took our personal face towels on the second day. We reported to the manager immediately but we didn’t get our towels back when we left the hotel on day 6. Very disappointed.

9.0

Nov 2023

Good stay

Convenient location

First room had stairs unexpected with no handrail which was unusable for husband but staff did move to another room to accommodate us.

7.0

Nov 2023

Reasonable place to stat

The breakfast was excellent, one of the best! Loved the service at front desk as well, especially Rosie who was very helpful. There was an issue with our room deposit but she advised us how to resolve it and the issue was resolved quickly. The water pressure was good. Towels were clean and could be changed daily on request. We could get filtered water from the gym although its a bit of a hassle.

Bed and pillows were too soft. There were steps inside our room on Level 1 and it was so inconvenient for my elderly parents and aunts. We requested for a change of room but were told that we had to pay more for room upgrading because our twin rooms were not available. Bottled water was provided on some days but not daily, and even though we signed up for membership because we were told this would allow us to have bottled water daily, we didn't receive this benefit at all. Towels were sometimes not provided in the right quantities.

1.0

Nov 2023

Terrible. Would not recommend this hotel. The worst part about our stay is that my dad was robbed by one of the cleaning

Beds were comfortable and clean

Everything. Rooms were in crap condition. Horrible carpet. Marks all over the walls. Dodgy kitchen. Fridge didn’t fit in the cupboard. Bathrooms not that clean

8.0

Aug 2023

It was a comfortable stay

The location was as per my requirements

4.0

Aug 2023

Usually our go to accommodation, maybe will start looking for something more suitable to our needs.

Great location to get to by car. Easy, reasonable and convenient parking. Always clean. Staff friendly enough upon checking in.

Unfortunately we had no tea, no tissues, no spoons and the most awful part no hot water for our entire stay. Very unfortunate when this is our usual go to accommodation, very disappointed with this stay. Staff didn’t seem to care about any of the above issues.

4.0

Aug 2023

Not use next time, but staff is friendly

Location is good

Bathroom is not clean, moldy Not enough hot water, it was only cold water in the morning

9.0

Aug 2023

Great location, comfortable rooms, double check when checking in if you've booked late check out!!

Room was ready early. Bags were held both before check in and after check out. All four of us were given room keys. Room was spacious. Bathroom was spacious. Room was very clean. TV was easy to use. Fantastic location.

It seems Booking.com didn't tell Holiday Inn we had late check out, despite our booking and confirmation email stating we did, as staff started calling our room to ask when we were checking out, and the cleaning staff tried to come in while we were still there.

4.0

Aug 2023

Would not recommend for this price.

Hotel is located in the heart of the Chinatown & Haymarket with the range of restaurants and shops and is well connected, however it's still not noisy and you can have a good night of sleep. Most of the staff members are friendly and professional. Beds are fine with a choice of soft/hard pillows.

Not sure where to start. The general feeling is that the hotel was trying to save money in every possible way. The kettle in the room emitted horrible chemical smell when I tried to make a cup of tea, there were no EU plugs or adaptors available at the hotel (not a must, but frequently available at other 4*). The room wasn't clean and I had to ask for a deep cleaning of my bathtub, which still had previous guest's long black hair and a layer of some slimy buildup. The windows were dirty, and the water was cold in the shower (I've been told it's for the peak hours only, but I wasn't lucky to have a hot shower during my stay), the tap was rusty and cracked. Despite the "green" policy of the hotel the lights are switched off automatically and you need to walk around the room and make sure everything is off, and you can't save water when you need to flush the toilet 2-3 times to get rid of its content. Breakfast wasn't great either, almost no fresh fruits and veggies and the rest of the food overcooked or blank. The only thing I enjoyed was the coffee.

1.0

Aug 2023

Bad

Location

We had no hot water in our rooms to have a shower during our stay. When we mentioned this to the staff they dismissed our concerns. We paid for breakfast and the hotel was unable to provide this on the second morning and we were not refunded. We were overcharged and have attempted to get a refund for that and the breakfast they couldn't provide but they are unresponsive

6.0

Aug 2023

Adequate for 1 night stay

Location was great, close walk to Capitol Theatre, Chinatown, Market City & Light Rail transport. Staff were friendly

No complimentary water bottles in room unless you’re a member. No exhaust fan in bathroom

9.0

Aug 2023

Superb

Great location

Parking expensive and inconvenient

3.0

Aug 2023

Poor

The place was vey convenient.

House keeping service was slow. We asked for cleaning our room around 10 am. But, when we returned to the hotel around 3:30pm, our room remained as we left in the morning. After we complained, the front desk promised to make up our room asap and informed my wife, who was waiting in the lounge, once the housekeepingu task was done. Unfortunately, they did not kept their promise! My wife had waited for more than one hour without receiving any notification. Finally, my wife decided to return to our room finding out that the room had already been made up!

4.0

Aug 2023

Disappointing

No on-site parking Rooms have a bad odour Room was not cleaned

5.0

Jul 2023

Location is fantastic, near to eateries and shopping area.

Room was alright, location was fantastic, can’t say the same for your housekeeping

Repeated request and long wait for amenities and the house keeping trolley were left messy with empty bottles and used linen on the corridor where guests walked. Very unsightly. We stayed 6 nights and you can imagine the sight we had to walk pass every day.

FAQs

How much does this hotel cost compared to others in Surry Hills?

The average price for a rental in Surry Hills is $142 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Darling Harbour, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Darling Harbour, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Darling Harbour, an IHG Hotel?

We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

Explore similar vacation rentals in Surry Hills

Explore all rentals in Surry Hills

4.1

Excellent(5,676 Reviews)

Holiday Inn Darling Harbour, an IHG Hotel

About this hotel

Amenities

Map of Surry Hills

Nearby attractions

Holiday Inn Darling Harbour, an IHG Hotel

Hotel in Surry Hills

Reasons to book

About this hotel

Amenities

Map of Surry Hills

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Surry Hills?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Darling Harbour, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Darling Harbour, an IHG Hotel?

Explore similar vacation rentals in Surry Hills

Surry Hills travel inspiration

Related vacation destinations