Crowne Plaza Surfers Paradise, an IHG Hotel
About this hotel
Situated in Surfers Paradise, this charming hotel for $244 per night is a fantastic choice for your next trip. Towering over the stretch of coastline, Crowne Plaza Surfers Paradise is nestled between the Cavill Avenue entertainment strip and Broadbeach’s premier local shopping and dining scene, with the G-link tram at the doorstep.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Surfers Paradise
Reviews
4.1/5.0
Excellent(3,506 Reviews)
100% verified reviews
7.0
It was a great hotel.
I was disappointed I was not put down for the breakfast I had already paid for and ended up not getting it.
Then, on check out I was suddenly charged extra for the breakfast I didn’t get, but had already paid for. This was however resolved, but the systems in place were not good enough.
8.0
We like the breakfast the most. Cheese omelettes. We are missing it already
Booked in ocean view but got room on 9th floor with a little bit of ocean bit on the right side.
10.0
Very comfortable, spacious and clean room. Restaurant downstairs was lovely and very convenient. The view of the beach from the balcony was beautiful. Car parking easy and convenient.
Nothing.
9.0
Spacious room, good bed. pleasant pool area, great view of the Jewel building, right next to light rail station, short walk to the beach.
No sofa in the room. Nice restaurants are over a km away.
7.0
The buffet breakfast was good, and the location of the hotel is great. Staff were very friendly and the pool facilities were really good too. Rooms are a decent size with a good view.
The rooms are very outdated. There were no towel racks to hang towels, the wallpaper in the rooms was peeling, cupboards were scratched etc and the buffet breakfast gets very very busy and crowded. Overall, it was a good stay but I think a bit overpriced for what you get. The rooms need to be renovated if you're asking people to pay a bit more.
10.0
Hotel staff very friendly
There wasn't anything wrong with our stay it was perfect
10.0
Everything
Nothing
8.0
Swimming pool was nice. Breakfast variety was good
People were smoking on the balcony. We could not get out because of the smell.
9.0
Very clean and well maintained hotel. Junior ocean view suite was spacious and clean. Buffet breakfast in the morning was great and had a lot of selection. We also had dinner at the hotel and room service several times and each time the food was delicious and reasonable priced. Staff were very friendly and took the time to help, had an issue with our TV on the first day, they tried very hard to fix it on that day but couldn't but had it sorted out the next day. Rooms were also cleaned promptly everyday, better than alot of other hotels where I have had to ring house keeping to clean the room. Pool and other amenities were also very good. The hotel is also walking distance to the beach.
It was sometime very hard to get anyone when you rang from your room phone, it would often ring and ring with no answer. But that was a very minor inconvenience.
9.0
A piscina é ótima, o atendimento também, a vista do quarto era ótima, o conforto interno também. Excelente hotel para quem está com crianças.
O café da manhã poderia ser melhor. O centro comercial fica afastado - o que pode ser bom caso esteja buscando tranquilidade ou ruim caso procure agito. Restaurantes são afastados do hotel.
5.0
Location
The plates were always dirty in the breakfast area, had to wait for a long time everyday to get fresh plates once received most of them were dirty. Had to call multiple times for getting the extra towels. The room cleaning staff everyday forgot to replace the coffee mugs, coffee and spoons had to call in every time
8.0
Nice pool and great access to G-link tram. King mini suite had a great view.
The bed and bedding is awful. Restless sleep.
There don’t seem to be enough staff - always a long queue at reception no matter when you visit.
8.0
Muy bien ubicado. A pocos metros supermercado. Caminando a surfers paradise el cartel 20min.
Habitación espaciosa y unas vistas impresionantes (planta 18).
Alberto en recepción un encanto y muy amable.
Parking de pago pero muy espacioso.
Lavandería en la planta B1 para los huéspedes.
Desayuno muy justito para lo que se espera de este hotel. Piscina exterior fría.
9.0
Hospitality , great receptionist, excellent breakfast and location.
None
10.0
Excellent breakfast choices.
Wife would have liked a bar fridge with drinks etc.
10.0
Location,
Nothing
5.0
Pool area is lovely, hotel close to beach and Broadbeach
Paid for an ocean view room, room was on 9th floor and only view was of neighboring high-rises. Room wasn't 100% clean with rubbish from previous guest under the TV cabinet. Poolside food and beverage service was very poor, cheese platter included stale biscuits and rock hard cheese. Waited a long time for drinks to arrive. When we approached staff inside, the bartender said that he'd only just started work and had a lot of stuff to do. Cocktail was awful.
10.0
Everything
9.0
Wonderful experience.
3.0
Location was OK.
I was staying with my spouse and children. The check-in process was exceptionally sluggish due to the extensive queue and understaffing. While at the pool, we attempted to place drink orders through the app, but the drinks never arrived. This prompted me to take my children out of the pool to inquire about the order, only to discover that it had been misplaced. Adding to our disappointments, there was shattered glass beneath the bed in our room. Unfortunately, my son sustained a cut on his hand while searching for his airpods amidst the broken glass.
10.0
The kids loved the spa… I loved the cocktail menu. We received a free upgrade when checking in, this was a pleasant surprise!
Nothing it was great!
9.0
Room was great, with fantastic view. Close to where i needed to be.
Bed was very comfortable and relaxing.
There wasn't anything that i could really complain about.
8.0
We had a corner king room which was large and spacious with great 180-degree views. The buffet breakfast was fabulous. The landscaping and pool area was a real feature. Although it was too cold to swim in at that time of year, it was lovely to relax by it in the sun. There is also a tennis court which we didn't know was available.
We arrived an hour before check-in time of 3pm. Although our room was ready we were told if we wanted early access we would have to pay $50. Not a very good customer-focused start. Fortunately one of the managers organised earlier entry without payment which was appreciated.
5.0
The pool area was lovely and the staff seemed friendly. The room was a nice size.
When we left, my husband realised he had left his wedding ring on the bedside. We called a very short time after leaving and advised exactly where it was and the phone operator advised she would call back. She did not call back and I had to call multiple times to only be told the ring was not there.
6.0
Location is perfect. Staff were so friendly!
Room just feels old and dated
8.0
Would have been preferable to have a paper based version of the Hotel’s facilities
9.0
All good
Pillows
8.0
everything
the view
FAQs
How much does this hotel cost compared to others in Surfers Paradise?
The average price for a rental in Surfers Paradise is $250 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Surfers Paradise, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Surfers Paradise, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Surfers Paradise, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Surfers Paradise, an IHG Hotel?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Surfers Paradise
Explore all rentals in Surfers ParadiseSurfers Paradise travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World