Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel Hotel in Funchal

About this hotel

Located in Funchal, this attractive hotel for $103 per night is a fantastic choice for your next trip. Offering 4 restaurants, 2 bars and Atlantic Ocean views, the 5-star Pestana Carlton Madeira Ocean Resort Hotel is situated on a cliff top on Madeira Island. Funchal’s centre is 10 minutes' walk away.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Family friendly

Map of Funchal

Nearby attractions

Ponta de São Lourenço

Pestana Carlton Madeira Ocean Resort Hotel

4.2

Excellent(2,267 Reviews)

Hotel in Funchal

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPool, Pets allowed, Air conditioner and more

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Family friendly

Map of Funchal

Nearby attractions

Ponta de São Lourenço

Reviews

4.2/5.0

Excellent(2,267 Reviews)

100% verified reviews

4.0

May 2024

Dieser Hotelkasten ist zu gross. Eine Touristen massen Abfertigung.

Die Lage ist sehr schön. Die Poolanlagen sind gut angelegt.

Duschen in der Badewanne. Kein Trinkwasser auf dem Zimmer. Im WC läuft das Wasser die Ganze Woche. Beim Frühstück 4X unsauberes Geschirr. Keine Teelöffel nur Holzstäbchen. Hat keine 5 Sterne verdient. Für mich 3 bis 4 Sterne. Nicht als 5 Sterne Hotel empfehlenswert.

9.0

Apr 2024

Brilliant

Great rooms and facilities. Good location . Beautiful view , and wonderful pools . Wonderful and great variety of food for breakfast.

Could do with a better way of serving coffee at breakfast.

6.0

Nov 2023

Poderia ter sido melhor

Gostei do bar do 5o. andar. Um lugar agradável para um drink de final de tarde.

O SPA é ruim (serviço e instalações). O hotel é um pouco velho. Eu pensei que ficaríamos de frente ao mar, mais ficamos de frente para a piscina. Descobri lá que haviam dois prédios. O estacionamento é péssimo para quem vai de carro. A localização não é a melhor na ilha.

8.0

Jul 2023

Fantastic location, super friendly staff, but hotel feels a little tired.

Great location, extremely friendly and helpful staff. Restaurants are excellent and breakfast delicious and good value. Fantastic water sports.

Hotel seems a little tired. Gym has been relocated and not really adequate and similarly parts of Spa out of action. Tennis courts unusable. All in all it needs a good facelift, but it has a charm, and rooms were comfortable.

8.0

Jun 2023

excellent place to stay

location and service outstanding pools and breakfast great for any age

heated pool and jacuzzi not warm enough

10.0

Jun 2023

Already planning a return!

Everything! Firstly, the aerobus going from the airport stops just a few mins walk from the hotel (we also used this same bus for our departure. It is very speedy and cheap - highly recommend if you don't have a lot of luggage). We booked the room with sea view and it was absolutely stunning. The breakfast was delicious, lots of options and changed daily. We had the buffet dinner on a couple nights, it was also very good and the desserts (in photo) were amazing. The hotel definitely takes on board feedback from reviewers - during breakfast if you were sat outdoors, they had an expert with an eagle on hand shooing all the pigeons away! The location was good, far enough for it to be quiet (we fell asleep to the sound of the ocean) but you can definitely walk into the centre with all the shops/restaurants.

The fact we couldn't stay longer. I know I will definitely return :)

7.0

Jun 2023

Good

Great location and very kind staff.

The free parking is terrible, every day almost full and very hard to drive there. At least they offered the last day in the paid parking.

8.0

Jun 2023

Hotel felt like a resort

Location was central, breakfast had a variety of items to select from.

A free shuttle to and from hotel.

10.0

May 2023

Great time

Everything! This hotel is just amazing and staff are very friendly and helpful also it's ver good location five 🌟

Nothing

8.0

May 2023

One of the best breakfasts I had in hotels.

Staff is amazing and the rooms were really clean! Amazing breakfast!

Nothing was there to dislike from my part.

7.0

May 2023

Great location, dated property

The location was excellent. The staff was good. Breakfast was very good.

The rooms need renovation very badly. Carpet is worn out, curtains were off the hooks, bathtub was small and uncomfortable for a bath, dustbin in the bathroom was broken. Except one complimentary bottle of water one has to pay for even water.

6.0

May 2023

Pleasant

Breakfast was nice, room was spacious Good location Gorgeous views Staff were able to accommodate our request for room on higher floor, staff very helpful overall

We asked for a plate for some fruit we’d bought, and were informed it would cost 8 euros to have a plate to use which has never happened before, surprising from a 5 star hotel too.

9.0

Mar 2023

Great location. Stunning views of the sea. Excellent breakfast. Staff friendly and professional

Good location. Comfortable rooms and quiet. Excellent breakfast.

9.0

Mar 2023

although we stayed mid February we enjoyed our Junior Suite with good views, will consider this hotel for Future stays

location on the coast and not too far out of the town centre

the lower car park a bit tight in places, not enough spaces. Consumables Tea and Coffee etc. not replaced on a daily Basis

8.0

Mar 2023

Lovely break for winter sun, history, food, walking,

Excellent location Friendly and helpful staff Food good and good choice of dishes

Poor wifi in the bedroom had to go down to the lobby to get good connection Room overlooked bin area

10.0

Mar 2023

Fabulous views, amazing city and incredible island!

Fabulous views, excellent rooms, great breakfast, incredible pools, lots of services and most of all without my knowledge gave me a little birthday gift as I stayed over my birthday - a complete and wonderful surprise! Absolutely loved our stay - and loved Funchal! Highly recommend!

Towels could be softer but this is very minor!

2.0

Mar 2023

disappointing.

was very noisy. cleaners vacuuming rooms at 8.45 am and shouting in corridors is not acceptable

6.0

Feb 2023

old overrated hotel; 3* hotels are more comfortable nowadays

location, outside spaces

apparently a 5* hotel is allowed to not have a working heating system; although there was a thermostat in our room going from 15 to 30 degrees, it would only blow cold; when i called the reception about it, I was told that indeed the system only cools the rooms and that they can offer extra blankets if we are cold

9.0

Feb 2023

Superb

Staff very helpful

Very comfortable but would benefit from dome up Dating. Food portion far to large, they are off putting

6.0

Feb 2023

Pleasant

Breakfast on Terrasse

The Coffee and the Juices. No Mini Bar with drinks

7.0

Feb 2023

We had a really nice time. The hotel was great.

View, location and breakfast was superb, but I asked 2 separete bads, and one was a couch. The safe in the room didn’t worked.

Safe didn’t worked.

9.0

Jan 2023

excellent friendly staff

good staff location

some areas tired -tennis courts children’s playground

10.0

Jan 2023

Exceptional

I want to say a Big Thank You to all hotel staff,especiali a Lady at reception,She was very very good.She got a flowers,cake and even a bottel of shampain for my wife birthday.I dont know her name Thank You Hotel was very good,not far from city center,everything was very good.

Nothing

9.0

Jan 2023

Superb

The whole great property, sea access, very nice and helpful staff. Great location and fantastic views from the huge terrasses. We will be back for sure.

We think that the showers and the small toilet " house" that is meant for the pool guests, are not snny godd and not represantaive for this nice hotel. If some improvements and maintainance of parts of the hotel were done, like carpets in the breskfast room and in the bedroom corridors, and the elevator capacity and look, this hotel could have six stars. New front look of the entrance snd front of the building eould mske it much more attractive from the street for visitors. Repaerstion of the marble tiles.

8.0

Jan 2023

Very good

Location, ocean view from the room, hotel beach, breakfast

Spa. It doesn't correspond to the "5-stars" of the hotel. Sauna is too cold, water at the jacuzzi is cold as well. During breakfast it's quite hard sometimes to catch a waiter and order a coffee/tea.

5.0

Dec 2022

3-star at best

The location and views from the hotel are excellent and the breakfast selection is good. That’s where the good points end.

STAY AWAY from this hotel! It really affected our holiday and we will NEVER EVER stay at any Pestana hotels again. This specific hotel is a 3 star at best, I cannot understand how they have 5 star rating. The rooms are very outdated and horribly decorated. We arrived and had been upgraded to a room with unusable wardrobe doors which would not open. The safe was also completely broken with the lock mechanism hanging out of the safe. Maintenance came to fix the issues quite quickly but I’m baffled as to how this wasn’t picked up before. Whilst the breakfast selection is good, they served mouldy bread one day and when we showed the the manager we were offered cocktails as an apology which is fine but then it put us off breakfast for the entire stay as we were worried other foods were off or people may have already eaten the bread before we had breakfast. Prior to checking-out we asked the reception desk to book a taxi for us to go to the airport. They told us that there was a set price of €35 so we kept just enough euros to pay for the taxi as we didn’t want to bring euros back to the UK. Arrived at the airport and the taxi driver charged us €45 and told us it’s not his problem the hotel gave us the wrong price. I had to go inside the airport to withdraw €10 more and be charged a €5 withdrawal fee for it which really annoyed us as this was not what the hotel had informed us. We even confirmed the taxi booking and price with the reception multiple times before checking out. Also worth mentioning that we are a young couple in our 30s but this hotel should be avoided if you’re looking for a younger vibe. The guests are mostly seniors 65+ and the limited entertainment in the hotel is made to suit. It saddens me to leave such a bad review but I’m this case it is justified.

9.0

Dec 2022

Great views and great location but poor wifi...

View

Wifi ...

FAQs

How much does this hotel cost compared to others in Funchal?

The average price for a rental in Funchal is $115 per night. This rental is $12 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pestana Carlton Madeira Ocean Resort Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Pestana Carlton Madeira Ocean Resort Hotel. Enjoy the water!

Is Pestana Carlton Madeira Ocean Resort Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Pestana Carlton Madeira Ocean Resort Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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4.6

Outstanding(66 Reviews)

Pestana Carlton Madeira Ocean Resort Hotel

About this hotel

Amenities

Map of Funchal

Nearby attractions

Pestana Carlton Madeira Ocean Resort Hotel

Hotel in Funchal

Reasons to book

About this hotel

Amenities

Map of Funchal

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Funchal?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pestana Carlton Madeira Ocean Resort Hotel pet friendly?

What amenities are available at Pestana Carlton Madeira Ocean Resort Hotel?

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