Bed comfortable...nice breakfast & staff nice.

Shower was not hot.

we got a small room at the 5th floor. it was not clean and it did not get cleaned even though we asked for it. breakfast was good. staff very nice anf helpfull. very nice launch with coffee and fruit. location absolutely perfect.

we would have liked if the room had been cleaned and we had got clean towels. i will not stay on the 5th floor if I ever come back.

Rooms were clean. Staff were friendly and nice

1950s elevator, small room with hardly any space. Dirty hair dryer. No hot water kettle available in hotel. But staff were kind enough to give us a flask

I loved the welcoming atmosphere: > Friendly and helpful staff > Coffee, oatmilk, cookies, and fruit available 24/7 > Complementary glass of wine from 5:00- 7:00 pm > The King's Park is right next door to enjoy > Nyhavn and the Marble Church are in easy walking distance from the hotel

>The bathroom of my room on the first floor as well as the hallway of that floor, had a bit of a funky bathroom smell. > Only one little spotlight worked in my room #14, which I brought to the attention of the employee of the front office. The young man, Fra, tried to replace the three bulbs with no success. He mentioned the lamps would be fixed the next day, which did not happen during the three nights I stayed there.

We were here for 5 nights to get married in Copenhagen. Our stay was absolutely perfect. It was super easy to book for our guests as well. The rooms are big and comfortable. They have an option where, if you don't have your room done, you get a 100DKK voucher for their bar, which is awesome. The breakfast was not too expensive (for Copenhagen) and really really good. Large choice of savoury and sweet options. There is tea, coffee and cakes available in the lounge for you to help yourself, and it is a great way to enjoy have a snack when back from exploring Copenhagen. The staff was wonderful -- we asked them to put a bottle of champagne in their fridge, hold on to my wedding bouquet, and they were so helpful. Also, it is so well situated, you can walk anywhere, and plenty of restaurants and bars only 5 minutes away. And there's a park 1 minute away where I went to do my morning run. I cannot highlight how great this place was. It made us feel at home and it was entirely part of our wedding. I would stay here again in a heartbeat.

Rooms could have more storage (like a shelf in the bathroom to put your washbag or something).

not bad location and reasonably priced for the area

shabby and needs some modernising

The staff was very friendly and super helpful, great service. The breakfast was tasty. Free coffee and tea around the clock. Good location (nice park nearby), nice bikes for rent.

Our room was against the elevator shaft and we heard it every time it was used. It made it hard for us to get good sleep. The shower was quite small, and the water would stagnate there. We had to keep the door open with a chair, so the water can evaporate.

Coffee, Breakfast. Room and bathroom very clean

Room was too small, no place to put luggage.

The location is ok & some of the staff are nice especially Sarah who really catered to our needs. There is a colored guy at the reception who was rude & when I asked for a manager to talk to he said he is the manager but if he really is the manager then I know why the hotel is a horrible place to stay with a person like him as a manager. The whole hotel needs upgrading especially the bathroom. It truly was a nightmare staying in that hotel.

Small room, quite worn down, especially the bathroom. Claustrophobic elevator.

Location good, friendly staff.

Quality of the bed and room was low. Besides breakfast they didn’t offer any food or room service. We asked a few weeks up front if we could checkin in the morning and we got the reply that we could only arrange it at the hotel the day of arriving. That day, of course we could not check in early, even though i am pretty sure the hotel was not booked fully. Expensive for just 1 night stay, and facilities are old and not very comfortable.

Room was very clean. Location was good. We liked the option to register for skipping room service for drinks vouchers instead. Shower was hot and strong.

"Garden view" means an apartment block's yard that has a tree. Room was very bare, could have used a kettle. Walls are paper-thin, could hear people walking quietly in the hall outside the door. Room was very dated, especially the bathroom and door lock; could do with an update (it is relatively cheap to improve cosmetic details). The double bed was just two fold-out beds pushed together with lots of small strange thin mattresses and sheets.

Great location and friendly staff

Old building so you could hear a lot going on (inside and outside) from your room from talking to people walking above or past your room. Shower power was weak.