Estelar Apartamentos Bogotá - La Fontana
About this apartment hotel
Located in Bogota, this charming apartment hotel for $63 per night is a fantastic option for your next trip. Estelar Apartamentos Bogotá offers quality self-catering accommodation located near Unicentro shopping centre and Reina Sofia clinic, and free WiFi access.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Bogota
Reviews
4.4/5.0
Excellent(736 Reviews)
100% verified reviews
10.0
EVERYTHING BUT THE FOOD
THE FOOD WAS BAD
8.0
location was great. a big shopping mall Unicentro located across the street.
The windows were covered in plastic due to Maintenance and painting of exterior walls. Paint and chemical fumes seeped into our room. We asked to be relocated to another room. Staff gave us another room on the second night.
10.0
The apartment is comfortable, spacious, and well-located. The area is perfect and quiet, the neighborhood fantastic, surrounded by shopping malls and restaurants. The staff is excellent!
The property is fantastic. Perhaps the traffic around the hotel is the less favorable point.
9.0
The whole experience was amazing.
The hotel staff can be very noisy early in the morning.
9.0
We didn’t get the breakfast
Better towels -cardboard.
5.0
Breakfast was all ways good and the attention of the staff excellent. Drivers are very polite and helpful.
Bed was uneven
The check out time is 1 PM with international check out is 3 pm, international flights most of the time are at night you are force to paid 1/2 of the price per a couple hours(very unfair practice)
8.0
I like the location, and the apartments are comfortable and well distributed. The included breakfast is delicious
Upon arrival given we had a reservation, there was a considerable increase of a tax the government is now charging. It was something I was unaware of and I had a budgeted price. The lady at the front desk was condescending and even made a comment that was out of place. She preceded to give us an apartment, that had no power. After waiting 25 min for someone to check what was wrong. I had to come downstairs and see if it was possible for us to get another apartment as we had to settle in and leave for an appointment.
After finally getting moved upon request, I found the maintenance guy who said the apartment initially given to us had the heater broken and was disclose to not rent it out.
So not only were they rude, they gave us an apartment they weren’t suppose to give, and did not even care.
it’s the first time out of 4 times I’ve stayed that I get such disappointing customer service, and the service is gas been a big part of me coming back.
8.0
location. easy access to shopping malls, restaurants, etc. Very close to trendy Usaquen neighborhood. However, it depends on what you are planning to do in Bogotá. this location is far from the historic center and traffic is a concern.
This location was perfect for us because our family lives in the area.
the breakfast that was included was excellent, featuring local food and fruits.
The staff was very helpful and cordial.
All restaurants on site were really good.
I think the apartments need some renovation. Investing some money in painting the cabinets and updating the furniture. The kitchen appliances were not working properly.
The beds were a little hard.
10.0
the service and location
the stove on the apartment did not work properly
9.0
Facilities, staff. Great location
Nothing
4.0
location
room was not ready for use. no water available and then water heater was broken :(
5.0
Location
Apartments are old. No kitchen ware in apartments. Water heater failed multiple times. Only provided one toilet paper per call.
3.0
Location was good.
There was no hot water and the attempts to fix the problem at late night were momentary. They “fixed” the problem after 2 hours, but again there was no hot water in the morning when we needed to take showers. I made a complain at check out and still waiting for a response.
9.0
Location, friendly staff, great breakfast, clean apartment.
In the kitchen could have bowls, silverware and papertowel
4.0
The location, very convenient there's a mall right across from the hotel.
I was told La Fontana is one of the most prestigious hotels in Bogotá but honestly I was very disappointed and will NOT stay at la Fontana anymore. I stayed at the apartments and sadly the kitchen is falling apart, everything is outdated, looks old, there was mold and mildew in the bathrooms. The service staff not the best. When booked I requested a crib for my daughter we arrived and had to wait 8 hours for the crib to arrive. We stayed 10 days, the 3rd day I called for towels and got them a day before check out. They mix hotels guests and apartment owners and we happen to have as neighbor a owner and he was playing drums and electric guitar at 2 am and had to complain until they finally moved us to another apartment. Overall it didn't meet out expectations, service staff was poor nobody cares. There are better and cheaper hotels in Bogotá.
10.0
All was perfect. Good good.
Nothing.
5.0
The employees at the restaurant, are very kind;
I requested toilet paper and had to call three times. When finally the toilet paper arrived, it was just one piece, and the apartment had 2 bathrooms.
Also, I had to cancel another reservation because they did not accept registering a minor under my responsibility. After all, the authorization letter I had was not with a notary stamp, which I find very inconvenient for people that is foreign.
Also, I found the room kitchen very old.
9.0
Location is great
The apartments are beautiful but a bit dated.
10.0
great location, close to a big mall
hard to find the reception
8.0
The food was amazing at all locations... italian and sushi! Awesome.
The room can use an upgrade. Some windows too wide open for little children on the highest floor.
FAQs
How much does this apartment hotel cost compared to others in Bogota?
The average price for a rental in Bogota is $58 per night. This rental is $5 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Estelar Apartamentos Bogotá - La Fontana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Estelar Apartamentos Bogotá - La Fontana pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Estelar Apartamentos Bogotá - La Fontana?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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