Quality Inn & Suites
About this hotel
Nestled in West Helena, this attractive hotel for $122 per night is a great choice for your next trip. Hotel in West Helena with free breakfast and fitness center An outdoor pool, a fitness center, and a business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Quality Inn & Suites offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of West Helena, AR
Reviews
3.8/5.0
Good(278 Reviews)
5.0
Travelled to West Helena, AR for a funeral. Manager was awesome. Allowed an early check-in and provided amazing customer service for entire stay though short staffed.
6.0
It was ok
1.0
The ice machine was broke and they did not want to help me at all at the desk.
4.0
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
2.0
Hotel was ok for a last-minute stay, but plumbing was an issue. The toilet ran intermittently, there was no hot water in the sink or shower, and the bathtub had a very, very, very slow drain.
3.0
Door was hard to open. Bed was hard as a rock and they didnot replace used towels with clean ones. Otherwise would have been very nice.
2.0
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.
5.0
A ok
3.0
It's always a pleasure staying with you all
3.0
The young lady at the desk was very sweet and gave good service. My room was clean and nice
2.0
Nothing
5.0
I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
5.0
I was able to change my room from smoking to non-smoking without any difficulty up arrival
3.0
She was nice i booked a non smoking room she stated that hotels.com. had it as a smoking room. She immediately changed it. Great job thanks!!!
2.0
Sleepless night killing bugs. Management seemed concerned and was nice enough to refund our money.
1.0
I chevjed into room 223 and the toilet was broken and roaches were everywhere. Talked to Anita at the front desk and she said she couldn't do anything about it and the manager waa on vacation until Monday. Talked to the maintenance guy the next day and he said our room shouldn't have been rented out due to it needing repairs and cause of the roacgrs. He did temporarily fix the toilet but we had to still hear the running warer thru the niggt. We traveled from Arizona and it hurt me to my soyl that I had to stay in a place like that for 2 days. I give this property a. 5 out of 5 rating
1.0
My cousin suggested this hotel because she thought they were clean. I was truly disappointed in the room we received. We traveled from Arizona to attend my couain funeral. First night in the room i opened the fridge and there were roaches dead and alive in the fridge. In the bathroom the bathtub was dirty, dead roaches on the floor. The next morning we ran into the maintenance man and he informed us that the rooms were not aupposed to be rented out because the rooms needed work. He was nice enough to come to my room and spray but the TV was still broken. When we asked Anita at the front desk what she can do and whybwould ahe rent the rooms out if they werent auppossd to be rented out all she said was call the manager tomorrow. Anita is working in hospitality I would expected a little more professionalism and compassion. I would not recommend this hotel to anyone.
3.0
The property was clean but there was roaches in the bathroom of the room I stayed in .
3.0
Had a good stay no problems or issues would stay again. Nice people.
2.0
TV remote didn't work in first room.
Hair dryer didn't work in second room. Air conditioner leaked a lot of water onto the floor in the room.
2.0
Quick check in, quiet and restful night, breakfast was fine.
3.0
Absolutely amazing all the time.
3.0
The front desk staff was very nice and accommodating. The bed and pillow were comfortable. The breakfast had sausage links and eggs for those that are low carb like myself . It was disappointing that the pool was not working or available. And the place was definitely rundown with people drinking outside our room since the door opened to the parking area. My brothers room had some flying bugs in their room and she had some bites from something . I did not have this problem
2.0
Mr Nearns was excellent at check in! Very friendly and knowledgeable.
3.0
I liked the bedding and the breakfast. However, the hotel is in need of a cosmetic update.
5.0
Great
2.0
Ok, not great room but not terribly bad
4.0
great staff
8.0
No bars in shower.
4.0
The staff was friendly, there was a hot breakfast included. We would stay here again.
2.0
It was definitely an okay stay for one night. The floors were filthy but everything else was clean. And It’s time for all the rooms to be smoke free.
4.0
Did not have vending machines near rooms. Had to go to office and but from desk clerk.
5.0
Work Trip everything was great
3.0
It was an amazing stay. Thanks Best Western. Til next time.
Keep up the great job!!!
2.5
It was an amazing stay. Thanks Best Western. Til next time.Keep up the great job!!!
2.5
Everything was great from the room to the food.
1.0
Never visited
1.5
We arrived at night and checked in our room. We started showering and noticed the water wasn’t draining in the tub. We had to delay our showers due to maintenance not being available until the next morning. We had a family of 4 and were only give 3 towels initially. When we asked for more towels we were told we had to return towels before we could get more. I had to help them understand that we weren’t given the right amount of towels initially and then the lady got an attitude instead of trying to understand my frustration…this hotels charges way more than it’s actually worth.
2.0
We arrived at night and checked in our room. We started showering and noticed the water wasn’t draining in the tub. We had to delay our showers due to maintenance not being available until the next morning. We had a family of 4 and were only give 3 towels initially. When we asked for more towels we were told we had to return towels before we could get more. I had to help them understand that we weren’t given the right amount of towels initially and then the lady got an attitude instead of trying to understand my frustration…this hotels charges way more than it’s actually worth.
4.0
There was no extra toilet paper until the next day of our stay and i had to rinse out the tub because a little bit of hair. Everything else was ok.
FAQs
How much does this hotel cost compared to others in West Helena?
The average price for a rental in West Helena is $175 per night. This rental is $53 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites. Enjoy the water!
Is Quality Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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