Springhill Suites Memphis East \/ Galleria

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

About this hotel

Located in Bartlett, this charming hotel for $174 per night is a fantastic option for your next break. Comfortable hotel, walk to Wolfchase Galleria Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request. Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool. Guests under 18 years old are not allowed in the swimming pool or spa tub.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Map of Bartlett, TN

Nearby attractions

National Civil Rights Museum

Springhill Suites Memphis East \/ Galleria

4.0

Good(764 Reviews)

Hotel in Bartlett, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Map of Bartlett, TN

Nearby attractions

National Civil Rights Museum

Reviews

4.0/5.0

Good(764 Reviews)

3.0

Apr 2024

At check in, the girl at the desk was not friendly, barely made eye contact, and was a bit rude. The room was ok, window covering was torn, shower curtain rod is very loose. It was a great place if you like to eat out. Lots of great choices! Average breakfast.

2.0

Apr 2024

The mattress was terrible.

2.0

Apr 2024

Old Facility. The bathroom needs an update. The odor on the 1st floor was not good. Breakfast was under average.

2.0

Mar 2024

Unfortunately this hotel needs better management. Room was dusty, catpet sticky. We found someone's socks on the floor. Not well kept room. Pool area was dirty, jacuzzi didn't work. We left day early.

3.0

Mar 2024

Stay was good but the shower drain was not draining so it grossed everyone out to shower in ankle-deep water. It was too late at night to report it to get it resolved. Other than that, it was a nice stay

4.0

Mar 2024

Great service and very comfortable

2.0

Feb 2024

Room was clean. Checking was slow. TV didn’t work. Room shows wear and tear. Breakfast was subpar.

1.0

Feb 2024

In the first room they gave me toilet was inoperable, the shower curtain had mold and mildew on it and the wallpaper was peeling badly. When I contacted the front desk the csr asked me did I want a plunger to fixed the toilet. After explaining the issue I was given another room with a working toilet but the tub was dirty and this shower curtain had mildew and mold as well.

10.0

Jan 2024

Everything was clean and the staff was super friendly

10.0

Jan 2024

good service and nice room. Thanks

10.0

Jan 2024

Staff was super nice.

8.0

Jan 2024

The breakfast was horrible. I thought the scrambled eggs was grits until I dipped them on my plate. The sausage was not like any pork sausage I've ever had. It may have been turkey sausage. The consistency was unfamiliar. There were no forks. I asked the clerk and she said they were out of forks. It was a very unpleasant experience.

2.0

Dec 2023

Other than the hotel being severely understaffed, my stay was great.

2.0

Dec 2023

Price was good, but room not clean. Beds not comfortable at all. Elevator broken. We stayed on first floor but I heard a guy hollering from the elevator that he was stuck inside on the first floor. Not well kept up. Nice area and good brand usually. I would avoid this property.

4.0

Dec 2023

We were disappointed. Our initial room had a non-working toilet. The check in attendant tried hard to help. She did move our room upstairs and apologized because the elevator was not working. The rooms were clean but the hallways and stairs were not.

10.0

Dec 2023

Lots of good restaurants close by. Safe area

1.0

Dec 2023

We had reservations for 3 rooms: 1 elderly couple with mobility issues, one single, and another couple, one of whom was a few days out from knee surgery. On arrival, we were told that only 1 1st-floor room was available. Not ideal, but ok. Then we were told that the elevator only worked going up. Well that was a big problem as stairs were not possible for 2 sets of us. So I asked if we could have a refund as they could not provide reasonable access to a room. No because I "didn't request" a first floor room. Of course, I had no way to know the elevator was out! I wasn't interested in being out the money for 3 rooms so we stayed...the clerk put us in a room near the end of the long hall. Approx. 30 rooms would have been closer to the elevator. The knee patient's room had carpet at the entrance that was frayed to the point of creating a fall risk. The toilet paper holder is so far in front of the toilet that you have to stretch hard to reach - unless you are short & can't reach at all! 1 toilet ran all night. Breakfast was "cage free eggs" - only. They were white and looked so bad that most of us refused to eat them. The ones who did eat them said they were awful. The website indicated that this is a pet-free hotel, an important detail for 1 of us. However, 1 of our rooms was full of cat hair. We saw 6 dogs going into 1 room and 3 into another. Credentials for the internet did not work for one room; one had only enough signal to get mail, nothing else. Don't stay here!

5.0

Nov 2023

The person that checked me in (Ms Jones) was so nice and so helpful.

1.0

Nov 2023

I could tell this hotel was under new management this visit. Ive stayed here the last few years when in town and never experienced any issues until this visit. From checking in, being told my reservation number wasnt working and i didnt have one there with her doing very little to even double check. To me pointing out to her i saw my name on the check in paperwork on the desk. My room very dirty, things being left from previous people and wasnt picked up/cleaned from housekeeping, TV not working, WiFi password not working. Making us carry dirty linen to front desk by hand (no bag, basket nothing to put it in) in order to get new linen and the front desk trying to grab the DIRTY linen with her hands without gloves or placing it in bags. Never had a hotel make us do that before. Just overall terrible experience, will NOT be booking here again.

2.0

Nov 2023

I chose because of location and reviews, but my room was nasty.Mold in bathroom and the room smelled like stale cigarettes and mold. The mattress was lumpy,dirty pillowcase on one of the pillows and the tub didn't drain.

5.0

Nov 2023

Very friendly and helpful personnel

3.0

Nov 2023

Room was not clean. Dust on everything. Toilet in bathroom is leaning. The bed was very comfortable. Could use more pillows for pull out sofa bed.

1.0

Nov 2023

I typically seek out the Springhill Suites when traveling with my family because I know I will get an up to date, clean hotel with enough beds for all of us. This hotel was very clearly an older hotel re-dressed as a Springhill Suites. The room itself was the weirdest layout I’ve ever seen and by the time we were ready to go to bed, we pulled the sofa-bed out to find someone’s big pile of crumbs and trash. I mentioned this to the front desk person and her solution was to give me a new sheet. Skipped the breakfast the next morning because it wasn’t worth it for some cold cereal and toast. This stay was extremely disappointing.

2.0

Nov 2023

The first morning we were instructed to go to the hotel next door for breakfast as there wasn't staff available that day. The next day there was breakfast that was average hotel breakfast. The first night someone on the 2nd floor smoked weed all night long and it smelled up the entire floor which in turn gave me a headache. My room had a musty stale odor that probably also contributed to my headache. We made it work overall, the area has many nice restaurants and places to pick up incidentals. The staff was very friendly and helpful whenever I needed soap or towels for the pool area. Overall not the worst place to stay but could definitely use some updating.

6.0

Oct 2023

Room need repair

5.0

Oct 2023

Large rooms, very clean and quiet.

3.0

Aug 2023

Friendly staff, nice spacious room, lots of parking. Great location off interstate and to food. This was just an overnight stay for a long trip. It was a pleasant, comfortable stay. Would stay here again.

3.0

Jul 2023

The room was spacious but smelled like cigarette smoke. Also, apparently there weren’t enough bath towels for the number of guests in the hotel. When we arrived we were short a bath towel. Two trips to the front desk and each time the towels were in the wash. The staff was polite in each interaction but the overall stay was disappointing.

1.0

Jul 2023

The rooms are quiet. The staff was dynamics different. Morning staff was wonderful but the afternoon and evening staff was rude and not helpful. We stayed 3 days and our room was never cleaned.

3.0

Jul 2023

This location was dirty! We had just stay at a Spring Hill Marriott in Fort Worth that was top notch so when our power went out we picked this location in Memphis. It’s outdated, dirt and toilet kept acting as though it was going to flood. I’m happy that I decided to stay one night first before adding more days to allow our power to be restored. On the plus side the pillows were extremely comfortable and the bed even though it seemed as though someone knocked the bed frame loose. Every time we sat down the bed moved.

4.0

Jun 2023

Nice location

4.0

Jun 2023

There was an issue with a water leak either in the room directly above ours or our room exactly. Front desk staff called me and they informed me of the issue, and that they were moving to the room across the hall, ended up being the room next to ours. Other than that there was nothing that would be negative. I was pleased with how the situation was handled and the staff on duty deserve to commended for it.

3.0

Jun 2023

The property was nice

4.0

Jun 2023

I had the pleasure of visiting this property over the Memorial Day weekend and was impressed. After having been checked into another hotel that myself and husband wasn’t happy with, we chose this property because of the offered amenities and location. It was close to our family as well as our exit back home to Nashville. We were pleased with the guest service staff as they were friendly, polite and helpful. As I got on and off the elevator the back of the house staff, room attendants and engineer staff was also friendly, they smile and spoke in passing. Managing a property of my own this went a long way for me. Kuddos to the entire team.

2.0

May 2023

AC was not cooling, bathroom flush wasn’t working properly, fan remote missing, no slice bread for breakfast.

2.0

Apr 2023

The back of the door said that checkout time is 12:00. At 11:15, a housekeeper knocked, and I answered the door. I pointed out that the door said checkout is 12:00. A minute later, I get a call from the front desk telling me checkout is 11:00. I pointed out that the door said 12:00. He rudely repeated that checkout is 11:00. He did not care what the door said. He should not be in the hospitality industry.

3.0

Apr 2023

They called me and asked of my needs for the nights stay which was great ! They assured me of a room on the top floor and we were pleased with it. Quiet and comfortable. The clerk was gracious enough to call me in the room to see if she could take care of anything else we might need and to not hesitate to call if I did. It was very professional. Bed was comfortable and room was great.

3.0

Apr 2023

The front desk staff was exceptional! We arrived before check in time but would not be back to the hotel until late that night. The staff found a room that had already been cleaned and checked us in early. The desk clerk and the hospitality manager (I believe that’s what her badge said) was so nice! I’ll definitely consider this location when we visit again!

2.0

Apr 2023

The property is in a good location near shopping and restaurants. However the facility is dated and needs some repairs.

1.0

Mar 2023

Did not provide breakfast 2 off 3 mornings Did not ever clean room although we were asked if we wanted room cleaned when we checked in and we said yes

FAQs

How much does this hotel cost compared to others in Bartlett?

The average price for a rental in Bartlett is $181 per night. This rental is $7 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Springhill Suites Memphis East \/ Galleria. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Springhill Suites Memphis East \/ Galleria. Enjoy the water!

Is Springhill Suites Memphis East \/ Galleria pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Springhill Suites Memphis East \/ Galleria?

We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Bartlett

Explore all rentals in Bartlett

4.5

Excellent(374 Reviews)

Hotel

in Memphis

3star

Hampton Inn & Suites Memphis-Wolfchase Galleria

Pool · Pets allowed · Kitchen / Kitchenette

Looking to create some memories in Bartlett? Look no further than our Hotel, Hampton Inn & Suites Memphis-Wolfchase Galleria. Enjoy top-rated amenities including Air conditioner, Dishwasher and Fireplace, and more.

$$$$

Springhill Suites Memphis East \/ Galleria

About this hotel

Amenities

Map of Bartlett, TN

Nearby attractions

Springhill Suites Memphis East \/ Galleria

Hotel in Bartlett, TN

Reasons to book

About this hotel

Amenities

Map of Bartlett, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Bartlett?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Springhill Suites Memphis East \/ Galleria pet friendly?

What amenities are available at Springhill Suites Memphis East \/ Galleria?

Explore similar vacation rentals in Bartlett

Bartlett travel inspiration

Related vacation destinations