Courtyard by Marriott Memphis East\/Galleria
About this hotel
Located in Bartlett, this charming hotel for $173 per night is a fantastic choice for your next break. Comfortable Memphis hotel in Wolfchase with free parking A fitness center, dry cleaning, and a front-desk safe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Air-conditioned accommodations at Courtyard by Marriott Memphis East/Galleria offer coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. This Memphis hotel provides complimentary wireless Internet access. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Bartlett, TN
Reviews
4.1/5.0
Excellent(240 Reviews)
3.0
Everything was ok until I called to the front desk to report that my tv wasn’t working and the young lady at the desk replied I’m not the wind and she’s not the reason the satellite is not working
5.0
I was greeted at the desk with friendly smiles and professional service. We then had some drinks at the bar and Jaimie was excellent. He was friendly and quick with his service. He made our stay perfect, He is an exceptional employee.
2.0
I have stayed here numerous times and always been greeted with friendly staff. I waited about 10 minutes before anyone even came to the front desk to check me in and then they acted a bit put out.
1.0
I couldn’t stay because they sold my room, the man on front desk named Antonio was rude and didn’t help me, he just said that they were sold out and he didn’t respect the proof that I had, for that reason I gave one star, and now trying to get refund me the money
4.0
I didnt like the sheets had cotton balls like they been washed to much!
5.0
Good location.
2.0
Check-in was good. The room I requested but received a single with a pull out sofa. There was a stain on the sheet and a large bug running around the floor. Went to the front desk to get more sheets and bug spray. They didn’t have bug spray. The night front desk agent did offer me free breakfast coupons. But I didn’t want to eat there knowing I was killing bugs in my room. The door to room 409 gets stuck so make sure it is closed when you leave if you get that room. The bartender was very helpful. Check out was good. Hotels usually have a room they assign last cause they know it has issues, I think 409 is that room for this property.
2.0
We had a great experience at the hotel. It was quiet, pretty clean, and the customer service was great. The beds were super comfortable. I would book again if in the area.
2.0
We did not have a blow dryer or sheets/pillows for the couch bed. Everything else was lovely.
5.0
That it was in walking distance of everything and it seemed like the room was dirty like someone had bled all over the room
5.0
Lady at front desk was very helpful and friendly.
5.0
Great
5.0
This was a good one night stay while traveling
5.0
Property was clean, staff was really nice, and felt safe they have security driving around all day/night at the property will recommend and will return.
4.0
Other than the fact that they placed two holds on my credit card thinking the first one didn’t go through, it was a fairly nice place to stay
5.0
Favorite place to stay when we visit the area.
1.0
Extremely dirty bubble gum in the towel area , hair and on the floor, dirty corners also hair under mattress… not acceptable for a Marriott
5.0
The location and service from staff is best...no free continental breakfast is the only bad thing about the stay...
5.0
Hotel was quiet, friendly, professional and clean
2.0
I loved my room. The bed was comfortable and the room was in excellent condition! I had a problem with my TV, it had to be fixed every day sometimes twice a day. It said
on-screen that the signal was lost. I also used the workout room daily it was fantastic! The staff was super friendly!
3.0
The Tv didn't work until in the middle of the night as if someone else was controlling it. Then an hour before check out it started working.
5.0
Location, cleanliness, friendly staff and price.
3.0
Everything was nice except the tv kept going out the entire stay and the heat wouldn’t work at first and they didn’t have anyone there would could fix it my first night there. When I finally got the heat to somewhat work it was so loud that you couldn’t ignore it
5.0
I liked the staff. They were excellent.
The parking lot was narrow and hard to maneuver. Add Ice and snow and it was dangerous. I was on crutches and there were no safe ways to get into the building without crawling. Great people.
2.0
Our TV was not working, there was still trash in one of the cans and a dirty towel was behind the bathroom door
5.0
Clean
1.0
Great front desk service from Val but room had issues.
Had a handicap accessible room, shower was broken.
Plumbing parts just kind of laying around.
Had to hold shower nozzle in my hand the whole time.
3.0
Staff were very nice and professional and everything was clean. The view was nothing special but the bed was comfortable, shower pressure was great, and decor was inviting. The bar in the lobby was the only thing lacking, solely due to minimal drink options. Firebird restaurant is just down the street and worth a visit too, food is delicious and the atmosphere is great.
3.0
The view was amazing especially seeing the sunset in the morning. Perfect shower
2.0
I wasn’t able to enjoy the whole stay due to the fact that the internet was not working.
3.0
Nice, clean hotel with comfy beds.
3.0
Last minute reservation, the staff was very friendly and accommodating. The area has lots of dining and shopping options. Would stay here again.
2.0
There was no water pressure at all the night we checked in so we couldn't take a shower. When we called the front desk, we were told that it's a city wide problem and that they weren't sure when it would get fixed. I'm just extremely disappointed that this was not disclosed when we were checking in.
1.0
Room was not cleaned well. Found fingerprints, dust bunnies, sticky spots on bedside table. Bathtub did not drain and took multiple requests to get the engineer to come look at it. Ultimately we had to switch room because it was not fixed. Body wash and shampoo bottles were empty and not refilled. No hangers in closet. Sheets and pillows were wrinkled and bed not made well - questionable whether the sheets were changed at all. If you want housekeeping, you must alert the front desk the day before but no one told us this and there were no signage indicating this. Overall, common areas were dirty with trash found in hallways and fingerprints all over the elevator buttons.
1.0
Stayed three nights. We were disappointed with the poor service and maintenance. We found out that you must inform the front desk 24 hours in advance to get room service. And no one told us until one of our parties asked because their room has not very clean to begin with. Seriously?! We then asked for room service for the 3rd day (because the soap dispenser in the shower was almost empty) and no one showed up. So we had no soap to take a shower with after we came back at night.
Basically, that was no room service for our entire stay.
The TV has no Internet connection, so there is no guide and we finally gave up trying to watch anything since the picture keeps freezing and breaking up.
2.0
The desk staff were friendly but the checkin took too long. The room was dirty and had a peculiar smell.
3.0
Very nice and front desk clerk was amazing thank you Angela for making our stay so enjoyable
2.0
Overall is good, service is very prompt but our room refrigerator did not work and did not get fixed also in our one night stay
4.0
The room was specious.
3.0
King bed was great, room was alittle smaller than expected. Didn’t have free breakfast but the Starbucks cashier/cook made us a great croissant breakfast sandwich. Recommend this hotel especially for a 1 night stay.
FAQs
How much does this hotel cost compared to others in Bartlett?
The average price for a rental in Bartlett is $175 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Memphis East\/Galleria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Memphis East\/Galleria pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Memphis East\/Galleria?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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