Pullman Hanoi Hotel
About this hotel
Situated in Hanoi, this attractive hotel for $107 per night is a fantastic choice for your next trip. Luxury Hanoi hotel in Dong Da with winery An attached winery, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request. Pullman Hanoi Hotel offers 240 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Hanoi
Reviews
4.0/5.0
Good(396 Reviews)
2.0
*Room very dark and dull* bathroom flush not working * shower appearance moldy * Bathroom towels are very old * Shower door is not close properly. Water came off all over floor* O'clock in the room is not working * Lavabove sink water came off all over everytime in use * Breakfast not enough viarities of Food.* Carpet appears very old with dark blue color * Light bulb in the room very low , make the room very DARK ! * Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do !
2.0
Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star
3.0
Nice facilities and courteous staff, which was very helpful.
1.0
All deco and facilities are old and not enough light in the room.
4.0
A pleasant place to spend a couple days
3.0
Had just 1 night at the pullman this was my 2nd stay here.
Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
3.0
The hotel is fantastic, best choice if you are coming to Hanoi on business puspose
5.0
Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
5.0
We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
1.0
Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features.
2.0
The staff were really accommodating and very friendly. The first room we were taken to had two lights that were not working, and the room was already very dark. Without hesitation, we were offered an upgrade to a larger room but was still very dark, but we took that regardless. We stayed for 9 nights and changed rooms twice. The toilets were constantly blocked and water from the sink did not drain. Because the staff were so nice we actually felt bad complaining. Eventually, the blockage issues got out of hand so we were offered another room change.
I would not recommend staying because of the very dated rooms. The were so dated it prompted me to ask how old the building was.
Staff is A , professional and just good people.
1.0
wifi was weak, breakfast was bad
5.0
Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.
2.0
Standard business hotel. Room condition is rather dated. Prompt service otherwise. Expect better experience for this price tag. Breakfast is decent. Nothing to rave about.
2.0
Standard business hotel. Room condition is rather dated. Prompt service otherwise. Expect better experience for this price tag. Breakfast is decent. Nothing to rave about.
2.0
Location was not so convenient if you are travelling for holiday. But no biggie as Grab is extememly affordable to get around to the old quarter. Staff was extememly helpful, shout out to Gong!!
Hotel seems abit old but rooms are clean enough. Overall experience was a 4/5
2.0
Location was not so convenient if you are travelling for holiday. But no biggie as Grab is extememly affordable to get around to the old quarter. Staff was extememly helpful, shout out to Gong!! Hotel seems abit old but rooms are clean enough. Overall experience was a 4/5
2.5
Early check in provided without even ask for it and room was rewdy the moment i stepped into the hotel. Staff are excellent and they pay attention in detail. Rooms are comfy and perfect for a uninterrupted rest. Late check out offered to sum up my trip. Certainly a hitel you can trust and peaceful stay.
2.5
Perfect for business travel. Nice pool and gym. And the
business lounge was added for free.
1.0
Cockroach in the room.
Bathtub as shower not really up to date.
1.0
Cockroach in the room.Bathtub as shower not really up to date.
1.0
Dirty, old, outdated. Bugs (bed bugs maybe?)
Breakfast however was good and the staff in the restaurant were lovely
1.0
Dirty, old, outdated. Bugs (bed bugs maybe?)Breakfast however was good and the staff in the restaurant were lovely
3.0
Shabby, bathroom floor looked unclean. First room had wet carpet outside bathroom. Staff efficiently changed my room though.
2.5
Nice service and nice hotel!
1.0
The hotel building is really old. We swap room after the first night. The hallway is really old and smelly. We waited more than 20min at concierge to check out without any response even though giving reminder that we need to leave for airport. We ended up left the hotel without checking out to catch our flight.
0.5
Bad sales manager attitude. Worst 5* hotel with ridiculous business procedures as hotel will never support customers without charging additional money.
1.0
Bad sales manager attitude. Worst 5* hotel with ridiculous business procedures as hotel will never support customers without charging additional money.
1.5
It takes forever for checking in, until I had to remind them that I was tired and my trip was long.
4.0
Friendly staff
4.0
Service is good, foods are good and the room is nice.
The only worse place is the bathroom, the bathtub is too high and without any handrail, it is difficult to climb in and out, it’s also very dangerous, special for after bath. It is because they didn’t have shower curtain, the shower water was gone outside and made the carpet and floor wet . Hope it can be improve.
4.0
Service is good, foods are good and the room is nice.The only worse place is the bathroom, the bathtub is too high and without any handrail, it is difficult to climb in and out, it’s also very dangerous, special for after bath. It is because they didn’t have shower curtain, the shower water was gone outside and made the carpet and floor wet . Hope it can be improve.
5.0
I liked It overall but I thought the pool area would be bigger than the actual one.
1.0
Construction will start from early morning (7:30) in the next room for 3 days during stay
It was very noisy
The spoon was dirty.
Chocolate was attached
2.5
The Pullman is a great hotel. It's got everything you need: a great pool, a solid gym, great service, and a wonderful buffet restaurant. It's also approximately 20 minutes from many of Hanoi's top attractions.
1.0
Room cleanliness was well below average Pullman standard. Looks like bad maintenance, ceiling was covered by dust and net. Breakfast has nothing to compare to other branded hotel. No choice for food or even 7-11 in the local area.
4.0
Generally, this hotel is quite nice except there's renovation works being done on the premise when checking in.
That made it slightly uncomfortable!
Only one restaurant for all meals in such a huge hotel seems inconceivable!
And the staff at the bar on the first floor need to be more polite & more efficient, I waited quite a long time for drinks & the waiter was rude to say the least.
Other than that, I like this hotel & will come back again.
4.0
Generally, this hotel is quite nice except there's renovation works being done on the premise when checking in.That made it slightly uncomfortable!Only one restaurant for all meals in such a huge hotel seems inconceivable!And the staff at the bar on the first floor need to be more polite & more efficient, I waited quite a long time for drinks & the waiter was rude to say the least.Other than that, I like this hotel & will come back again.
5.0
Convenience location, easy access to business area and for tourist points. Well trained staff providing the best services comparing with others.
5.0
Convenience location, easy access to business area and for tourist points. Well trained staff providing the best services comparing with others.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $59 per night. This rental is $48 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pullman Hanoi Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pullman Hanoi Hotel. Enjoy the water!
Is Pullman Hanoi Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pullman Hanoi Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and parking.
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