Pan Pacific Melbourne
About this hotel
Situated in Southbank, this lovely hotel for $281 per night is a great option for your next break. Luxury Melbourne hotel connected to the convention center, walk to Melbourne Convention and Exhibition Centre A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony / Patio
TV
Map of Southbank
Reviews
4.6/5.0
Outstanding(1,007 Reviews)
5.0
The hotels is beautiful. The service was very good and the location was perfect for our stay. It is a very serene hotel.
The lobby has a touch of luxury and is beautifully scented.
There was a stain on the carpet in my room but that aside, the bed was comfortable, the bathroom was gorgeous and the buffet breakfast was sensational!
5.0
Great service close to CBD and many restaurants. Walked to the convention center 1 min and will be booking this hotel again.
5.0
This hotel is always quiet and clean the staff are amazing friendly and very helpful
Hotel is in a great spot near everything you need or want
3.0
Mistakes on checking in and checking out, something as simple as printing a receipt was incorrect.
Lucky I checked and went back to get the correct one printed, as now I have to call to ask for the balance of my deposit to be returned.
5.0
Room was comfortable with a great view.
5.0
This is a great hotel, great staff, great location and the views of the city are amazing. This was our 15th visit.
4.0
Great night
3.0
We have stayed at the Pan Pacific many times and love this hotel. Always our first choice when visiting Melbourne. Staff are always polite and friendly. However, over our last 2 stays one in January and this weekend we have noticed the attention to detail isn’t as good as could be and that the cleaning of rooms needs to be improved.
Also we always loved the availability of ice machine on each floor and on both our recent stays on different floors the machines weren’t working. Hoping these services will be sorted and we can continue to have an enjoyable stay at our favourite hotel.
3.0
A great hotel in a great location. From the welcome kerbside until we left the staff were exceptionally welcoming and helpful.
10.0
Nice location on the River near numerous restaurants and the casino. Walkable go the CBD
3.0
Our stay at Pan Pacific was amazing. Lovely friendly staff who went out of their way to make our visit perfect, the hotel room was clean, comfortable and the perfect base for our family holiday and the food at the restaurant downstairs was next level!! Dinner was just 10/10 and my daughter enjoyed the kids menu plus the activity book and pencils she received. and the buffet breakfast had everything you could ever think of and my daughter says the scrambled eggs were the best she's ever had.
10.0
Very central for our needs.
10.0
location was very good. close to shopping and dinning
3.0
A great hotel within easy walking distance of many Melbourne attractions.
5.0
Excellent hotel.
Modern, clean, friendly staff. Room was big and comfortable.
2.0
stay druing new year in Melbourne. clean and good service. nice and professional staffs. only downside is no swiming pool for kids.
6.0
We booked the Family Queen Room (with bay view stated in the room description), but when we got to the room at around 3:15pm the window was overlooking the busy highway bridges and the roof of other buildings. We called Reservation, they said the bay view pic was for advertising purpose only; and didn’t explain about how the description was misleading. Eventually they agreed to swap us to the King Room with the bay view, told us to wait in the room and someone will bring the new room key cards to us; waiting for 20 mins, we ended up going down to the lobby ourselves with all the luggages and a baby at 3:50pm.
The table and chair were very dusty, we stayed for 3 nights; bathroom floor towel was never replaced, did not refill the tissue box, no teaspoon, floor was not vacuumed. Only thing housekeeping did was replacing the bath towels, bed sheets and emptied the bins.
10.0
Love this place. Easy to get to by car and then you are a short stroll to lots of adventures
10.0
Great hotel within walking distance to everything. Staff and amenities r excellent and rooms r spacious and ultra clean. A must stay and very highly recommended
3.0
Great service, Clean facilities, extremely comfortable bed and pillows, good amenities. Highly recommend.
10.0
one of the best hotels i have stayed at!
10.0
Stayed here for 3 nights with Club access. Room is big, clean and nicely furnished. The Pan Pacific club is awesome with free flow drinks (alcohol included) and finger foods during 5-7 pm. Hotel is conveniently located just beside DFO with amazing shopping. Walk across the pedestrian bridge and you would go into the CBD area with free trams. Within walking distance to Crown Casino with lots of restaurants etc.
5.0
Friendly staff
3.0
Was nice, however, housekeeping was poor. This little piece of the stay made the experience a failure.
5.0
Great Hotel, location and service
5.0
Location is great! Amazing city view, staff are very friendly and helpful. Great place to stay.
5.0
Convenient for the convention centre and a great comfortable hotel with great staff
5.0
Everything was great except floor obviously wasn’t vacuumed in quite a while. Block out blind worked a treat for a good sleep in too
5.0
Great place
3.0
I was disappointed with the service provided. We arrived at 11am asked for the possibility of early check in. Was told that it may be a possibility and to wait for a msg for when the room was ready. Called again at 1.30pm and room was clean but not inspected, came back to reception at 2.30 and was told was still waiting for inspection and they would text me asap. Arrived back at reception at 3.30 and the room was only just ready. However we had friends staying at the same place and they checked in early with no issues. Was disappointed that when I arrived at 11 and filled out the paperwork and paid the bond that I was asked to pay again at 3.30 when we were finally given the room key. Communication seems to be a big issue here
4.0
Close to the event
5.0
Staff has been warm and accommodating during my stay. Room service is great and has kept the place fairly clean.
5.0
Lovely comfortable big bed, generous bathroom & great view.
The in-room dining was delicious (& fast!) with lots of local flavours.
Friendly & professional staff treated me (& my Assistance Dog) very well & helped get my bags to & from the car. I even felt safe late at night when I had to go outside to toilet my Assistance Dog, that the hotel security we're watching out for us. Top quality service.
I thoroughly enjoyed my stay & will definitely stay again next time when we attend conferences next door, or a gallery trip to Melbourne - it's just so conveniently close to everything!
3.0
A perfectly located location for the convention center with attentive, helpful and congenial staff. The location was also convenient for exploring the city on foot and trolley. The onsite restaurant was good as well.
5.0
Excellent will definitely stay here again
5.0
Clean and comfortable beds, able to control room temperature. You have everything you need at this hotel.
4.0
The property and staff are amazing
5.0
Great service, our 3rd stay there in a year we really enjoyed being looked after by the staff
4.0
The chairs/ sofas in the lobby were stained and grungy. Room cleanliness was acceptable. The staff were very polite and helpful. Excellent staff. Thank you.
2.0
Service was absolutely amazing, all the staff were excellent to deal with. The room we had was a little tired, although still good…
Just little things like some of the lights didn’t work properly (especially the ones above the bed) and lamp shades were stained and had some little tears in them when you look closely…overnight room service menu was a little weird too..
Still had a great stay though! I think the staff made it enjoyable!
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $160 per night. This rental is $121 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Pan Pacific Melbourne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pan Pacific Melbourne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pan Pacific Melbourne?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony / patio, and tv.
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