Specious modern hotel with 5 pools and access to ocean. Very nice and professional staff. Great restaurants options , good food , good drinks.

Everything at the Royal Ariston was outstanding. The room was ultra comfortable, the view was to die for, the facilities were fabulous, the dining options offered a wonderful mix and the service was superb. We could not have been happier with our stay.

We had a wonderful stay to celebrate my daughter’s 21st birthday. Rooms were immaculate, food was wonderful and the views were spectacular!

Beautiful location, very friendly staff however we did ask for some bowls and and was told they’d get back to us about them but never did. Also stated on Expedia there was a games room but there wasn’t which is why this rating is 4*. Other than that thank you for a lovely stay.

Nice hotel area with several pools, access to the sea without too many crowds

Property is great but not sure what to make of fact that I paid for the Royal Ariston hotel but was placed in royal princess, another hotel on property. Our view was exquisite but I wonder why we were assigned that property

We read mixed reviews about the catering for half board. We found the choice to be okay, but not exceptional, and assuming you avoid the obvious peak times, then the service was fine. At times, we felt the staff were overly keep to clear the tables, but never to the point where we felt too rushed to say anything. Just one to watch, if you want seconds :-)

The hotel reception welcoming with a stunning view out to sea. We also chose a room with a sea view - what a way to start the day! The staff were really friendly and helpful, couldn’t do enough for you. There is a promenade walk from the hotel along the sea front down into La Pad, which takes you to restaurants and bars. We had an absolutely fantastic time.

Pros: Food: On the day we checked in, staff were told we had halal food and they kindly swapped our half board to the only restaurant that did halal. We were grateful. Views: We had amazing views from our balcony and our room was well sized. Cons - Cleanliness: Room wasn’t cleaned even once. No one even tried. We tried calling reception but could never get through. Thankfully the cleaning lady would leave behind the trolley for new towels etc. and we managed to get some clean towels. ViP access: late checkout was hard won and for a couple of hours and only because I knew the Ts and Cs. They insisted we pay 25 euros per hour after that despite there being room. They gave a bottle of wine but as Muslims there was no alternative. Would have been nice to receive something else - so just returned it.

Fantastic property. Clean, friendly, convenient,

Excellent amenities, clean room, overall enjoyed our stay. This hotel along w the connecting hotels (Royal family) has couple of nice restaurants to choose but some have unnecessary limitations, i.e. if one is not having buffet for dinner, one can not dine in a particular restaurant. This was very inconvenient for us.

Hotel Royal Ariston exceeded our expectations. We had an overnight flight and checked in early with no issue. Our room on the fifth floor overlooking the sea was lovely and well appointed. Housekeeping was prompt. Breakfast was a tad hectic as the restaurant serves all of the sister hotels but if you arrive early it was okay. Only complaint were the coffee machines which resulted in lines and they were often out of service. A part from that, the food was good. We had very nice cocktails and nibbles at one of the bars. It was a great stay!

Luxury Sea View suite was large and spacious. However we were offered a room at the lowest floor where the sea view was obstructed by trees which was rather disappointing. Free parking is great and bus service to Old Town is frequent and very convenient. We also felt that overall the front desk staff could have been warmer and friendlier. Housekeeping also did not refresh the room properly the stay on the second day. The bell boys however were very helpful and prompt in their service of dropping and picking up the luggage.

Very clean , good location and the staff were all very helpful

Lots of things to do

Though I did not get an upgrade, the front desk and the concierge are very friendly and helpful. The exceptional service I received was when I made a request to go to the top pool area to take a few photos before it opens at 11AM on Oct. 12, 22, they considered my Expedia Gold status and guided /accompanied me through the service stairs to the top view area, and I was able to leave the hotel at 10:30AM and bring the sunny memories with me. Great hotel!

Hotel Royal Ariston is located in a truly idyllic location with beautiful views from anywhere you are, whether it's the restaurant, bar or pool. The rooms are spacious, but the decor could use a bit of a renewal (there were marks on carpet, dents in walls, bathroom door would scrape against the floor when opening) but all very minor things. The amenities were really amazing, a good choice of pools, hot tubs, spas, restaurants & bars either on the resort or within walking distance, though prices were a bit expensive if staying on the resort, even in the off season (October) when we visited.

On the whole a good experience. Fantastic location and great views.

The catering at the hotel was abysmal. The food was unimaginative, repetitive and cold. The staff in the restaurant were glum and charmless. Nowhere near what I would expect from a so-called 5’star hotel.

The resort was wonderful. Clean and beautiful. The sea and the pool areas are stunning. You can’t even believe how girls the views are. The rooms are updated and well appointed. Love the common sea decor. Service was excellent. The breakfast buffet.. OMG!! Fantastic. I can’t recommend this hotel enough!

Excellent as usual. On a beautiful part of the coast. Breakfast is a bit painful, rampage.

Thoroughly enjoyed our stay at this hotel. Rooms were excellent, facilities were good and the staff were very helpful and friendly. Only minor issue was our final morning. A firm had booked a team building type event and basically took over so breakfast was moved to a different location. Unfortunately it slipped below the level we had come to expect. Totally recommend this hotel, would definitely stay here again.

The room size is very generous and modern and very clean. Large balcony with phenomenal water views. Several different pools to choose from and service is impeccable. Extremely happy with my choice to stay here and will definitely be back.

Please tell accommodation spacious room large balcony. Air conditioning could have been better. No bottled water provided in room but fill up at breakfast. No beach adjacent to hotel not really suitable for kids or non swimmers though there are pools. Bus (no 6) leaves every 10 mins to old town from beside hotel. Bars are quite in evenings and no entertainment. Get down early for sun loungermist of places ‘towel claimed’ from early morning.

Excellent staying, can recommend!

Overall it did not meet expectations of a five star resort. Really annoyed that housekeeping threw away my personal sensitive soap and shampoo and guest services did nothing to resolve it except say "were sorry". Breakfast is bedlam from 9 am and wasps are sitting all over the food being prepared outside. No COVID safety measures. When I booked, i was told that i could get a free upgrade if available, and when I asked, the guy on reception said there was no availability but i could see online that was. My booking also stated a two hour late check out, for which they only granted me one hour. This sounds so petty but it makes a difference to the experience and it's not what's expected at a 'five star'. The service is generally mediocre. The room was nice and comfortable, and there are many pool and swimming options available across the five different hotels within the resort. Heads up that it's a 15 minute drive to the old town of Dubrovnik, and Ubers usually take about 10-15 minutes to arrive too.

Overall it did not meet expectations of a five star resort. Really annoyed that housekeeping threw away my personal sensitive soap and shampoo and guest services did nothing to resolve it except say "were sorry". Breakfast is bedlam from 9 am and wasps are sitting all over the food being prepared outside. No COVID safety measures. When I booked, i was told that i could get a free upgrade if available, and when I asked, the guy on reception said there was no availability but i could see online that was. My booking also stated a two hour late check out, for which they only granted me one hour. This sounds so petty but it makes a difference to the experience and it's not what's expected at a 'five star'. The service is generally mediocre. The room was nice and comfortable, and there are many pool and swimming options available across the five different hotels within the resort.Heads up that it's a 15 minute drive to the old town of Dubrovnik, and Ubers usually take about 10-15 minutes to arrive too.

Large clean rooms

DO NOT STAY HERE. I cannot express how upset we were at every aspect of this hotel. First and foremost, this is the most understaffed hotel I have ever stayed at. You get there, thinking this is a "resort" it is not. Upon arrival,our room was not ready so they suggested we go get a drink and gave us a drink voucher. We go to the bar, waited 30 mins for service. My husband eventually had to go inside himself where the waiter was extremely rude and said he would be right there. Finally came over to take our order and he then informed us the drink voucher was only for beer or champagne. Waited another 10 mins DRINKS NEVER CAME. We left. Dinner time came around, we could not get in ANYWHERE to eat, so we ordered room service. We were told it would be over an hour and a half because they only have ONE PERSON for the entire property (mind you, this is 4 properties in one ) to deliver food. it took over 2 hours. We ate dinner at 11pm. It was awful and so was the food. They do not answer the front desk phones if you need anything. EVER. We had to walk down every time or call at least 5 times before we got an answer. Your "free breakfast" - more like get up at 6am if you want to get any food. We got there at 745 and everything was gone. The grounds themselves are DIRTY, There were hairballs everywhere, no clean tables, old towels lying around. This place put a large damper on our trip. I NEVER write reviews but I hope this helps someone looking to stay here, please turn away.

DO NOT STAY HERE. I cannot express how upset we were at every aspect of this hotel. First and foremost, this is the most understaffed hotel I have ever stayed at. You get there, thinking this is a "resort" it is not. Upon arrival,our room was not ready so they suggested we go get a drink and gave us a drink voucher.We go to the bar, waited 30 mins for service. My husband eventually had to go inside himself where the waiter was extremely rude and said he would be right there. Finally came over to take our order and he then informed us the drink voucher was only for beer or champagne. Waited another 10 mins DRINKS NEVER CAME. We left. Dinner time came around, we could not get in ANYWHERE to eat, so we ordered room service. We were told it would be over an hour and a half because they only have ONE PERSON for the entire property (mind you, this is 4 properties in one ) to deliver food. it took over 2 hours. We ate dinner at 11pm. It was awful and so was the food.They do not answer the front desk phones if you need anything. EVER. We had to walk down every time or call at least 5 times before we got an answer. Your "free breakfast" - more like get up at 6am if you want to get any food. We got there at 745 and everything was gone.The grounds themselves are DIRTY, There were hairballs everywhere, no clean tables, old towels lying around. This place put a large damper on our trip. I NEVER write reviews but I hope this helps someone looking to stay here, please turn away.

The views from this property were amazing. Beautiful scenery and lovely to wake up to every day! Hotels are situated in a nice area, ten minute walk into the local town. Good location. Ten minute taxi ride into the old town

The views from this property were amazing. Beautiful scenery and lovely to wake up to every day! Hotels are situated in a nice area, ten minute walk into the local town. Good location. Ten minute taxi ride into the old town