WoodSpring Suites Broken Arrow
About this hotel
Nestled in Broken Arrow, this lovely hotel for $101 per night is a fantastic option for your next trip. Suburban hotel in Tulsa with free parking Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and a vending machine. WoodSpring Suites Broken Arrow offers 120 accommodations with complimentary toiletries and blackout drapes/curtains. 40-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Tulsa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Recreational amenities at the hotel include a 24-hour fitness center. Guests under 18 years old are not allowed in the fitness facility.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Broken Arrow, OK
Reviews
3.6/5.0
Good(377 Reviews)
3.0
It's clean Zack is amazing. Jose will slap a $50 late fee on you if your a minute past 11am check out. Which is ridiculous. So be sure you make that payment before 11. Only time that flys is when the staff isn't up there but the staff is overall nice. Nobody is at the desk after 8pm so it's a huge issue if your card is not working. Ive been kicked out for hours. The room is very small. It's like a hospital room. But again clean my room had no issues bo bugs and quiet. I recommend coming here if you want cheap. Just be sure to follow the rules. They will get those extra fees from you quick.
1.0
This property has scaled all the way back to the bare minimums to still be a motel. No desk clerk from 5 PM to 10AM...You read that right no clerk. If you have a problem you call an entrance VOIP phone. Some times all you get on the phone is "The internet is down". One resident we met had been in the lobby for 2.5 hours- early morning trying to get someone to respond to his lock out. Another would be resident waited a half an hour for someone to show up so she could check in after 5 PM and she said this lack of service had been going on since last year.
You just can't run a hotel like this!
Room was clean but everything else was minimal. No carpet. No blanket. No shampoo (check in clerk said we have "shampoo bars"- you mean soap? "Uh, Yes." There is a hotplate, micro wave and fridge but no cups no dishes, not even plastic ware.
Large dogs are present on property and barking through the night or at anyone walking the hallway. A resident decided to to take the elevator with me...and his pitbull. The dog decided to be aggressive and growl, bark and lunge at me in the confined space.
Last morning of the visit we found a distraught family in the halls trying to get a manager as another resident had been shouting profanity in his room for an hour. Second day in a row it happened. It was so bad they were terrified of potential violence and their sleeping child was on the other side of the wall. Had to call the police. Don't stay here. Just dont.
1.0
Office hours are unreasonable for 2 nite stay. Registered for 4 and only 2 towels. Office close until 10am
1.0
I was charged more than the price I was given on this site. In addition I had to pay a non refundable $50 pet deposit. I travel very often with my dog and this is the most I’ve ever paid for a pet deposit. I’m not sure I will continue to use this site for hotel reservations in the future
4.0
Conveniently located for I wanted to do, but the staff - especially the manager - are very unfriendly!
2.0
Unless you are a single man who doesn’t care about safety or cleanliness, don’t stay there. It’s dirty, not family friendly, have to pay extra for everything, including linen, cookware and eating utensils. I had to call and ask for toilet paper and was told we can only get it during office hours at 3 pm. The only positive was the lady who checked us in and got the toilet paper out of the kindness of her heart. There aren’t any close restaurants, not safe to walk.
5.0
Excellent and affordable price
1.0
Horrible
1.0
This isn't a "hotel" like you're used to. It's an extended-stay place where they expect you to bring your own towels, soap, and so on. When we got there, nobody was around and a sign on the front desk said their phone was out. After 10 minutes someone showed up and we got checked in. When we came back to the hotel after dinner there were very sketchy individuals (read: they were clearly tweakers) loitering around the place like it was a housing project. The room itself was mostly okay apart from the lack of amenities, except there was black mold in the toilet bowl.
I would not stay here again if it were free. I probably would rather not stay here again if someone paid me.
4.0
For a family of four, stay was pretty decent. I hate how front desk work hours work definitely they are not there to rely on if something is needed.
2.0
Overall good. Some of the staff seemed bothered when a person came to the desk. Paid for the hugest speed internet but it wouldn’t hold any streaming and barely ran a laptop. Finally the service were not good on the weekends.
1.0
This is NOT a hotel. The service desk is not even open after 10 pm or until 10 am. This is more of a hostel. A short-term stay between homes or rental properties. We had 1 towel for 4 people and plan on bringing your own soap/shampoo. There is none in the bathroom.
1.0
It is difficult to get a hold off anyone by phone or in person. Booked through hotels.com for a tenant that need work done in her apartment. We booked it for 2 weeks as we didn't know how long the repairs would take or if we would run into any further issues. Work was completed in 5 days. We called to let them know we would be checking out early expecting to pay for a least one more night and were told the booking was non-refundable even though it is not stated in the itinerary, hotel website, or on hotels.com. The only thing stated is "Cancellations or changes made after 4:00pm (property local time) or no-shows are subject to a property fee equal to the first night's rate plus taxes and fees."
2.0
The room was fine for price . But the hallways do smell like animals and animal poop other than that I enjoyed my stay.
3.0
Positive: The staff was kind and helpful. The room amenities were exactly what we needed for a multi-day stay. Although busy, our room was quiet and we had no issue with noise.
Negative: Our room had an odd or unclean smell. The blankets were extremely thin. We spotted roaches under the sink and in a corner after dark.
2.0
Too many people living here with animals that stunk up the place. Plus the staff was unavailable most of the time. I’ve asked over and over for housekeeping WTH NO LUCK.
1.0
There were toe nail clippings on the bedside table, a blood spattered lamp shade, the floor wasn’t swept and looked like it hadn’t been mopped in months. The person at the front was hardly ever up there and was incredibly rude.
3.0
I did not realize we would not have maid service the whole 11 days we were there. We were up too early and back too late with front desk closed. We had to buy towels and wash clothes to have clean ones due to our crazy hours and never making it to desk when it was open. Oh and we had to buy toilet paper too because of this
1.0
Rooms so bad I couldn’t stay. Need to get money back.
1.0
This was one of the worst places that I’ve ever stayed at. A combination of a horrible customer service and poor amenities.
5.0
I was fortunate to be able to book a room at this nearby hotel during a city-wide, storm-related power outtage. The suite had a kitchenette with full-size refrigerator, microwave, and cooktop. Everything in the room looked new and clean. The rate was great, and it was a good experience.
1.0
The staff is limited. The staff smokes cigarettes right by the entrance door. The rooms STINK. I will never stay again.
4.0
Clean and modern. Didn’t have any towels though, but i had brought some.
Since its an extended stay, sometimes it didnt feel the safest as people were lingering right outside the doors at night (maybe smoking, hanging out, etc). However, i kept to myself and it was fine.
2.0
Overall I had a good experience but with a few inconveniences. The day of checking the TV didn't work, the bathroom light did not work, I was told to wait till next day for maintenance to take care of the issues. The next day I was told issues couldn't get fixed till two days later so if I wanted to I could move. I was moved to a different room. I paid for the daily linen exchange but there was always a problem getting clean towels, one of the times I was actually given floor mats and was told to use them as bath towels since they had ran out of clean bath towels :( I reported a leak under the kitchen sink, was not taken care of and when I mentioned it again at front desk I was given a floor mat to place under sink to suck up water :/
3.0
Slowest check in I have ever had. Property did not smell clean. I won’t be back…..
1.0
Room was very nasty and had a weird smell
1.0
Two rooms....my daughter walked in, then walked out of her room cuz it was dirty! She left and stayed with relatives.
Unfortunately, my other two daughters and I couldn't leave. My room needed extra attention as well. Blinds were filthy, pee stain on bottom of toilet, sheets smelt like a dog, no chairs at the desk, no toilet paper bar on the holder and no light switch plate cover on bathroom light switch.
I reported it and they brought chairs and toilet paper bar to my room but nothing else was taken care of. I asked for a refund for one room and was told that they didn't give refunds. So, I called Hotels.com and they called the hotel. Magically, I'm getting a refund on one room.
If hotels are gonna increase their prices due to graduation events, they should be legally held accountable to meet certain standards!
This is just basic cleaning and is unexceptable! Tempted to call the health department on WoodSpring Suites in Broken Arrow, OK.!! Unexceptable!!!
2.0
They gave me a room that with NO LINEN ON THE BED, NO SHOWER CURTAIN, NO TOWELS AND THE TUB HAD A SLOW DRAIN, LOOSE APPLIANCES, This was the WORST experience I have had.
5.0
This is one of the better Woodsprings properties I have ever stayed at.
2.0
I left because the price went up. Approximately $50.00 a week.
1.0
This was awful. There wasn't one towel wash cloth etc in the room. When asked I was told didn't have any. How do they charge you 80 a night and no towels in room. Rude clerk. Very rude clerk. People take out their own trash here. No service. Shady people walking with carts and hanging out all hours. Not a good part of town. Didn't feel safe. Couldn't shower. So I guess I paid for a bed for the night at 80 dollars. What a rip off. I will not stay here again or recommend it to anyone
3.0
The rooms were ok. I didn't like that the staff locked the side doors randomly. If you leave early there is no refund for the days left on your stay. I told the staff the outlets in the room didn't work, they never addressed the issue.
5.0
The staff was professional, courteous and responsive to our needs. We would stay there again.
2.0
Very bare minimal but very clean. The toilet made the loudest awful noise when u flushed it. Have 2 ask for hand towel and wash cloths. It was not for us, we stayed 3 nights and didnt care for the sparseness.
2.0
Very clean. Check in was odd but smooth. We had a TV in our room but it was missing the connection to the Cox box therefore we had no tv…. After a long day we were looking forward to some mindless tv to unwind.
Otherwise it was good for our quick stay.
1.0
When we got there, the power was out and there was no staff available. The smell in the room was unpleasant. The bathroom had hair in the sink and tub and no washcloths. There were no dishes, silverware or pots like the website states would be provided. Also, the front desk closed at 8pm and there was no staff on site when we checked out at 6:30am. Never again.
1.0
We had a challenge getting in the correct room. But they were friendly and courteous as we tried to stay patient. The night and day managers did what they could to make it better.
1.0
Nearly all of the TV’s in the rooms we booked did not work. There was a foul odor in several rooms. The water pressure was so low that it was difficult to take a shower.
The hotel staff was NEVER at the front desk and NEVER answered the phone.
1.0
Well we didn't even stay in this hotel. upon arrival. There was nobody at the front desk. Finally someone showed up about 20 min later. There were two other people to check in front of us also. Another 30 min and they said they had no rooms cleaned for us and this was at 7:00pm. They offered to let us check in then come back in an hour and they would have keys and room ready. We went ahead and did that since we were going to go get food anyway. We came back two hours later at 9pm and nobody was around and the check in area was closed. I called the number on the wall for service and it went dead. After about 20 min someone came down and said they were looking for our room. They all left for another half hour then the assistant manager came down and said he would go find out. Another 15 min then he came down and told me they had no room for us. He then said he could get one ready but it would be at least another hour and he would go clean it himself. I was done at that that point so I had to get a refund and try to find another hotel at 10:30 that nigh. I will never book at Woodsprings again. This is the worst experience with a hotel in my life!
1.0
I would recommend hotels.com take this location off their roster. If you want to feel like you are in the Twilight Zone and all your stuff and you smell like cigarette smoke, this is your place. Oddities too numerous to state, but look elsewhere.
FAQs
How much does this hotel cost compared to others in Broken Arrow?
The average price for a rental in Broken Arrow is $216 per night. This rental is $115 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at WoodSpring Suites Broken Arrow. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is WoodSpring Suites Broken Arrow pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WoodSpring Suites Broken Arrow?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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