Hilton Raleigh North Hills
About this hotel
Nestled in Raleigh, this lovely hotel for $80 per night is a fantastic option for your next break. Providing easy access to major Raleigh attractions and a few miles from the state Capitol, this hotel features modern amenities along with a variety of on-site facilities, including dining options.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Raleigh, NC
Reviews
3.9/5.0
Good(1,963 Reviews)
100% verified reviews
8.0
Great location to hospital and restaurants
Noisy AC
Reversed hot/cold faucets in sink
Rough towels
2.0
Nothing
When i called down for towels and trash bags and toilet paper i was told to get them myself .The bed was extremely uncomfortable like sleeping on straight coils the mattress was so worn out. The TV didn't work and they said maintenance would be up to fix it and they never showed . I was harassed by a drunk man at the pool it was very scary . It was a Hilton and very disappointing such a let down for the price. The hot tub was closed down the pool was used for swim lessons 10 hours one day so no room for guests to swim. I've had better service at way less reputable named hotels .
10.0
Location. Very nice and clean.
N/A
7.0
Room was comfortable.
When I told the person checking me in the I needed handicapp parking she offered me no information about where. And I walk with a cane and they put me at the last room in the hallway. Hard walk for me. I had to drive around the building to find the back entrance and handicapp parking which if they had told me was right near the elevator
8.0
Breakfast was delightful. Katelyn at the front desk was very friendly and helpful.
Mary at the front desk was very rude, I asked about a luggage cart and she replied that "they're all being used" and walked away. Katelyn walked over & found one in the hallway behind the front desk. I use a cane & the cart is important because I can get everything to my car in one trip.
7.0
Clean
We had to wait for our room
7.0
We liked the location and the clean and comfortable beds. The room was a nice cool temperature upon arrival. We also liked that checkout was at noon. It was also nice not being bombarded by cleaning ladies before checkout hours (which happens often at other hotels).
The check in desks were understaffed for a Saturday. It took over 25 minutes in line just to get our room keys. I didn't like the size of the towels in the bathroom (all hand towels sized). Complimentary shampoo in the bathroom but no conditioner. We ordered Starbucks at the end of the trip in the lobby and the barista made both drinks incorrectly. Also FYI, sadly no cold foam or salted caramel at this location.
5.0
Room was clean and comfortable.
The main takeaway was how unfriendly and unwelcoming the staff were. The day I checked in, the front desk person was on a personal airpod phone call and barely spoke to me. I bought the continental breakfast the second day, and because there were only two servers for everyone I didn't get coffee until the end of the meal, and the server was frustrated when I then asked for a to-go cup for the coffee. You can likely stay somewhere else for cheaper and have a much more pleasant stay.
10.0
LOVE STAYING HERE WILL BE THE ONLY PLACE ILL STAY WHEN IN THE AREA.
HOTEL ALONE THE AREA THE COMFORT
7.0
Location
Electric vehicle charging
Unfriendly staff
Key cards
No tv remote in room
10.0
We loved that it had a bar and a resteraunt attached and we were able to eat at a resonable price.
Nothing! Everything was great!
8.0
Ample free parking
Easy check-in and check-out
Comfortable bed and pillows
Large dining area
Coffee is awful (as in the rest of the USA)
Breakfast buffet (same for rest of USA)
8.0
The staff was very accommodating. Did not have breakfast there.
The hot tub was broken (an ongoing issue) additionally the pool always was occupied for swim lessons, never was able to find a time that worked for me. The gym space was nice. Not sure why the trash in my room was never emptied during my stay.
1.0
Nothing
The Manager was the meanest acting person. I would NEVER recommend this hotel.
2.0
Really disappointed with lack of value and old, tired outdated dimensions in bathroom..
Not even a free cup of coffee..
Didn’t know I had to ASK them if we wanted our room cleaned..
Tried to charge us $99 for room service we never ordered and was difficult to even get a copy of bill to discover this…
Trash overflowing from all trash cans at the main entrance still at 10am on Sunday…
Won’t go Hilton next time
10.0
I stayed here because i was a part of a talent showcase. The staff was very friendly and accommodating.
There is nothing that I didn't like about my stay. I am very pleased.
5.0
It was beautiful
It had no microwave in the rooms and no complimentary breakfast for the guest. Other than that it was nice
2.0
It was clean
The pool and hot tub was down. I called before i came they told me it would be open but it wasnt waste of time and money
7.0
Convenient to highway
In an area with restaurants
Only had full beds available at check in
2.0
Beds were comfortable.
Poor service.
5.0
Mainly got the room so my kids could get in the pool but it was out of service even tho staff kept saying it was open. 200 a night the room could have a microwave. Other than that is was good.
No water in pool no microwave in room
9.0
I loved the location of the hotel, staff, the room was very clean AC worked very well, tv, privacy, bed was comfy and how convenient everything was.
I didn’t like that the bathroom didn’t have an exhaust fan and the door was very close to the toilet. Also the pool water was very cloudy and seemed dirty the hot tub was closed.
8.0
Lounge area/ bar
Paying to park and everything inside expensive a naked breakfast drink 7.58
10.0
The location and clean room
They gave me a room with somebody stuff already in it smh and I didn’t get my refund back the deposit
6.0
Dining options on property.
Tv viewing options in room were very limited. Outdated property in guest room.
3.0
The lobby area is beautifully done
Our room on the first floor that we got looked old and the linen looked dirty. My daughter had rashes all over her body after we woke up. We were in a rush to go ahead on our trip and didn’t bother complaining.
1.0
N/A
The staff was very rude also someone used my card to order drinks from the bar. My TV didn't work I asked the management what could be done she stated nothing. How can you charge $250 for a room and the TV didn't work!
5.0
The bed was comfortable. The room was very clean.
1.- no refridgeator, no microwave.
for the. "Helton", this should.
have been standard.
2.- when I plugged my phone in
to charge, the lamp went out,
and the light bulb fell out and
broke. I didn't report this just
to tired.
4.0
The room is total not clean and the beds not comfortably I thought Hilton hotel high level or class hotel but in fact it is only normal thing bed mattress is like sleeping motel for 20 night.
6.0
Staff was very nice and friendly. The food was good!
Bathroom was dirty and still had hair in it was the person who stayed the before I did.
7.0
Service was amazing! Elevators were fast. Restaurant & room service were good. Like the lobby area & parking was good.
Rooms needed to updated. It was the first time EVER that I have been at a hotel pool and there was private swimming lessons for children going on, that was very strange. The hot tub wasn’t working was disappointing. Also there was another guest a few doors down w a large dog that kept barking for hours, very displeased to have to listen to.
10.0
Great mom
Every thin g was great
10.0
Great didn’t have it in my last visit however the visit before was good
1.0
Las habitaciones están muy viejas, huelen mal y requieren mantenimiento, los elevadores viejos, no funcionaban, incluso uno se quedó detenido por más de 30 mins con gente adentro
10.0
Beautiful. Easy access to conference rooms.
On a very busy road.
9.0
Location was convenient to the highway and food places.
Location of the room (#170) was directly behind the elevator and Ice maker. Loud humming in my room through the night and noises from guests as they entered the hall from lobby. (There were doors)
1.0
The only great thing about this hotel was the location. The coffee/lounge area was lively
My booking took a while to appear on their system so I had to sit for a short while - which was alright. I however got a room- room 432 to be exact. This room was DATED! The HVAC unit was so noisy, sounded like a train, it was kinda cold but I had to compromise warmth for silence...brrrr... I barely slept! When open, the bathroom door touches the bathtub and almost touches the toilet, the lampshades were dusty and huge (dated!) The window overlooked a roof with other HVAC units - talk about room with a view! which further contributed to the noise. The breakfast was horrible - comparable to a motel. Surprisingly, I had previously stayed at this property in a room on the 6th floor which was halfway decent - its a pity that there is such disparity between rooms in the same hotel! There is a Starbucks in the lobby, I was further disappointed that they could not make me a cappuccino (basic) something about their machine being out of order or no milk....I cannot remember. It was just a series of bad experiences...
The location is great though and the lounge/lobby is good for meetings or casual meeting with friends. If you have to stay here, ask for a room on the 6th floor and skip breakfast, there are tons of good breakfast restaurants in North Hills.
6.0
My room was clean.
I paid to stay at the Hilton for the hot tub that is advertised on the website. I come to find out it has been down for 3 weeks. That is something that needs to be noted on the website. I could have stayed anywhere else that was a lot cheaper but chose the Hilton for the hot tub. Extremely disappointed. Not from NC so I traveled as well.
10.0
Everything
Love everything
FAQs
How much does this hotel cost compared to others in Raleigh?
The average price for a rental in Raleigh is $196 per night. This rental is $116 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Raleigh North Hills. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Raleigh North Hills. Enjoy the water!
Is Hilton Raleigh North Hills pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Raleigh North Hills?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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