Residence Inn by Marriott Cleveland Downtown
About this hotel
Situated in Cleveland Heights, this lovely hotel for $129 per night is a great choice for your next trip. Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Cleveland Heights, OH
Reviews
3.8/5.0
Good(387 Reviews)
100% verified reviews
8.0
Good location. Pretty nice rooms
Could not check in until after 5:30 PM. Room wasn’t ready
4.0
The location was excellent.
The location of this hotel was exceptional! But after we were in our room a staff member opened our door & walked in. Our room was not very clean. The floor was filthy. And the shower door would not stay shut. My husband actually fixed it while we were there...only temporarily I'm sure.
10.0
It was clean and the staff were nice
It was a good stay. I have no complaints
10.0
Room was very clean and roomy. Staff us very friendly. Highly recommend.
Everything was great
5.0
Location! Very close to the Rocket Mortgage FieldHouse
Missing silverware, missing cups, no linen for sofa bed, hair in the bathroom, not enough coffee.
8.0
Breakfast was amazing. Hotel was clean and staff was very friendly.
The bed just hard and wore out
8.0
Fantastic location. Just a block from rocket mortgage stadium and Jack Casino as well many many places within walking distance to eat, see a show, or shop.
The hotel does have a unique layout, and multiple towers to the building so getting to our room was a bit of a walk once inside the hotel.
8.0
Great place clean and chill
Aint no damn parking no where
10.0
Rooms very space full
10.0
Beautiful location.
7.0
Great location. Comfortable bed. Clean.
TV didn’t work. Bedside light wouldn’t work.
8.0
We loved the location and the staff.
Could have been cleaner. There were crumbs on the stove top
Very large stain on the carpet. No coffee pot
Dishwasher seemed to be an afterthought. Overall hotel needs some updates. Common areas were clean and breakfast was good and had exceptional staff.
We did have a great time in Cleveland
3.0
The location of the hotel was perfect.
I had a confirmation for my booking. Unfortunately I was not able to check-in on my arrival. The receptionist couldn’t find my booking so I was forced out the hotel, which was quite bad since I had nowhere to go after traveling for approximately 21 hours.
Luckily I was able to book a room at a hotel close by for a night. At the next morning I went back to the hotel. Another receptionist was then able to see my booking and I was able to check-in finally.
Sadly, the toilet of my room was quite dirty. I stayed there for 5 nights but I had only once a room-clean service
7.0
Loved the location in the heart of downtown Cleveland! Also a full size kitchenette and the ability to connect our Netflix account was definitely a pleasant experience!
Couch and floors were so dirty we placed a sheet over the couch to sit on it. Bathroom sink drain slowly and all phones didn’t work in the room. My wife and I are not super picky, but cleanliness was a huge disappointment for this property.
10.0
very close to the location we were visiting
nothing
6.0
Location
We were told we would have parking and we did not! Have to park far away and walk to the hotel! Directions to our room were poor as well
7.0
locatie
ruime kamer
kan wel een update gebruiken
valet parking: duur en systeem werkte niet met ons nl nummer of email. Extra lang wachten op de auto de volgende dag
5.0
Disappointed in smell of room 302. TV was facing opposite the bed and if we turned it there was no picture. Bathroom toilet was loose from floor. Tub was dirty. Carpet had mildew smell. No view at all from windows. Long walk for us elderly from elevator.
1.0
They didn’t realize I prepaid for my stay and took my credit card and booked me twice for the room. It is still pending on my credit card account after reporting it to mgmt.
Customer service
3.0
Close to the concert
Drains clogged… we had a suite… out of shower products… coffee cups dirty… bill was to be $327.?? They charged me $500.00
10.0
The staff was amazing ! Everyone was so friendly !
The building and our room was beautiful!
Parking
Our view
7.0
Location
Stayed here twice now and this last time was just too expensive. Maybe last time we just got a great deal. The valet parking is a scam, it’s all digital and they add a surcharge on top of the already pricey overnight fee, I think it was 40 bucks a night
8.0
It was close to the event we traveled to Cleveland for. The room was spacious and surprisingly quiet for the location.
Took the valet a while to bring our car on the day of departure.
10.0
Location. It is a beautiful hotel and it was super clean.
Does t have its own parking. Can do valet for 40 or 44. We found a parking garage within walking distance that was just 25.
10.0
Close to everything. Can walk to a lot of places and the staff is very friendly and helpful.
Wished breakfast was a little later.
10.0
The room was very clean, the free bfast was the best we ever had at a hotel, the hotel was located in walking distance from restaurants and Rocket Mortgage field to our Venue
The parking was valet only wish it was self park in and out, but overall it was ok
9.0
We didn’t have breakfast at the hotel
Only had decaffeinated coffee in room. Needed my morning caffeine. 😊
9.0
The staff were all incredibly friendly and the building was beautiful. Centrally located to so much the city has to offer. The bar and other common areas had a luxury feel to them and everything was so nice and CLEAN!
Only 2 complaints: when paying for a hotel room, parking should always be included, in my opinion. $40.00 a day to park when we've already paid to use the facility is pretty steep. Also, my husband had to repair the toilet at 3 am when he used the bathroom only to find that the toilet had been continuously running and the flush mechanism was broken. Thankfully he's a handy guy and it was a simple fix!
10.0
-
Staff helps for everything, hotel is realy comfortable and the location is good
9.0
Great location near all 3 sports venues (walking distance), Large comfortable rooms with full kitchen {no oven)
8.0
The convenience for what we were there for
Ran out of food at breakfast
7.0
Everyone was so pleasant and helpful during our stay. We loved the location: we were there for the Beach Boy's concert at Jacob's Pavillion and the front desk recommended a driver for us. That driver and his partner went over and beyond the call of duty. Returning to the hotel, our driver was stuck in traffic for 45 minutes before we could make contact, yet he only charged $20! We tipped him $50 - he earned it! And he didn't say phooey and abandon us. And the concert was great! So our hotel stay was the cream for our coffee, so to speak! The rooms were so quiet also. The hotel was filled with Toronto Blue Jays fans (they won) who were VERY POLITE and NOT PARTYING in the hotel after 10:00 pm! We were only here for 24 hours and it was a terrific visit all round. The people. Your people made our stay extra special.
Oddly enough, the one thing we missed was a second trash can (one for the living room and one for the bathroom). We made do though.
It is an older property, so we can't compare the facility to less old Residence Inns where we usually stay. We knew what we were going to have bc we stayed here for another wonderful weekend in 2018 with our daughter and her husband. Given that the price was less than other name brand hotels in the area during our stay, this somewhat made up for the age.
(REMEMBER: IT'S THE PEOPLE. YOUR PEOPLE WHO MADE THE DIFFERENCE AND WE WILL BE BACK!)
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is $165 per night. This rental is $36 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn by Marriott Cleveland Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Residence Inn by Marriott Cleveland Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn by Marriott Cleveland Downtown?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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