Hot tub and pool out of order. Sent next door to hotel and there hot tub was out of order and pool was cool.

The room was very clean and comfortable. It was quiet!

The location was good.

The breakfast could've been better. I was disappointed that the hot tub wasn't working.

I like how the staff had a good sense of humor.

I didn’t like the price of course lol but in all honesty the pool wasn’t clean each room smelled like a sweaty gym or mildew. My room shower head was shooting water from the top which caused the water to bounce off the ceiling instead of directly on me. Wash clothes was left behind from previous guests in the shower.

The location was great. The front desk ladies were very nice.

The room was not clean. Trash under the edge of the bed and hair in the corner of the bathroom. An empty box of tissues we had to ask for some.

easy to find

pool area was very hot, hot tub not working, room we first received was filthy, second room not very clean

Rooms were musty smelling, bug in bathroom, treadmill not working, hot tub not working, AC not blowing cool. asked for new room. new room was hot and musty.

Breakfast was convenient. Selection of foods was limited, no microwave to heat up muffins and sweet rolls. No waffle maker as shown in advertisement of lodging. Limited supply of foods which required waiting for additiona of more food at self serve stations. I did appreciate that apples were wrapped in cellophane. No bananas, No grits. No scrambled eggs.

Pool water could have been much warmer.When I talked with the Guest Clerk at the Asheboro location to inquire whether the pool water was heated, Hattie, told me that he was. Of course we were very disappointed that the water was COLD. Sole purpose of our visit was to enjoy the indoor heated pool. Outside the pool, the temperature was warm. The temperature of the pool water was cold. The hot tub was closed for maintenence & repair. Overhead ceilings in pool were in need of replacement/repair. Room and bath were clean and adequate towels. Breakfast selections was limited . No scrambled eggs. Bacon, white egg omelet and warm french toast strips were main entrees. No waffle maker as shown in hotel advertisement. No microwave to warm up fruit pasties or muffins. Food supply at breakfast was limited, requiring wait time between moe food being brought out. No grits, only oatmeal avaialble. Room was quiet and all the hotel staff, both check in and housekeeping, were very friendly, courteous and polite Many restaurants within short distance of hotel. NC Zoo about 4-5 miles away. I think it would have been better for us to have stayed in a different town that actually had a HEATED indoor pool. When that ammentity is offerred, it is misleading to actually NOT be true.

Breakfast was great, room was perfect, staff was friendly everything was great

N/a

Excellent

Needs updating and attention to cleanliness

Breakfast was nice, and the Staff was GREAT! The location if you are going to the NC Zoo is PERFECT! It was also near multiple restaurants (chilis, kickback jacks and a few fast food places), a Walmart and Walgreens, and a few gas stations so getting items/food is easy peasy! We will attempt to use this property again (because the staff were absolutely fabulous )when we go to the zoon but I will be picky with eth room given to us as the room we got put in needs some serious work.

The room (suite with spa tub) was NOTHING like the pictures on the hotel website or the booking website. I don't know if we just got put in a bad room but room 130 needs some SERIOUS WORK before other guests are put in there …I was highly disappointed they stuck us in there, but for the price and last min trip, we made the best of it. I am hoping maybe it was a fluke and management is just unaware of how bad 130 is.... There are pink and teal stains all over the carpets, from the living room to the bedroom these stains are in every room, the carpet that is near the tile in the kitchen area has a gap along the tile with carpet nails sticking out in multiple places ( we all stepped on them a few times...not fun for my kids), the walls had tons of marks/paint/scratches/discoloration/half-assed repair spots where things have been removed from the walls (this was even in the bathroom) and a missing side table and lamp in the living room area left the room constantly DARK as the window is facing a wall/walkway for the building. When we arrived the sleeper sofa had no sheets on it and I had to ask the front for some, while making the bed for my kids we noticed the bottom of the sleep sofa had water damage and rust stains all over it.

location

had to call front desk several times due to kids banging on our door and it was never handled, there were stains on bedsheets, the front desk gentleman was very rude

the outside and inside was very clean.