Douglas Inn & Suites

About this hotel

Located in Cleveland, this lovely hotel for $89 per night is a fantastic option for your next trip. Located off Interstate 75, this Cleveland, Tennessee hotel offers a continental breakfast daily. It provides guest rooms with free Wi-Fi and a cable TV.

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Cleveland, TN

Nearby attractions

Douglas Inn & Suites

3.8

Good(757 Reviews)

Hotel in Cleveland, TN

Reasons to book

Great for pets

Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more

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$$$$

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Cleveland, TN

Nearby attractions

Reviews

3.8/5.0

Good(757 Reviews)

100% verified reviews

8.0

Jul 2023

Nice stay

Everything was clean.

N/A

8.0

Jul 2023

Very good

We loved the walk-in shower. Could have used better water pressure.

One of our beds squeaked so bad we couldn’t use it.

4.0

Jul 2023

Disappointing

1st room assigned had bugs crawling around sink/bathroom - night clerk moved us Breakfast was miserable - only burnt coffee and milk to drink

7.0

Jul 2023

Good

Beds

10.0

May 2023

Great stay will definitely stay there again!

Location was great. The staff was very courteous upon arrival and departure. You can walk to Cracker Barrel to eat. And most of all the whole place is clean!!

The only thing I would change would be to have more water pressure in the shower.

1.0

May 2023

I will never return to this location or any other affiliate to this location.

The first Lady that checked us in was fantastic. So kind and helpful. She deserves better than this establishment.

I don’t appreciate having to spend $83 to wake up with cockroaches crawling on me and in my bed. More cockroaches crawling on wall. Currently disputing my charges with the bbb. Upon further investigation there were alarming stains on bed skirt and trash under and behind bed. This hotel has merely offered a 15% refund; not acceptable. We deserve a full refund. We of course examined the room when we arrived after 14 hours of driving. Everything seemed to be ok. We went and got food and came back and crashed out to prepare for another long day of driving. We hurriedly gathered our stuff within minutes of waking and tries to talk the the new receptionist about the disturbing morning and definitely wholeheartedly expected a refund then; she refused. This is still taking up my time as we await a response from the bbb. I highly discourage anyone staying at this roach hotel. I never write reviews. Yet here I am.

6.0

Mar 2023

Pleasant

The choice of items was terrible.

More variety.

6.0

Mar 2023

It was not horrible enough to demand a refund or to cancel but not very pleasant either.

The staff seemed friendly. The decor had potential to be a pretty place. The upstairs rooms are accessed through the lobby instead of outside like many motels. Downstairs rooms are drive-up access, so there is a nice combination of whichever you want.

The place smelled funny when I walked in, since we had prepaid for our rooms and there was a no cancellation policy, I proceeded and hoped it would get better. Kind of like stagnant dampness and some cleaning fluid. It was a strange combination and I'm not usually one who notices smells. This was really strong. We went upstairs to our room and the hallway smelled very strongly of some kind of chemical smell and fabric softener, there was plastic on the floor at the end of the hallway (I think they might have been renovating those rooms too?) and the entire hallway was engulfed in a strange white fog - possibly sheet rock dust?. The laundry room was right there and it smelled like it wasn't being vented outside as the machines were going and the fabric softener smell was very strong. Our room didn't smell too bad so we went in and stayed in for the night. The dining room was under renovation but at check-in they said there was still breakfast in the morning. The next morning we went down to find that breakfast was nothing like pictured in the images on the site. Some coffee, powdered creamer, and a tiny refrigerator with a couple of muffins and little yogurts. As a diabetic there was nothing I could eat there so we skipped breakfast and went down the street to a diner.

9.0

Feb 2023

Superb

Location

Toilet stopped up

9.0

Jan 2023

Excellent value for the price. Will return.

Pleasantly surprised. Very clean and quiet. Comfortable bed. Renovated room.

Housekeeping came in unannounced before our checkout time.

8.0

Jan 2023

Very good

The shower was nice very nice setup

There in the middle of renovating so its dusty inside building but glad there update equipment and building

1.0

Jan 2023

Bad

can’t say there was much I liked about it

The hotel staff wasn’t very accommodating to our group. the shower drains was always stopped up. We had a group of 17 youth we was cussed out by a different guest and the hotel staff threatened to kick us out because of some other group that wasn’t a part of our group. the hotel staff didn’t bother to ask the correct questions. When we booked the hotel it said there was breakfast and there wasn’t the on-site gym was closed. the overall stay wasn’t good next year we will go back to the Holiday Inn Express

5.0

Dec 2022

Passable

Clean,fair price.

Room wasn't ready. Kid's above us jumped up and on the floor for over an hour. Had to call the front desk.

9.0

Nov 2022

Superb

very clean

1.0

Nov 2022

Yuck!

Nothing

The place was filthy, the breakfast was a joke and the staff didn’t care that we were dissatisfied.

8.0

Nov 2022

My stay at the Douglas Inn & Suites was fantastic. The staff is so friendly and helpful. I have stayed in 2 star to

The room was newly renovated. Good location. Good price.

The only thing I can say I didn’t like was the breakfast area was too small and not enough tables.

3.0

Oct 2022

property is little sketchy.

location is very convenient.

check in front desk person very rude and needs more training charged a 250 deposit because there things get stolen and damaged.

9.0

Oct 2022

A pleasant evening and night experience.

The room was clean and basically quiet. The bathroom was very nicely updated. The location was very handy to I-75.

8.0

Oct 2022

For the price, it was a clean room, which is extremely important to me.

The staff was very kind and helpful. The room first assigned to us smelled of cigarette smoke, so I went back and asked for a non-smoking room. The desk clerk kindly switched us to a new room that did not smell of cigarettes. The room was clean.

My husband and I had stayed here several years ago. It was not fancy, but very clean. We stayed in a room inside the hotel. I was not aware there were rooms that opened to the outside, which is what we were assigned this time. I'd rather not stay in a room that opens to the outside. Also, the breakfast is mainly carbohydrates. There were egg and cheese burritos available to heat in the microwave. We had a bite of one of those, but it wasn't the best.

9.0

Oct 2022

Travelling

We have stayed here before since it’s right off of I75. So easy to find. It has been updated beautifully and it’s great value!

N/A

5.0

Oct 2022

Fair Stay-Pet Owners Read this ASAP!

Nice bed, love the shower stall!

I had 2 roaches creep up around the sink area and the floors were very dirty and sticky! Breakfast was not worth my time! Pet fees are over priced by $100 more than most hotels! Was displeased!

9.0

Oct 2022

It was ok.

Good

I've stayed here 4 times. All have been great but this time my room needed a exterminator. Some small creatures crawling around.

9.0

Aug 2022

Superb

Newly remodeled

10.0

Jul 2022

Exceptional

It was ok

Nothing everything was great

10.0

Jun 2022

Friendly staff and a quiet environment and the room was comfortable.

It was a nice location near the event I was attending

FAQs

How much does this hotel cost compared to others in Cleveland?

The average price for a rental in Cleveland is $140 per night. This rental is $51 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Douglas Inn & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Douglas Inn & Suites pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Douglas Inn & Suites?

We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Douglas Inn & Suites

About this hotel

Amenities

Map of Cleveland, TN

Nearby attractions

Douglas Inn & Suites

Hotel in Cleveland, TN

Reasons to book

About this hotel

Amenities

Map of Cleveland, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Cleveland?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Douglas Inn & Suites pet friendly?

What amenities are available at Douglas Inn & Suites?

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