SureStay Hotel by Best Western Helen Downtown
About this hotel
Located in Helen, this charming hotel for $127 per night is a fantastic choice for your next break. Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Helen, GA
Reviews
4.1/5.0
Excellent(985 Reviews)
100% verified reviews
2.0
Location and parking lot free of charge.
After the wonderful leisure day at the attractions in the City we arrived back to the hotel at 11:00pm to take a shower as well as to sleep, however no water in the shower. Even though, I was very disappointed in front of reception where I asked to change my room so fast the manager didn’t want to do that rather then asked maintenance outside to fix it, but no way, so then they decided to leave me new room.
8.0
Breakfast was very good, location very close to downtown bars and restaurants.
Can’t think of anything.
10.0
The hotel is very close to the downtown
Everything was perfect
10.0
This location was great it was within walking distance to everything
There was not anything I did not like about it
6.0
Location was great the room was very clean
TV was so small the king size mattress had lumps
8.0
Property was clean, comfortable and in a great location.
7.0
Close to activities
The bed where to small and very uncomfortable and a little over priced
10.0
Breakfast was simple, prepacked muffins and breakfast sandwiches mostly, cereal, juices, coffee. Quiet room, clean, nice covered pool, very close to everything!
Bed was somewhat uncomfortable. Huge hump in the center so it was hard sleeping alone.
10.0
Friendly staff. Clean room.
8.0
The pillows were too fat & not comply.
10.0
Within walking distance to most everything
Nothing
10.0
Breakfast was good, location was also good-within walking distance to many shops & restaurants.
Parking for handicap not good, it was just a regular spot with a handicap icon. It needs to be a true handicap spot with larger area. Our van is a conversion van, meaning it has a side ramp to deploy for wheelchair to exit. Could not exit or load wheelchair if parked in this spot. Both nights there we had to pull out of spot to load due to a vehicle in next parking spot.
10.0
Everything,
7.0
location was great
could hear people walking upstairs
10.0
Quiet!
Nothing!
10.0
it’s close to everything, simple walk into town. rooms are amazing, beds so comfy, pool was great too!
not anything to report
10.0
Super clean, rooms smelled nice. The staff was super nice .
Breakfast
10.0
Location was fantastic. Breakfast was decent
Servicing the room we had to ask for clean towels. That was OK with ne I personally don't like people going in my room
10.0
The king suite was wonderful. Had a corner room with views & separate sink. Bed very comfy, room very spacious. Everything was within walking distance. Shower was big. Donut coffee in room. Loved it. It was more like home than a hotel.
Husband would've preferred a hot breakfast, but I was satisfied with the options.
7.0
The location was great but so were the other hotels around the area. The rooms were large. The staff seemed nice and accommodating.
Rooms were a little outdated. Both of the rooms we stayed in were musty smelling. If you stay on the first floor, you will hear everything from the room above you.
9.0
Staff was exceptional. Especially the lady that worked until 11
Nothing
7.0
easy check in and very clean
hot tub jets didn’t work properly which was a bummer
10.0
location
7.0
Location is prime. Rooms and bathroom clean. Enough towels. Good lighting.
Staff helpful. Parking available. Good WiFi.
You can hear people talking in other rooms. There is free access from the street for everyone including people that isn’t staying at the hotel. There is not hot breakfast , fruit limited (apple/orange), 2 cereals, yoplait yogurt(tiny), sandwich (prepared to be warmed). No eggs. Coffee was terrible. I just went to eat ‘breakfast’ once . There is FREE ACCESS from the street from people that isn’t a guest.
FAQs
How much does this hotel cost compared to others in Helen?
The average price for a rental in Helen is $268 per night. This rental is $141 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Helen Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Helen Downtown. Enjoy the water!
Is SureStay Hotel by Best Western Helen Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Helen Downtown?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.