DoubleTree by Hilton Boston-Andover
About this hotel
Located in Methuen, this attractive hotel for $113 per night is a great choice for your next vacation. Offering free Wi-Fi, an indoor pool and 2 restaurants, DoubleTree by Hilton Boston-Andover is located near several schools including Merrimack College, 6.0 mi away, UMass Lowell, 8.0 mi away, and Phillips Academy, 6.1 mi away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Methuen, MA
Reviews
3.8/5.0
Good(431 Reviews)
100% verified reviews
3.0
Pool spa
Messed up my booking charge me for extra days when I only stayed here for 1 day this place charging me for 2 days they even locked me and the kids out of the room and I had to pull all 3 of my kids out of the pool to walk to front desk to get new room keys had to spend more time on phone
To fix there mistake then having fun at pool with my kids so I’ll never come back to this place again complete rip off and u book threw there website they give you one price then u get here it’s double the price
9.0
The staff was so nice upon check in and really responsive throughout our stay. We were in a great room with a balcony, which was a nice surprise! My husband commented that it was the best sleep we’d ever had in a hotel.
4.0
Everything except one thing see below
There was blood stains on the bed covers and they didn’t move us to another room and we had to stay there with our grandson who slept on a chair due to his anxiety couldn’t sleep
5.0
Ubicación
Lo viejo
3.0
The property was OK needs updating did the police mall the the people that stay there they were disgusting arguing, fighting after midnight crank calling people rooms smoking marijuana in the hotel. Disgusting not worth the money.
The staff was good they need more help specially security The pool area was disgusting people with loud music smoking marijuana in the pool area. They need the police is better. What a shame.
6.0
The TV was not working, and it the front disk didn't respond. Also, I got a text as soon as I got to the room asking if everything was OK , which was a great touch, but when I responded with the TV problem, I got no answer at all. Finally, after a couple of hours, I called again, and the problem was solved.
7.0
Very clean, seamless checkin experience
There were not enough servers onsite at the only restaurant and bar. Took over an hour to get dinner. And the only worker was worked to the bone trying to get all the customers what they needed. Give him a raise and hire 3 more people to support him.
4.0
The beds were comfortable. Front staff was helpful. Pool was clean and warm enough to swim in.
Room was dirty. There was rubbish from previous guests on the floor. There were large clumps of hair in the bathroom. There were globs of something red that had been spilled on the rug, still tacky and not cleaned up. There were opened tea bags in the coffee station
10.0
Very comfortable. Loved the restaurant. Staff was so friendly. Beautiful patio!!!
9.0
Great spot!
2.0
Not to our standard. The staff were rude and when I asked for almond as I suffer from migraine they refused on few times .
Manners by all hotel staff. No one was helpful
6.0
The beds were comfortable.
That the bar and restaurant closed early. We done conferences at 10 pm. Everything was closed in that town as w🤔
9.0
We had breakfast at the hotel on one morning and it was excellent! Free coffee in the lobby at all times was appreciated. The hotel location is perfect. No noise inside even if the hotel is right next to Hwy-93. The double-king-bed room is a perfect size for 2 adults. Everything, from furniture to rugs, beds and bathrooms were impeccably cleaned. Having some luggage to carry inside, the multiple entrances at different ends of the hotel were very convenient. Parking is quite large.
The only complaint, and really it is the only one, would be that the Air Conditioning was a tiny bit too noisy. But other than that, everything was perfect!
9.0
location
bar/restaurant
breakfast
the waitresses at breakfast where excellent and very friendly
water pressure
8.0
We arrived around 1:30 and we were able to check in early. This gave us the opportunity to enjoy the pool and hot tub by ourselves for over an hour which was great. The pool was well maintained and clean.The staff was very friendly and even found us a microwave for the room. I thought being so close to the highway would have been a problem but if you close your eyes it sounds like the ocean. The bed was very comfortable.
The bathroom lighting was very dim and the vending machines only had beverages. The cable tv didn't have any info so couldn't tell what we were watching.
1.0
they did not change by bed sheets.
8.0
super friendly staff
my room smelled like cigarettes
8.0
Good location
pool deck messy
8.0
Clean rooms, and great customer service from the gentleman who checked us in, and he provided exceptional service.
Decent parking is available. Clean hallways, outdoors, indoors, no overflow of trash observed. Extra towels available at request.
Indoor pool appeared clean.
The kids enjoyed their stay. Money well spent!
No continental breakfast is included for the price. The hot tub in pool area was a little murky. No towels available for pool area.
Room smelled like strong smoke odor near the balcony door. Needed trash bags for cans in room.
Lady who attended front desk had no smile and was pretty cold when asked general questions.
Key cards were hit or miss for functionality with opening doors.
Entry ways could use a little more light in back of building. Bulbs needed replacing.
FAQs
How much does this hotel cost compared to others in Methuen?
The average price for a rental in Methuen is $210 per night. This rental is $97 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Boston-Andover. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Boston-Andover. Enjoy the water!
Is DoubleTree by Hilton Boston-Andover pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Boston-Andover?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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