President Abraham Lincoln - A Doubletree by Hilton Hotel
About this hotel
Steps away from Abraham Lincoln Presidential Museum and Library, this hotel is located in the heart of historic downtown Springfield and offers an indoor pool, on-site dining and modern guest rooms with free WiFi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Springfield, IL
Hotel in Springfield, IL
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.6/5.0
Good(240 Reviews)
100% verified reviews5.0
Location, convince of check in with Hilton app
The pillows are way too small. It’s more like throw pillows. The elevators were broken. The tub in our room appeared dirty due to age.
3.0
Ein sehr in die Jahre gekommenes Hotel. Mussten einen schmutzigen, alten Lift benützen,,,
8.0
N/a didn't use
Really could have used a small refrigerator.
Ice machine on 4 th floor did not produce ice several times. Ice bucket in room very small and would not keep ice overnight
1.0
Location was good and staff was friendly.
Room was clean and nothing was so major as to warrant a call to the front desk but several inconvenient things were wrong within the room, making it a less than desirable experience. The thermostat wouldn’t cool the room below 74° even tho we set it at 64°. The elevators weren’t all working as one of the three was under maintenance. (Didn’t know about that ahead of time) The desk chair hydraulic wouldn’t rise so when sitting at the desk it was uncomfortable and awkward. The remote control either didn’t work or the batteries were dead, making it annoying to get up to change the channel or adjust the volume. The electrical plugs in the lamp fixture between the beds were loose and unable to be used because the plugs kept falling out. Again, nothing so major it needed to be addressed immediately but cumulatively, made for a less than enjoyable experience. Definitely will rethink staying at this particular location or other Hilton properties in the future. On a bright side, the staff was friendly and the cookies are always a nice touch. A better eye for detail when staff is cleaning and servicing the rooms would be very beneficial to the guest experience.
10.0
Location. Friendly staff. Amenities
6.0
It is next to the BOD center
Sheet had yellow stains, bathroom was awful the floors were dirty. There were urine stains on the wall behind the toilet.
Elevators never work. I have to stay here once a year and they always have a broken elevator. There is a big sign saying new elevator coming Fall of 2023. Check the date. But hey they have a Pelton in the work out area.
10.0
Room quietness of the hotel.
Elevators but was told they are in the process of upgrading.
8.0
The hotel was great, Booking.com was horrible and got all aspects of our reservation wrong. Thankfully the hotel staff made the stay much better.
Booking.com!!!!!!!!!
7.0
Location
Parking not associated with hotel, in sub basement. Confusion between full breakfast buffet and continental breakfast, both over-priced.
Reception unwelcoming
7.0
Front desk staff was excellent. I think her name was Darlene. I never got the guys name. Super friendly and helpful
My room didn't have a fridge but Darlene at the front desk took care of us
8.0
Location
Elevators stuck
2.0
the location and the cleanliness
the reception people. very unwelcoming and didn’t give much info about stay. the next day was better because we had a new person at reception
7.0
convenient parking
no hot tub
no place to eat
8.0
Great location, great pillows, decent gym
I’ve stayed multiple times and each time the quality of my room has changed. Not super consistent.
10.0
Friendly and helpful staff, great location. Enjoyed the lobby and public areas. Great food at the bar, especially the flatbread and tomato bisque.
8.0
Location and room
Check in was late.
7.0
Location and room.
Staff and the check inn
6.0
Breakfast ok. Location good.
Ordinary room for too much money. View wasn’t great, nothing special about the corner room. Didn’t think it was worth the amount I paid. No pool or hot tub
1.0
Location to the BOS center.
A couple was having a very loud argument in a close room on our floor. It took security a full hour before checking into it at 2:30 AM.
1.0
the sheets and bedding were clean and soft
it was very run down and in need of an update. walls were paper thin and guests were partying everywhere. lobby smelled like smoke.
5.0
Rooms need updating, elevators took an excessively long amount of time to get to the lobby, could hear neighbors through the walls.
1.0
location is is attached to BOS center. I was attending an event there for 2 days.
Facility had 3 elevators. last year one of them was broke. This year the same elevator still broke, plus a second not working. Yep, one working elevator for a very packed hotel. At least a 30 minute wait to use it. Tried using the very hidden stairs. But going up 10 floors was a lot. If you had anything with you, well you just had to wait.
Bathroom was filthy. Found dirt or mud in the sheets. Not sure really, hoping that’s what it was. Later I went to change the thermostat, to find black mold all over the wall by the window.
I made a call and they quickly moved us down the hall to a new room. Excellent right? Someone else rolled their suitcases in that room less then 15 minutes later. Never cleaned and did the black mold disappear?
Also, the entire point to stay here is that it’s attached to the center, but they always have it blocked off.
They do have a restaurant, which is convenient for the busy weekend we had, but the staff is rude and no one knows what the heck they are doing.
sounds like I’m just a Karen, but everything about the hotel experience was awful. The people who checked us in were even rude, I blew it off because I was excited for the weekend. looking back I decided I should say something, most likely I will have to stay there next year with our group and I’m hoping for improvement.
8.0
The staff was wonderful!! The room was very clean.
No fridge
8.0
A good place to stay in town for a few days. Central and comfortable.
5.0
hot tub out of order, railing for pool extremely rusted at pool floor and paint peeling off pool steps.
Very poor food choices at restaurant which was in the bar!
2.0
The breakfast we had was good, but spendy. Location was great for all the attractions.
We had our do not disturb out and at 5pm one of the staff entered our room with announcement. Why? We don't know, but very scary and stretchy. Poor communication as well with this encounter! Be careful.
7.0
location and staff
room door difficult to close and safety deposit box in room not working
5.0
The location.
This was the third time we have stayed at this Double Tree in Springfield ILL in the last 12 years. We understand that COVID has changed things for hiring staff which affect cleanliness and amenities. We did not have a refrigerator in the the room, there was no hot water in the lobby, for tea drinkers on the coffee bar in the morning. There was no breakfast offer. The paint in the tub was peeling, there was mold in the corners of the bathroom, and No exhaust fan. We choose this Double Tree because it is in walking distance of restaurants and the Lincoln sites.It was a disappointing stay as we brought friends and told them this would be the best overnight, 3 nights we stayed, experience.
FAQs
How much does this hotel cost compared to others in Springfield?
The average price for a rental in Springfield is $166 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at President Abraham Lincoln - A Doubletree by Hilton Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at President Abraham Lincoln - A Doubletree by Hilton Hotel. Enjoy the water!
Is President Abraham Lincoln - A Doubletree by Hilton Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at President Abraham Lincoln - A Doubletree by Hilton Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.