Hilton Garden Inn Palo Alto

Hilton Garden Inn Palo Alto Hotel in Palo Alto

About this hotel

Nestled in Palo Alto, this lovely hotel for $139 per night is a great option for your next vacation. Newly Renovated Property.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Dishwasher

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Palo Alto, CA

Nearby attractions

Hilton Garden Inn Palo Alto

4.1

Excellent(411 Reviews)

Hotel in Palo Alto, CA

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Nestled in Palo Alto, this lovely hotel for $139 per night is a great option for your next vacation. Newly Renovated Property.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Dishwasher

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Palo Alto, CA

Nearby attractions

Reviews

4.1/5.0

Excellent(411 Reviews)

100% verified reviews

3.0

Apr 2024

booking.com mislead me, again. second time in a month. very disappointed.

nothing

The booking was screwed up - the second booking in a month that got screwed up by booking.com. We specifically requested a King. The hotel said they had no record of it. I showed them my booking.com confirmation. they didn't care. they tried to put us in a King on a floor under construction as an accomodation. total joke. facilities sucked, pool was out of service, front desk help didn't even know this. location is run down. Hilton hotels are a low level cut-rate hotel. they are NOT 4 starts as advertised.

10.0

Apr 2024

Good except booked because it had on site restaurant

Clean, convenient

Didn’t know restaurant and bar area totally closed on Sunday

3.0

Mar 2024

Less than satisfied

Rooms were clean and comfortable

Parking was not free and was very expensive. Breakfast was WAY over priced and should have been a complimentary continental breakfast - it was a rip off. Many people walked away when they discovered the prices. Our toilet ran continuously and affected our sleep.

6.0

Jan 2024

Most Disappointing Stay in 4 years.

Tesla Charger

This was my worst stay out of 8. Dark, dreary room, had to change because it was freezing. Then given the same dreary room one floor up. It made me depressed. Sunday morning was the worst. They are renovating rooms at the hotel, so why would they put me underneath a room that they began working on at 8 AM on a Sunday morning I used to live in Palo Alto. It’s illegal to do any kind of construction work on Sundays. It was so loud and awful Rugs were being pulled up stomping hammering this one on for an hour and a half. Of course I couldn’t go back to sleep and I desperately needed a good nights sleep before a 20+ hour flight to Asia. I reported this at checkout, but they should have compensated me somehow. I won’t be staying here again.

4.0

Sep 2023

The stay was great up until staff walked in twice before checkout time. This was such a big deal to me that it will caus

Comfortable

Checkout was at 12:00 pm yet housekeeping walked in on us while we were sleeping at 9:30 am, without knocking or any announcement. My daughter was sleeping in her underwear and a tank when staff walked in. Two hours later, still before checkout time, staff walked into the room again.

4.0

Sep 2023

Out of services

Size of the room

Everything was out of services... Poor expensive breakfast..

8.0

Sep 2023

Great value for a great location if you need to be close to the university. WONDERFUL staff!

Staff was VERY pleasant and friendly. Accommodated our request for rooms close together. Location and parking was great. Food at dinner was great! So nice to have good shower products in large sizes to minimize waste. Loved the extra blanket pillow in the room so I didn’t have to call housekeeping. Air conditioning worked great.

Room was adequate but dark. Wish we could keep adjoining room doors open without propping them open with a shoe. Would be nice to have an area to walk and potty pets since you are pet friendly. Need to look at my bill against my credit card statement. Seemed like things didn’t match up but need to wait for final charges to post, so not sure on that yet.

10.0

Aug 2023

Great comfortable stay

I enjoyed the room, the staff was very nice. The breakfast was marvelous

5.0

Aug 2023

Not great

They couldn't find me in the system but apparently I was listed on their list the whole time. It took two people to find my reservation. Elevators took forever. TV didn't work at first. Had to reboot it twice. Shower leaked. Beds and pillows not comfortable. Was told prior that parking was free, get there and we have to pay for parking. Honestly cheaper hotels have been a better experience. Also booking.com stated a final price include all taxes. I was charged about $35 more, not including the parking.

5.0

Jul 2023

This is a nice Hotel and has a lot of potential to stand out from others, my son and I stay at many hotels throughout th

Clean well lighted location, parked was very good, staff was friendly, mattress was comfortable, room was clean with good amenities, tv had good picture and sound, garage had charging for ev’s, pool and spa were clean and comfortable , orange juice at breakfast was very good, chilled ice water was good

Pillows were extremely soft and uncomfortable, usb ports were very worn by night stand and one did not work, hard to keep room at one temp, highs and lows all day and night, would be nice to see some type of gate at garage entrance, have more than three Tesla ev chargers, set guidelines for use allow others to use, breakfast was horrible and expensive, main dish was eggs and something they called and looked like bacon, waffles tasted like cardboard and had weird texture, pastries were small and hard, walked away hungry and disappointed

3.0

Jul 2023

No service

It’s okay

Bad customer service

10.0

Jul 2023

Exceptional

I disliked the Wi-Fi connection. Nor did my phone work in my room even though I had a decent amount of cellular connection

Nice comfortable stay

8.0

Jul 2023

Pleasant & quite stay . Clean hotel with large room

Clean with nice large room we’ll maintained Located in quite area

It was costing me $346 per night just for accommodation no breakfast was included !! which consider higher than expected

10.0

Jun 2023

Very relaxing and comfortable

Beautiful and such nice people

Nothing

8.0

Jun 2023

decent hotel for price/location

near venue i was in town for easily accessible

check in staff was very unfriendly(rude).

3.0

May 2023

Poor

Rate! paid 239 plus 20 for parking! next day its 130. When i reserved i thought it was 130.

10.0

Apr 2023

Exceptional

cleaned, quiet

more snacks in the corner store

10.0

Apr 2023

great

convenient

8.0

Mar 2023

good value for money

clean and functional

7.0

Feb 2023

Good

Clear, large room Nice lobby We did not try dinner, but dinner and drinks are available Nice and friendly personal in bar

Reception service is bad. A person has hanged my card three times! The card stopped working because of overdraft. When I called, the only advice they gave me was to call my credit card company Breakfast is very poor. People who serving breakfast are very rude. As soon as they saw that we had breakfast included, they lost all interest in serving us. I was told to get coffee by myself from the lobby, while other guests were served! It did not feel nice. We were leaving at 6:15 and could not make it to breakfast in our last day. A person from the reception said that we cannot get "take to go" breakfast. Pool is cold. The pool area is very dirty! Often no towels.

1.0

Feb 2023

Extremely rude staff who do not address problems

rooms were nice

Terrible customer service. Booked rooms for several guests for a family celebration. Some rooms that included breakfast. But the staff told my guests breakfast was $20 extra. So no guests ate the daily breakfasts. At check-out, MULTIPLE staff insisted my guests pay for the breakfasts they did not eat. it took many many meetings and phone calls, by many people, to remove those charges. A horrible experience. Be warned: this property charges $40 daily surcharges for parking and breakfast. If you stay a few nights, those $40 daily surcharges really add up. No complimentary breakfast. $20 charge for breakfast. No complimentary parking. Another $20 a day for parking.

FAQs

How much does this hotel cost compared to others in Palo Alto?

The average price for a rental in Palo Alto is $323 per night. This rental is $184 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Palo Alto. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Palo Alto. Enjoy the water!

Is Hilton Garden Inn Palo Alto pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Garden Inn Palo Alto?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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This Hotel in Palo Alto, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!

$$$$

Hilton Garden Inn Palo Alto

About this hotel

Amenities

Map of Palo Alto, CA

Nearby attractions

Hilton Garden Inn Palo Alto

Hotel in Palo Alto, CA

Reasons to book

About this hotel

Amenities

Map of Palo Alto, CA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Palo Alto?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Palo Alto pet friendly?

What amenities are available at Hilton Garden Inn Palo Alto?

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