Novotel Casablanca City Center
About this hotel
Located in Casablanca, this lovely hotel for $80 per night is a great choice for your next trip. Offering views of the medina and the Hassan II Mosque, this hotel is located in the centre of Casablanca, just 400 metres from Casa-Port Train Station. A restaurant and bar are available on site.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Family friendly
Map of Casablanca
Reviews
3.5/5.0
Average(555 Reviews)
100% verified reviews
5.0
The only positive point I can mention is the location, but there are also other hotels here...
The check in took a long time. Not very friendly staff and not nice to other customers.
The room was okay, but renovation would be welcome. I stayed in a Superior room and was expecting a bit better standard and clean less.
The worst was the food. Diner buffet was really bad. The breakfast was one of the worse ever. No service, all the tables dirty, no place to sit, no thee, no spoons, food was poor...
It looks like this hotel needs a new manager or just close it...I understood from my agent who stayed with me in this hotel, that this hotel was much better couple of years before. He was even mor disappointed than I was.
Last time here and if this is a Accor standard, I stay away from them...
8.0
Vraiment le service l accuille la proporte du chambre et surtout l approximite pour faire le shopping
Des packs ou offres pour la nourriture surtout pour une famille
7.0
Location,the room design
Room cleaness,the cups from restaurant breakfast are dirty
8.0
Great location, 2 minutes walk to casa port train station , 25 minutes walk to Mohammed v mosque. 5 minutes walk to the old Medina. You are basically in the heart of city center. You have access on everything.
The elevator take to long at the lobby to get it.
7.0
comfortable bed and good shower. Staff were very good and helpful.
Breakfast was limited and average. No signs on the food selections. Breakfast staff not very attentive.
10.0
Location and view
5.0
The location
The breakfast was very poor
6.0
Good bed, decent shower.
Location was dodgy.
Breakfast was not really up to standard.
Hotel in poor state of repair.
Staff were ok, but on checking out I realised that my credit card had been charged double my room rate instead of just clocking it as deposit, and said staff member on the desk refused to refund it saying instead that he now had to take my room rate from me also. So I ended up paying the times what the room cost, and I still haven't seen the refund come to my bank account. I feel cheated and lied to. Awful service. I've lost over 500 dollars to this shoddy hotel due to a staff members refusal to admit that they did wrong.
4.0
the beds were nice. good location right near the train station and medina.
at breakfast, there were no utensils, napkins, glasses. food was running low. tables were not cleaned
4.0
I had no warm water and the room had a bad smell.
Room and no worm water
4.0
Bathroom is very strange, toilette is separate and no water inside!!!
Many issues with the maintenance!!!
The breakfast is very poor
A bad experiance
5.0
Location is good
The facility is poor. Looks old , poor maintenance, fixtures.
9.0
Great Position
5.0
Location and staff
I didnt eat because the breakfast is horrible.
10.0
i liked the whole experience
10.0
Everything
None
7.0
I think the buffet at breakfast time was quite poor considering the category of the hotel. It would have been great to have a chef in the breakfast area, cooking omelettes, fried eggs, scramble eggs, etc. Quite common nowadays in hotels of such category.
1.0
Breakfast was completely unhygienic. The Hotel floor lobby carpet was dirty and stinking. The lifts were partially working. Lobby area and cafeteria/restaurant were dirty and food quality was pathetic. Mosquitoes were added attraction to the food. It was completely a VERY DIFFICULT to describe bad experience.
The owners should STOP accepting guest till improvements are made.
CAN NOT ACCEPT SUCH BAD MANAGEMENT FROM ACCOR GROUP.
Everything needs improvement. Entrance, Reception, Lobby, Restaurants, Rooms, Floor lobby, what and what not. In simple words everything needs improvement.
5.0
Big hotel and somehow clean.
The rooms are old dated, need some refreshments. But somehow clean.
It is not possible to pay in Euros . So the booking site is saying aprox 346 euros and at reception I have to pay in local money, MAD, and now I see on my account the payment for 353.4 euros. So 7 euros lost due to exchange rate in 5 days. If you have budget limitation from the company, you will pay them from your pocket.
The room with see view for which you pay additional money. Really ? the big building in construction just in front of the hotel there is no see view anymore.
7.0
Good location. Reception staff were helpful.
No minibar. Staff were not visible during breakfast. Coffee machines all broken.
7.0
Fantastic location
1.0
The twlevth floor smelled like mildew and the breakfast spread was riddled with flys. This place is not clean and I will never come back.
FAQs
How much does this hotel cost compared to others in Casablanca?
The average price for a rental in Casablanca is $116 per night. This rental is $36 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Casablanca City Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Casablanca City Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Casablanca City Center?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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