Crystalbrook Riley
About this hotel
Situated in Cairns, this charming hotel for $106 per night is a great option for your next vacation. Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Cairns
Reviews
4.4/5.0
Excellent(2,009 Reviews)
100% verified reviews
8.0
Great location and the staff were very friendly and helpful.
Couldn’t book the spa since it was always full and the pool was full with kids everywhere making it extremely noisy.
10.0
Excellent hotel, wonderful staff.
Nothing at all
7.0
Location
Bed was uncomfortable
4.0
The location & view
The service was very poor.
I had to call 3-4 times for house keeping and general service and it would take 30-40 minutes for the demand to be met.
10.0
Pool was amazing
Nothing
9.0
Great location. Very attractive building and smart and clean.
10.0
Great location, friendly staff.
Nothing great place to stay
10.0
Our sea view room in the glass tower was absolutely sensational!! Perfect views over the pool and down the Esplanade. The luxurious amenities within the room were excellent including robe, slippers, a mini bar, nespresso coffee machine and a nice big bathroom with a bathtub and huge shower. We had easy access to Rocco's Rooftop Restaurant and to the new Calypso Bar on ground level.
The hairdryer was average compared to all other room amenities and requires replacing. There was no concierge to greet us and assist with luggage.
1.0
Superb hotel. Great location. Friendly staff. Rooms nice and quiet. A view to die for from the rooms panoramic window. Lovely pool area.
A charge of $100 per night for damages/bond is fair.
Still waiting for it back 2 weeks after checkout is scandalous.
10.0
View
Bed
-
9.0
Room was comfortable. Facilities great. Staff very helpful.
The room wasn’t the the same as I understood from booking.com. However the front desk staff made the effort to give me the room that I had thought I booked on booking.com.
7.0
ケアンズで新しいホテルに泊まってみたかったので選びました。ホテルそのものは素敵なホテルで、サービスも良かったです。最新のはからいで、部屋にあるTVモニターもエアコンモニターも、タブレットも予約者の名前で歓迎アピールがあった。
部屋の冷蔵庫の中がびしょ濡れでした。多分冷蔵庫の中のどこからか水が出ていたので、たまたま中身のミニバーを確認しに来たお兄さんに話をしたら見に来るような事を言ってましたが来ませんでした。そして、セレクトした部屋がタワーじゃなかったのが残念だったのと、バーも決まった日にオープンするみたいでお酒が飲めなかった。チェックインが14時で荷物は預かってくれたのですが、その前の待ってる時間帯がプールに適した気温と温度でした。もう少し早くにチェックインが出来たら入りたかったな。
10.0
Press teen cleanliness
Lovely manager
The pools
Not all staff as accommodating as the exceptional manager , although that’s her job to assure everyone is happy and she did that !.
9.0
Beautiful room overlooking the ocean, amazing pool.
Buffet breakfast excellent. So was the asian style dinner.
The late lunch in the downstair restaurant was not up to standard.
9.0
The 10% discount app was not working for food and beverage. We did address this at the helpful reception and we received a discount on checkout of above 5% of the total food and drinks bill.
10.0
Fantastic accommodation, beautiful poolside and facilities
10.0
Breakfast was great
Pool was so nice
And just a great vibe
So pleased with my experience
Will definitely come back
The gym couldn’t of been a bit better
With cable machines
But that’s only thing
8.0
nice hotel for family travel specially for kids
8.0
The front of house staff were impeccable in there work ethic. House keeping had missed major cleaning issues in the room. Restaurant staff and chefs were good, however bar staff missed several orders or brought the incorrect order.
When we got to our room it had not been cleaned to the standards of the hotel.
7.0
big rooms and easily accessible Fromm
the pool.
the reason I’m we got for my daughter and friends was not clean.
10.0
Clean, modern and beautiful pool. Very comfortable stay. would definitely stay here again
10.0
the staff were very friendly and helpful
10.0
Great service. The staff really looked after us on our Babymoon
8.0
The pool and surrounds were great for families and others.
The lack of restaurants. Most nights only poolside bar food available.
8.0
new and clean well maintained. good pool
no breakfast room service options
FAQs
How much does this hotel cost compared to others in Cairns?
The average price for a rental in Cairns is $251 per night. This rental is $145 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crystalbrook Riley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crystalbrook Riley. Enjoy the water!
Is Crystalbrook Riley pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crystalbrook Riley?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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