Hotel in Porto
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Mercure Porto Gaia Hotel offers 104 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Mercure Porto Gaia Hotel offers 104 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
This Vila Nova de Gaia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
No pets allowed
Map of Porto
Available Rooms
Ratings and reviews
8 / 10Excellent·Jul 2026
Cons
1. Hairdryer was jammed when we checked in & the head had to be replaced as it was inoperable due to hair jammed into the head of the hairdryer.
2. The website says air-conditioned rooms but staff informed they are air cooled.The first night was very sweaty & uncomfortable to get sleep. Staff asked us to open the window for ventilation.This wasn't an option as this overlooks a highway & lot of traffic noise.
3. The hotel is located in Gais & requires Bolt & Uber for any Porto related activities.
4. Lugging heavy suitcases even with wheels is a pain as the drop-off is on the main road & have to drag the bags over a gravel path. A side entrance or paved path would be good.Waiting for Uber / Bolt is a pain if the weather is scorching hot, as we experienced very high temperatures.
Pros
1. Staff are attentive.When we escalated the air-conditioner issue, they finally had someone service it & we could continue to sleep well for the remaining 2 night. Ditto the hair dryer issue though disgusting was resolved by sending a technician.But these should have been checked rather than inconveniencing guests!
2.Located close to a mall - Arabidda Shopping so lots of options to eat & shop.
3. A hospital is close by so the hotel is for medical stays.
4. The hotel is clean and tidy & checking in & out was effortless.
5. Marcus, Ines with specs among other staff were supportive.
6. Room was decent size for 3 beds and the bathroom was spacious
7. World Cup matches screened in the bar
8 / 10Excellent·Jun 2026
Great place to stay. Would give 5 stars if there would be toothpaste & brush
10 / 10Outstanding·Jun 2026
Great service, large rooms, well maintained hotel.
5 / 10·Aug 2026
It was amazing
Thé staff was very helpful
$$$$
Top rated by guests
9Outstanding
(697 Ratings)
"Great service, large rooms, well maintained hotel."
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