Hilton Garden Inn Detroit\/Novi
About this hotel
Located in Novi, this lovely hotel for $146 per night is a great option for your next break. Comfortable hotel with 24-hour fitness center and 24-hour front desk An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a microwave in a common area, and conference space. Housekeeping is available on request. Hilton Garden Inn Detroit/Novi offers 148 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. This Novi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Map of Novi, MI
Reviews
4.4/5.0
Excellent(1,002 Reviews)
5.0
The staff was very friendly and accommodating. Bed was extremely comfortable with a great choice of pillows already in the room. Shower was for handicapped and not designed very well, but still comfortable. Needed some towels to deal with the drainage from the shower but that was also OK.all in all a very good day. We would definitely go there again.
5.0
Amazing staff, good location, clean and quiet. Would stay here again
5.0
Friendly peaceful
2.0
Room smelled like cat pee.
1.0
The gentleman at check-in was very rude. The beds were note comfortable and the bathroom super small.
3.0
The rooms are always clean. The staff especially Victoria make me feel like family. It’s my favorite
2.0
The guy at the front desk was rude and seemed like he was not happy to be working there. I threw something away in the trash and he then proceeded to ask me if there was a trash bag in the can like questioning me. Of course there’s a trash bag and if there wouldn’t have been what was he going to do make me take my trash out??? It was rude especially because he said it loud like I was an idiot who would do that. He was training another employee at the time I think and I told the white guy “ of course there’s a bag in there??!!!! I also interacted with this African American male on a different day and he was not friendly at all. I don’t think he enjoys his job
1.0
The front desk clerk was friendly and helpful. The room had an odor and could have been cleaned better. I stayed with my family and felt like the bedding wasn’t changed from the previous stay.
6.0
This hotel offers a safe and calm environmental. Exist several restaurants close to the hotel, you can go there walking. I like this Hotel because is very close of my work, 8 minutes of distance. I always comeback to here.
I think the main point to improve is that some people don't have the profile for customer service, and they make the difference in bad direction. This was different when change the person in their journey. The other person was very open to communicate and bring orientation and support.
8.0
Clean and comfortable. Do wish there was complimentary breakfast though.
8.0
Room had some stains. Heat fluctuated in room a lot
10.0
Clean property and very nice staff. I stayed the night of NYE - I explained that I was planning on a quiet night, and they gave me a top floor room at the end of the hall. I was also allowed to check in an hour early, and checkout was quick and easy. Will definitely book here again.
10.0
Great people, best customer service. I felt very welcome.
8.0
All good
2.0
This trip was horrible I’m trying to reach you all right now for a refund I was put on a floor with a team of teenage boys that banged on my door and ran at least 10 times triggering my grandsons adhd Asperger’s syndrome I requested another room and was put next door to a crying baby all day and all night and I have to drive another 12 hours
10.0
Clean and convenient
3.0
Hilton Garden Inn in Novi was a wonderful stay. The receptionists to the bartender (Tica) were all SUPER friendly and accomodating. I loved the festive feel of the lobby for the holiday season. Nothing but good things to say regarding my stay!
10.0
Very nice from checking in to check out!
5.0
Great and convenient place to stay.
5.0
I absolutely had the best check in, and to be asked which floor id like to stay on was a surprise and a pleasure to here; the staff is friendly, knowledgeable, and helpful; the rooms are clean, beautiful and I could relax and enjoy my 2 day stay I would recommend this hotel if you are going out to Novi for a couple days.
3.0
The front desk staff are helpful and nice.
4.0
Was sad breakfast was 35.00 a person for the breakfast bar most hotels offer as part of room cost.
3.0
Hotel was clean, comfortable and front desk service was amazing!! Easy check in and very nice! Highly recommend this Hotel!!!
5.0
very good hotel
3.0
We come every year for Christmas we always come back love it here
3.0
Clean quit and great staff. The breakfast crew was awesome
2.0
It was very good overall, bed was not comfortable, stayed 3 nights, think it’s time for an upgrade, pretty hard and uncomfortable.
1.0
The place is not clean and it had a really weird smell in the rooms and bathroom. I do not recommend staying here.
10.0
Amazing staff and super clean.
5.0
Quiet hotel and lots of amenities. The snack bar is a nice addition and the front desk, bar staff and housekeepers were lovely!
4.0
Hotel felt simple and clean. Very pleasant stay.
4.0
My stay was pretty good. The only thing I would change would be, the suite I stayed in needs to be updated. Other than that I enjoyed my stay.
3.0
Nice hotel for the cost! I would definately recommend staying here.
2.0
The checkin was quick and pleasant by the Checkin Assistant. The room especially the bathroom was exceptionally clean.My only complaint I wanted a bathtub in lieu of a shower, being I had small children, and breakfast nor being free.Overall everything was nice.
5.0
The hotel was great my husband and I will stay here again.
5.0
Front desk staff were excellent. One criticism was that the room was not well kept and clean.
Breakfast staff could do better and would say quality of food was not great either especially since they charge you an unreasonable amount. It should be complimentary with this quality of food. Disappointed to see this in a Hilton hotel.
4.0
I was a little bummed that there was room service advertised and thats the reason i booked it because thats all my daughter wanted, but when we got there it wasnt being offered. Over all me and my daughter had a blast going to town and shopping. Everyone there was super nice.
5.0
Like new, and everything was perfect.
5.0
Staff was friendly and accommodations were on point
5.0
Very friendly staff!
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is $157 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Detroit\/Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Detroit\/Novi. Enjoy the water!
Is Hilton Garden Inn Detroit\/Novi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Detroit\/Novi?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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