Staybridge Suites Detroit Novi, an IHG Hotel
About this hotel
Nestled in Novi, this charming hotel for $152 per night is a great choice for your next trip. Comfortable suburban hotel near Suburban Collection Showplace This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a spa tub, coffee/tea in a common area, and conference space. Weekly housekeeping is available. Staybridge Suites Detroit Novi, an IHG Hotel offers 108 accommodations with washers/dryers and DVD players. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center. Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Novi, MI
Reviews
4.6/5.0
Outstanding(718 Reviews)
4.0
It was very nice for a close to everything. The breakfast was always cold in the morning so is the coffee staff is friendly.
5.0
Beds are very comfortable, rooms quiet, free laundry, great breakfast.
5.0
Room was very clean & spacious! Pool area was great & bed was so comfy!
5.0
It was fine.
4.0
The hotel was definitely nice and the breakfast was great- even included a salad bar and omelette station! But there were a few maintenance type things I wasn’t a fan of
1- the pillows in the closet for the sleeper sofa were damp with stains
2- a friend had a toilet that wasn’t working properly right when they checked in and they were just given a plunger.
3- we parked on the side near our room and even though our card lit the machine green, the door would not open and we had to walk all the way around the building to get back in.
6.0
The elevator was out of service, and check in was at 3 and my room wasn’t ready, I had to wait about 15 minutes
10.0
Very helpful staff.
10.0
Very good! Hot jacuzzi and heated pool super clean room. Good full breakfast, this hotel deserves five stars
6.0
Breakfast could be a little better for price of place but was not terrible. Lady working the buffet was a little rude. Instead of asking to get by you to get into a cabinet or to swap out food she would just say move or I need In there and was very short. All other staff was really nice. Very clean room except above the microwave where vented but all in all really nice. Hot tub was not hot. Just luke warm/ room temperature.
8.0
Family friendly. Nice amenities.
2.0
I booked a room, then realized it was the wrong location, so I called to cancel a few min later and they would not cancel and charged me.
8.0
Easy access, nice large rooms ! A little noisy in the hall ways with kids running around at late hours.
2.0
Booked a one night stay as a same day stop for the last night of a trip back to MI from the Carolinas for the holidays.
Booked via the hotels.com app, no issues with the booking, price seemed fair based on comps in the area.
Queen bed room, small kitchen included with full fridge and seating area.
Room was fine, good location to the laundry facilities which I was happy to leverage.
Hotel shop grossly overcharges for detergent and dryer sheets but that is kinda to be expected in this scenario, no affect on rating.
Clean room, good water pressure, sink across from closet, included laundry basket which was nice.
Gentleman working check-in seemed nice enough, no issues, happy to help etc.
Main issue was housekeeping.
Check out time told to me and on the app was 11am, standard time for hotels in my experience.
Typically 11am means 11am, not 930 or 10 etc, seemed like a fair assumption.
Housekeeping entered my room around 930am without any warning, I woke up to the door opening and someone discovering I'm still in the room.
She left quickly so I could finish resting after a week of travel, shut my eyes again.
Started prepping to leave around 10am, 1 hour prior to cutoff time, just for someone to enter around 1030 and be ignorant enough to point to her watch like I'M the one with the issue here.
If you want people out of the rooms by a certain time, tell them that ahead of time.
Leave by 10am to be safe, otherwise privacy is out of the question.
10.0
Clean quite nice service
10.0
I enjoyed my stay. The only thing that I didn’t like were the eating utensils in my room were dirty. That’s the only bad thing I came across.
3.0
My perfect home away from home
5.0
The suite was very nice and spacious
5.0
We have stayed there before and the shopping is great.
3.0
Beautiful place at the right price!
4.0
Property and staff were very good. Great accommodations. The only constructive feedback is that the swimming pool house had too much chlorine...so we could not swim.
1.0
Toilet is plugged whenever toilet paper is flushed, had to get a plunger from the front desk multiple times. Some of the GFCI outlets are reset so that some outlets down the line didn’t work. Breakfast is terrible: food is stale and tasteless; cut fruit must have been cut for days, tasting fermented and bacteria-laden; the orange juice from the machine tastes diluted. Room was not cleaned at all one day. The place overall is dated and room layout is weird.
4.0
The wall are not sound isolated. During the nigth I was earing the room beside me, TV and person talking
5.0
walking distance to restaurants
3.0
I never sleep well in hotel beds but this place was the best. For two nights in a row I slept the best I ever had in a hotel bed. The bed was very comfortable and the room was cozy, almost just like home.
5.0
I loved everything about this hotel, except the breakfast. Don’t expect much in the way of good hot food.
But the pool area was awesome. Lots of towels, nice hot tub, big pool with a shower on the side. They even had conditioner and shampoo included at the pool.
We loved the large size room, and the TV with both Showtime and HBO included.
Most helpful for us was that the hotel is dog friendly and there were large areas to let your dog walk in with some long paved paths.
5.0
The staff were very accommodating and helpful and they pay attention to details.
3.0
This hotel exceeded our expectations. The room was nice and clean. The kitchen area had everything we needed and then some. The beds were soft and comfortable. The pool and hot tub were very nice. My children and I loved staying here.
3.0
The room was perfect. I was traveling with my mother in law and my brother in law. He has the sofa bed and we had the room. It was perfect. Bigger than I expected kitchen. Mid size fridge was perfect for storing frozen goodies that we stock up on while in Michigan.
5.0
Friendly staff and great location
1.0
Room 327, dripping faucet and slow tub drain and was cool despite thermostat settings. 3rd day set Heat to 74, and was 54 degs upon return blowing Cold air. Was offered more blankets since no other rooms. Desk clerk witnessed the problem and then found another room 310. Called GM expecting a comp night, or IHG points, etc. for my trouble. She said the thermostat was now working, and I should have told them earlier, like it was my fault and she did nothing, nor was even apologetic. Customer service is lacking, and the property a bit "tired". I will never stay there again, nor will my biz colleagues.
1.0
The room was booked in desperation during a storm where we had power go out, power company indicated that it would take another 48 hours - and with a baby, having no power and water was not going to be safe. Thankfully, we got our power back within an hour of making my reservation. Aside from working with Expedia, to cancel the reservation, I called the hotel directly - and the staff I spoke to indicated that they understood. She was aware that we were all in the bad storm. She indicated that a waiver could only be provided by her supervisor. Supervisor had no empathy-- still denied my request for cancellation and provide a waiver and reimbursement to make a buck for the hotel. Supervisor -- whoever you are, what comes around goes around. There is karma in this world for people who do not have empathy.
3.0
C
5.0
Felt safe and there are a lot of dining options in the area; free breakfast was nice; property was clean and staff were nice, friendly, and helpful; just wish they would do something to improve the ventilation in the pool area.
8.0
Great deal in a great location. Safe, quiet and with a beautiful trail for walking, jogging, biking and more nearby.
3.0
Check in process was slow. Had to find the attendant. Waited 5-10 minutes. Then she had trouble checking us in even though we were already paid. It took a long time. Changed room number a couple of times. Said we were right next to each other which was not accurate.
We were not made aware that house keeping only comes every 7 days and you have to take out your own garbage and get your own clean towels and make your bed.
Garbage outside everyone’s rooms. Our wet dirty towels piled up in room. The duvet covers completely coming off of insert due to not being straightened daily.
Back door to parking was broke. Someone’s card broke off inside.
My husband said our room door lock needed work. Screws coming loose. I couldn’t even lock it myself.
Not what is used to be. I’ll look around for alternatives next time.
3.0
I think his name was Justin ? He was sooo accommodating and helpful ! Will deff be back to stay here when visiting family again! Thank you!
4.0
The front desk was helpful and pleasant, and the facilities were all clean and maintained. The room was nice, yet quite small for a suite compared to other similar extended stay hotels. The cleaning staff at breakfast service were a little loud and got in the way of guests helping themselves to their own coffee.
4.0
Staff was friendly and helpful.
2.0
It was a nice place, lots of people and kids there when we went. The breakfast was pretty much gone by 8:30 when we got down there. Everything was clean staff was super nice my only complaint is the bed. Omg it was rock hard!! We were tossing and turning all night. So upgrade your beds, especially for the price and it would be 5 stars. A few of the outlets weren’t working in the kitchen, not a big deal I moved the coffee pot and there’s tons of outlets.
3.0
So the pool area was very slippery I nearly fell. The hot tub was so rough to sit on, and scratched the bottom of my feet and my bathing suit. The chlorine smell was so incredibly strong that it was toxic. There was an icemaker, which I was excited about, but it did not work! The patio area was very peaceful and clean and nice and enjoyable.
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is $157 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Detroit Novi, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Detroit Novi, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Detroit Novi, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Detroit Novi, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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